- The problem
- Forest River, Inc. (Forest River) is recalling certain 2017-2020 Coachmen Chapparal, Chapparal Lite, Chapparal X-Lite and Shasta Phoenix recreational trailers. The outside kitchen may be equipped with a standard outlet receptacle and not a Ground Fault Circuit Interrupter (GFCI) protected outlet.
- The risk
- If the outside kitchen receptacles are not GFCI protected, occupants may be electrically shocked, increasing the risk of injury or death.
- The fix
- Forest River will notify owners, and dealers will replace a standard 110V outlet in the exterior kitchen with a Ground Fault Circuit Interrupter (GFCI) one. The recall is expected to begin July 31, 2019. Owners may contact Forest River customer service at 1-574-825-8360. Forest River's number for this recall is 110-1035.
Vehicle safety record
2017 Shasta Phoenix Problems, complaints & recalls
Owners have filed 1 complaint about the 2017 Shasta Phoenix with NHTSA. It is covered by 1 recall, the latest in June 2019 for the electrical system. For comparison, the 2018 has 0.
NHTSA data checked
CAbout as many problems as a typical Phoenix year, for its age
#381 most complained-about 2017 vehicle
- Complaints
- 1
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2017 Shasta Phoenix recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
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1 complaints about the 2017 Shasta Phoenix
Newest first, as filed with NHTSA by owners.
Black tank in camper was not properly connected to the frame of camper resulting in it dropping on to the ground. Fortunately we were at a campsite and not driving down highway which could of been catastrophic!
Shasta Phoenix: every year compared
All Phoenix years2017 Shasta Phoenix vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2017 Shasta Phoenix | 1 | 1 | C | |
| 2017 Shasta Revere | 1 | 1 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2017 Shasta Phoenix
Does the 2017 Shasta Phoenix have any recalls?
Yes - NHTSA lists 1 recall for the 2017 Shasta Phoenix: electrical system (June 2019). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2017 Shasta Phoenix had?
1 complaints have been filed with NHTSA, the first on July 20, 2016 and the latest on July 20, 2016. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2017 Shasta Phoenix a reliable vehicle?
Its Safety Index is 58 out of 100 (grade C: about as many problems as a typical Shasta Phoenix year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Shasta Phoenix years have the most complaints?
2000 (1), 2017 (1). See every Shasta Phoenix year compared.
What should I do if my 2017 Shasta Phoenix has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data