- The problem
- Starcraft Bus (Starcraft) is recalling certain model year 2006-2015 Quest and Prodigy school buses manufactured June 20, 2006, through February 17, 2015 on GM chassis. The affected vehicles are equipped with Trans-Air add-on compressor mount kits, part numbers 4012506-01, 4012506-02, 4013126-01, 4013126-02, 4013235-01, 4013235-02, 4012909, 4013125, 4013222 and 717173 installed by Trans-Air personnel. After installing the compressor, a power distribution terminal strip may not have been properly reconnected.
- The risk
- If the power distribution terminal strip has a poor connection or a loose connection, the strip may arc or overheat, increasing the risk of a vehicle fire.
- The fix
- Starcraft will notify owners, and dealers will inspect the power distribution terminal strip connection, correcting it as necessary, free of charge. The recall began on August 17, 2015. Owners may contact Starcraft customer service at 1-800-348-7440. Starcraft's number for this recall is 15V-213.
Electrical system
2011 Starcraft Quest Electrical problems
No owner has filed a complaint about the 2011 Starcraft Quest's electrical system with NHTSA. Dead batteries, warning lights, wiring, alternators, infotainment and electronic module failures.
- Complaints
- 0
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Electrical recalls for the 2011 Starcraft Quest
- The problem
- Starcraft Bus is recalling certain model year 2010-2013 Allstar XL, Ultrastar, Allstar, Starlite, Starquest, Xpress, Prodigy, Quest, and Allstar MVP transit buses built on Ford cutaway chassis equipped with Ford 5.4L or 6.8L engines and Trans/Air-brand air compressors. In the affected vehicles, depending on the routing of the alternator harness, and the orientation of the heater hose spring clamp at the front of the intake manifold, the alternator harness may be pinched between the spring clamp and the air conditioner compressor mounting bracket.
- The risk
- The charging system may fail which could lead to the vehicle stalling while driving, increasing the risk of a crash. Additionally, the spring clamp could pierce both the positive and negative wires of the alternator harness creating a short circuit which could result in a fire.
- The fix
- Starcraft Bus will notify owners, and dealers will inspect the vehicles, correct the clamp installation and repair and reroute the alternator harness, as needed, free of charge. The recall began on February 19, 2014. Customers may contact Starcraft at 1-800-347-7440.
Electrical complaints
No complaints about this area yet.
Starcraft Quest electrical complaints by year
Quest electrical problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data