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Vehicle safety record

2019 Shasta Phoenix Problems, complaints & recalls

No owner complaints about the 2019 Shasta Phoenix have been filed with NHTSA. It is covered by 2 recalls, the latest in June 2019 for the electrical system.

NHTSA data checked

DMore problems than a typical Phoenix year, for its age

Complaints
0
Recalls
2
Crashes
0
Fires
0
Injuries
0
Deaths
0

2019 Shasta Phoenix recalls 2

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Electrical system

19V4760002,114 vehicles affected

The problem
Forest River, Inc. (Forest River) is recalling certain 2017-2020 Coachmen Chapparal, Chapparal Lite, Chapparal X-Lite and Shasta Phoenix recreational trailers. The outside kitchen may be equipped with a standard outlet receptacle and not a Ground Fault Circuit Interrupter (GFCI) protected outlet.
The risk
If the outside kitchen receptacles are not GFCI protected, occupants may be electrically shocked, increasing the risk of injury or death.
The fix
Forest River will notify owners, and dealers will replace a standard 110V outlet in the exterior kitchen with a Ground Fault Circuit Interrupter (GFCI) one. The recall is expected to begin July 31, 2019. Owners may contact Forest River customer service at 1-574-825-8360. Forest River's number for this recall is 110-1035.

Equipment: lpg systems

18V354000237 vehicles affected

The problem
Forest River, Inc. (Forest River) is recalling certain 2019 Coachmen Chaparral, Chaparral Lite and Brookstone, and Shasta Phoenix recreational trailers. The liquid propane (LP) gas bottle ring on these trailers may not have a deep enough pierce punch to bind the metal strap, possibly resulting in the LP bottle detaching.
The risk
If the LP bottle detaches while moving, it can increase the risk of a crash.
The fix
Forest River will notify owners, and dealers will install new LP bottle rings, free of charge. The recall began on June 28, 2018. Owners may contact Forest River customer service at 1-574-825-8360. Forest River's number for this recall is 110-0738.

What owners say

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No complaints about the 2019 Shasta Phoenix yet

No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.

Shasta Phoenix: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20230100-D
20220100-C
20210100-C
20200200-D
20190200-D
20180100-B
20171100-C
All Phoenix years

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Questions about the 2019 Shasta Phoenix

Does the 2019 Shasta Phoenix have any recalls?

Yes - NHTSA lists 2 recalls for the 2019 Shasta Phoenix: electrical system (June 2019); lpg systems (May 2018). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

How many complaints has the 2019 Shasta Phoenix had?

None have been filed with NHTSA so far.

Is the 2019 Shasta Phoenix a reliable vehicle?

Its Safety Index is 35 out of 100 (grade D: more problems than a typical Shasta Phoenix year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Shasta Phoenix years have the most complaints?
What should I do if my 2019 Shasta Phoenix has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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