Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
Steering
Subaru Forester Steering problems by year
181 complaints filed with NHTSA about the Subaru Forester's steering. Loss of power steering, stiff or loose steering, wandering, column and rack problems.
Steering complaints by model year
Steering recalls
Latest Forester steering complaints
There have been intermittent failures of numerous vehicle systems over the last 4 months. Some of these systems have impacted the cars safety systems including but not limited to steering, braking, collision avoidance, inability to enter vehicle in an unfamiliar location and stranding owner hundreds of miles from home.
On July 31, 2026, I was driving with my daughter when the a/c compressor clutch seized up and experienced a catastrophic compressor failure that also blew out the expansion valve o-rings. The failure led to a total loss of engine power and control of the vehicle. The car would not start back up because the clutch was seized and the pulleys wouldn't turn. Luckily, I was in a residential neighborhood and cars were able to safely go around me. If this had happened on a highway or faster speed limit zone there could...
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have been fatalities. There were tons of lights all over the dash as I attempted to restart the engine. The engine wouldn't turn over until I gave it plenty of pedal pressure. This extra power to the engine during ignition freed the seized clutch and I was able to drive home without air conditioning. I parked outside in the driveway due to a strong odor of burning metal (probably clutch) when we arrived home. Several years earlier I had completed a Subaru recall WRB-21 for the condenser, and I believe this is directly related to the failure. Subaru of America denied my request for goodwill repair claim under claim 260810-210789 and won't recognize this as a serious safety issue. There are hundreds of thousands of views on YouTube videos of complaints that the a/c compressor fails prematurely and SOA has only acknowledged the condenser failure. My vehicle has less than 70,000 miles and it has been verified by the dealership (North Park Subaru Dominion) as a "faulty" compressor and leaking expansion valve o-rings. I have requested the dealership to use tracer dye and ensure that metal shavings and debris are not in the closed loop system before replacing the a/c compressor and o-rings which will cause another failure of the entire system. I will also request that they save the compressor for inspection.
On May 30, 2026, I was driving the freeway 2(Glendale Fwy) south, I was using the cruise control and driving 63 0r 68 miles. All of sudden, my car start to shaking violently, moving toward right lane, so I tried move my car back to my lane. My car was out of control and driving zig zag way then went up to hillside of the freeway and roll over end up crash on the concrete swale. I thought that was my last moment of my life. I could not move, severely injured and my car was totally damaged. The driver was...
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driving who witnessed whole thing from behind my car, stopped and called 911. He was kindly came to me and gave me a drinking water. The mileage in my was about 68000 miles and I did maintenance as the manufacture recommended it.
The contact owns a 2014 Subaru Forester. The contact stated that while his wife was driving and stopped in traffic, the steering wheel locked up. The contact stated the steering wheel warning light illuminated and the vehicle was towed. The dealer was contacted and notified of the failure, and the failure was diagnosed with rack and pinion and electrical power steering failures. The contact stated that the failure was a recurring failure after the repair. The contact stated that the manufacturer was notified of the failure. The failure mileage was approximately 119,000.
I am reporting a serious safety issue involving my 2019 Subaru Forester related to failure of the Electric Power Steering (EPS) system. Since April 21, 2026, I have been in communication with Subaru of America regarding whether this issue is related to an existing safety recall (WUC-88). During this time, I provided detailed information about multiple occurrences of EPS warning light activation and intermittent loss of steering assist while driving. A local repair shop also inspected the vehicle and confirmed...
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EPS-related diagnostic trouble codes (including B2811 and C2512), which are consistent with known EPS issues. This information was shared with Subaru of America; however, I did not receive a clear or actionable response, and the case has been delayed without resolution. Initially, the issue was intermittent, with the EPS warning light turning on and off. However, since May 9, 2026, the EPS warning light has remained continuously ON, indicating that the condition has worsened. On May 11, 2026, I visited an authorized Subaru service center while the EPS warning light was actively ON. Despite the issue being clearly present, the dealership only took photos confirming the EPS warning light and did not perform any additional diagnostic testing or repair. They advised that the EPS rack needs replacement at an estimated cost of approximately $2,500, with the part currently on backorder and no clear repair timeline. I have already reported this visit and the current condition to Subaru of America and am still awaiting a response. This issue involves intermittent and now persistent loss of steering assist while driving, causing the steering wheel to become extremely stiff and difficult to control. This poses a significant safety risk. Given that the issue has been ongoing since April, has been confirmed by both a repair shop and a Subaru dealer, and remains unresolved, I believe this represents a safety defect that is not being properly addressed. Please review th
Intermittently, for the past few months, either when I wish to back up or go forward, a buzzer will sound, the anti-lock brakes and eye-sight indicators on the dash will say that neither system is working. The brakes malfunction and the steering wheel is very difficult to turn. Turning off the engine and restarting once or twice usually solves the problem, as if restarting reboots the system. But then the problem recurs randomly on another day. The most recent date of occurrence is listed under additional details
My 2022 Subaru Forester Sport, <24,640 miles, suffers from persistent, life-threatening safety failures. Thick white exhaust is present in every temperature, and a heavy burning smell fills the cabin during acceleration regardless of outside temperature. I have been dealing with these failures since March/April of 2023. My car was in a rear-end collision in May 2023 and was repaired at an authorized Subaru body shop. Despite these authorized repairs, the mechanical and electronic failures have continued to...
