- The problem
- Forest River, Inc. (Forest River) is recalling certain 2020-2021 Shasta Phoenix, Coachmen Brookstone, and 2019-2022 Coachmen Chaparral, and Chaparral Lite fifth wheels. The floating cross-member may not be installed correctly and fail to retain the holding tanks, causing the holding tanks to become dislodged.
- The risk
- A tank that becomes dislodged during transit increases the risk of a crash.
- The fix
- Dealers will inspect and relocate the cross-member as necessary, free of charge. Owner notification letters were mailed November 29, 2022. Owners may contact Forest River customer service at 1-574-825-7101. Forest River's number for this recall is 110-1561.
Vehicle safety record
2020 Shasta Phoenix Problems, complaints & recalls
No owner complaints about the 2020 Shasta Phoenix have been filed with NHTSA. It is covered by 2 recalls, the latest in October 2022 for the storage tank.
NHTSA data checked
DMore problems than a typical Phoenix year, for its age
- Complaints
- 0
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2020 Shasta Phoenix recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Forest River, Inc. (Forest River) is recalling certain 2017-2020 Coachmen Chapparal, Chapparal Lite, Chapparal X-Lite and Shasta Phoenix recreational trailers. The outside kitchen may be equipped with a standard outlet receptacle and not a Ground Fault Circuit Interrupter (GFCI) protected outlet.
- The risk
- If the outside kitchen receptacles are not GFCI protected, occupants may be electrically shocked, increasing the risk of injury or death.
- The fix
- Forest River will notify owners, and dealers will replace a standard 110V outlet in the exterior kitchen with a Ground Fault Circuit Interrupter (GFCI) one. The recall is expected to begin July 31, 2019. Owners may contact Forest River customer service at 1-574-825-8360. Forest River's number for this recall is 110-1035.
What owners say
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No complaints about the 2020 Shasta Phoenix yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Shasta Phoenix: every year compared
All Phoenix yearsQuestions about the 2020 Shasta Phoenix
Does the 2020 Shasta Phoenix have any recalls?
Yes - NHTSA lists 2 recalls for the 2020 Shasta Phoenix: storage tank (October 2022); electrical system (June 2019). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2020 Shasta Phoenix had?
None have been filed with NHTSA so far.
Is the 2020 Shasta Phoenix a reliable vehicle?
Its Safety Index is 31 out of 100 (grade D: more problems than a typical Shasta Phoenix year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Shasta Phoenix years have the most complaints?
2000 (1), 2017 (1). See every Shasta Phoenix year compared.
What should I do if my 2020 Shasta Phoenix has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data