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deteriorate. My car has required 4 emergency tows and was out of service for around 90 days in 2025 alone. It has been to several independent mechanics and they tell me that since everything happens intermittently, I must take it back to Subaru as it should be covered under warranty due to the low mileage. However, four different authorized dealerships consistently claim "nothing is wrong". My car sits at these dealerships for weeks at a time without a significant change in the odometer. I had 2 claims with Subaru of America this year, including a claim for the vehicle randomly unlocking itself (not via remote), but they closed both claims and nothing was done. Ongoing failures in steering, suspension and braking systems make the vehicle unstable and dangerous to drive. I have a 2-inch thick file documenting repeated service visits for these specific issues yet Subaru refuses to acknowledge or repair them. The primary computer system, media system, and Eyesight (ADAS) safety suite fail daily. The dashboard lights up constantly when these safety features fail. The system frequently freezes and resets while driving, which disables all safety and navigation features without warning. The remote start fails to warm the car after 10 minutes in cold weather; once the heat functions, the car is filled with chemical fumes. All of these issues continue to get worse as time goes on.
The contact owns a 2023 Subaru Forester. The contact stated that while driving at 15-20 MPH and attempting to make a right turn into the right lane, the steering wheel failed to respond as needed and pulled to the left direction, causing the vehicle to drive over the dividing lane concrete and hit an unknown object. The contact was able to pull into a driveway partially. The air bags did not deploy. A police officer later informed the contact that the vehicle had hit another vehicle, but the other driver did not...
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sustain injury. Triple A transported both the contact and the contact's sister, who was occupying the front passenger's seat, to the residence, and the vehicle was towed to the residence. The vehicle was then towed to an autobody repair shop, where it was being repaired for body damage. A police report was filed. The contact sustained a swollen right foot, knee, and ankle, and the contact received medical assistance at the urgent care center. The contact's sister, who was occupying the front passenger's seat, sustained a heart-related injury and sought medical assistance at the ER. The dealer later informed the contact that several warning lights had flashed on the dealer's connected system. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 15,000.
My [[redacted]] mother in law was told by Subaru White Plains NY her both her front control arms and both front sway bar links had to be replaced due to rust as they were not safe and would not pass the NY vehicle inspection. So I did a Google search and saw 2017 Subaru Foresters had rust issues in this area and had a recall. However it doesn't show up for this VIN. [[redacted]] ) Her car was built before 7/2016 when she bought it new. Could it have fallen between the cracks, does NHTSA need to have these added...
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as they also obviously have the same issue as they have age to that point of danger. This obviously puts not just 2017 owners at danger, but the public around them. I will try to attach the bills which show what was replaced as unsafe and unable to pass NY vehicle inspection. As I under stand the bill this was a video inspection, so they may have video that you can review. I live in Indiana 800 miles from my mother in law so I was not able to see any of the above in person. I am going on what I was told by her and what I have seen on the bill. I am not asking you to address the bill. I will do that if at some point NHTSA has Subaru add her car and others to a recall. Thank You for looking into this, (Son In Law) [[redacted]] [[redacted]] cell [[redacted]] [[redacted]] The owner is [[redacted]] [[redacted]] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
driving on [[redacted]] in NJ on [[redacted]] at approximately [[redacted]] my car just stopped in traffic and steering locked up and all lights came on dashboard along with a constant beeping sound-I was in the middle of a four lane highway traveling south-I could not get out of my car and feared someone would hit me as I was a "sitting duck" while cars were swerving around me-my only saving grace was that my flashers worked after I turned them on-I called roadside assistance as I was starting to panic and was...
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told they could not help me as I was on a private road-I saw a helicopter overhead and at the same time a police office weaving in and out of traffic behind me to slow and stop the traffic-he then proceeded to push my car off the road with his car to the shoulder and called a tow truck-car was towed to nearest Subaru dealer where they performed a diagnostic test and found NOTHING WRONG WITH MY CAR!! How could that BE?? I was then charged for the test and the tow-have called Subaru customer care several times but they say they cannot help me because the test result showed nothing-Please help me as I no longer have peace of mind driving this vehicle and I am [[redacted]] who needs to drive long distances several times a month- there were no previous warnings in my car it just stopped INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Steering and suspension were affected. The car is available for inspection upon request. - My safety and the safety of others were affected by the fact that the car was shaking rather intensely while driving at highway speeds. I was worried a steering failure could occur. - My licensed mechanic diagnosed the problem as a right front lower control arm assembly problem with torn bushing. (Please see attached.) He replaced the assembly. Shortly thereafter, the steering wheel would feel occasionally loose and move on...
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its own. The mechanic then did an alignment which did not help. The steering issue that came about after the control arm assembly was replaced is the subject of a complaint I filed with you yesterday: 11683647 - The problem being reported here has not been inspected by the manufacturer, police, insurance representative or others. - There were no warning lamps, messages or other symptoms of the problem prior to the failure. - Interestingly, the failure of the control arm assembly occurred at 51012 miles, right after the warranty ran out. My wife and I are seniors and we drive with care. Under the circumstances, this component of the car should have lasted much longer than it did. Now we worry the left side assembly may fail, especially since we have a loose steering problem that I reported yesterday.
1. The car's steering could be malfunctioning . The car is available for inspection upon request. 2. The steering wheel occasionally and without warning suddenly FEELS loose and "disconnected" from its ability to steer the car -- until I turn the steering wheel about a quarter to a half an inch and the steering FEELS normal again. I worry the issue (which so far has not interfered with steering the car) may worsen and possibly become hazardous. 3. I took the car to my regular licensed mechanic who did not...
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experience the issue when he drove it. Nevertheless, the issue reported here exists as my wife and I have each experienced it. 4. The steering has not been inspected by Subaru, the police, insurance reps or others, other than my regular mechanic who has found no issues with the steering. 5. There were no warning lamps or messages prior to the issue first occurring except for the replacement of a tie rod by my regular mechanic, which may be coincidental. 6. This issue has existed since at least last February with no worsening of the condition. My regular mechanic has assured me there is no danger as he has checked the mechanical aspects of the steering (linkages, tie rods, etc.).
I would like to bring your attention to an issue I recently had experienced concerning my 2018 Subaru Forester that I had purchased new in June of 2018, and to date has only 48,518 miles. A steering rattle sound/vibration had developed while driving at normal speeds on paved roadways. I made an appointment with my local Subaru dealer to have the condition checked out. After a test drive and inspection by the technician, it was determined that both front transverse bushings needed to be replaced, and a wheel...
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alignment performed following the repair. I have done some research and discovered that Subaru had changed the inferior material of the cushion portion of the front transverse bushing due to premature failure of the component (Reference: Subaru TSB 05-63-18R). It is negligent for Subaru not to inform the consumers knowing that a potential safety issue existed in the steering system of the vehicle. I believe the Subaru corporation should have initiated a recall of the effected vehicles and replace the defective components, at no cost to the consumer, in order to restore the safety and drivability of the vehicle.
When stearing car it is hard to steal stering will not come back after rounding corners it's almost like there is no power steering sometimes it's there and next it's not
While driving on I-17 Southbound near mile marker 311 at approximately 75 mph, I experienced a sudden and dangerous malfunction of the Lane Keep Assist (Auto-Steer) system in a 2021 Subaru Forester. The feature was active at the time and unexpectedly veered the vehicle sharply toward the concrete wall on the left shoulder of the highway. I attempted to regain control, but due to the abrupt nature of the malfunction, I overcorrected and collided with the wall on the rear driver side. There were no vehicles in the...
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immediate vicinity, or this could have resulted in a multi-vehicle collision at high speed. I hit my head during the impact but did not require emergency medical services at the scene. Road conditions were dry and clear, with no visible debris or extreme weather factors. There were no warning lights or error messages from the vehicle prior to or during the incident. The Auto-Steer system did not disengage on its own before veering off course. This was the first time driving this particular vehicle, which was a company car, and I immediately reported the incident to my employer. The damage was reported and the vehicle is seemingly available for inspection. At the time of this report, the issue has not yet been formally diagnosed by a dealer or service technician. The failure of this driver-assist feature significantly endangered my safety and potentially the safety of others had there been nearby traffic. I am filing this report so the issue can be investigated, and similar malfunctions prevented in the future.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data