Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.
2013-2019 · 7 model years
Thor Palazzo Problems by year
Owners have filed 10 complaints about the Thor Palazzo across 7 model years, and it has 14 recalls. The 2016 has the most complaints once its age is allowed for (5). The most reported problem area is the body, doors & structure, followed by the engine & cooling.
- Complaints
- 10
- Recalls
- 14
- Crashes
- 0
- Fires
- 0
- Injuries
- 2
- Deaths
- 0
Palazzo complaints by model year
Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.
Most common Palazzo problems
Thor Palazzo recalls 14
Thor Motor Coach (TMC) is recalling certain 2018-2019 Aria, and 2019 Palazzo motorhomes built on a Daimler Trucks North America (DTNA) chassis equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.
Thor Motor Coach (TMC) is recalling certain 2017 Tuscany XTE and 2017-2019 Venetian, Aria, Tuscany, and Palazzo motorhomes built on Freightliner Custom Chassis Corporation chassis. The Power Distribution Module (PDM) may have been damaged during...
Thor Motor Coach (TMC) is recalling certain 2013 Thor Ace, Daybreak, Challenger, Windsport, Hurricane, Outlaw, Tuscany, and Palazzo motorhomes. The windshield wiper system may have been incorrectly installed, causing the wipers to fail during use, reducing...
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at...
Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect...
Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.
Thor Motor Coach (TMC) is recalling certain 2017 Palazzo 36.1 and 36.3 motorhomes. The Federal certification label on these vehicles indicates an incorrect front tire rim size. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567...
Covers2017 Thor Palazzo
Thor Motor Coach (TMC) is recalling certain 2014-2015 Tuscany, Tuscany XTE and Palazzo motorhomes. The windshield wiper systems on these vehicles may have been improperly installed or secured, causing the wipers to fail during operation.
Thor Motor Coach (TMC) is recalling certain model year 2016 Tuscany XTE, Palazzo, and 2016-2017 Venetian motorhomes manufactured September 9, 2015, to January 12, 2016. The front sway bar mounting brackets may not fit properly on the axle causing the...
Thor Motor Coach (TMC) is recalling certain model year 2015 Challenger, Four Winds 5000, Hurricane, Miramar, Chateau Citation, Chateau, Windsport, and Palazzo motorhomes manufactured April 24, 2014, to December 11, 2014, and equipped with certain Latitude...
Thor Motor Coach (Thor) is recalling certain model year 2013-2014 Challenger and Tuscany recreational vehicles, and 2014 Tuscany XTE and Palazzo recreational vehicles manufactured March 8, 2013, through August 8, 2013, and equipped with certain Frigidaire...
Latest Palazzo complaints
The contact owns a 2015 Thor Palazzo. The contact stated while driving 60 MPH, the rear driver's side window detached from the motorhome and hit the road. The contact stated that he continued driving to his destination. The motorhome was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 45,000.
A bracket holding the front fiberglass cap or facia to the frame came loose and fell off on the interstate I-94 in Wisconsin, making a big clunk under our motorcoach causing several cars to swerve avoiding the metal bracket laying in the road. We had to pull over on the busy interstate to assess any damage to our coach. Luckily we came out unscathed. After looking into this further, I noticed that the screws holding the bracket on were broken off in the metal frame. I looked at the other bracket on the driver's...
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side and the screws were broken off in the frame too and being held by one wood screw on the fiberglass facia. It seems that the wrong type of fasteners ate being used causing this failure
The vehicle was stationary when I found the double pane window coming apart. If I had been driving down the road or highway the glass would have came off into on coming traffic or hit a car behind me. The windows are made by herh windows. I believe another company has bought them out now.*Dt*jb
We are very concerned the windows on our 2016 palazzo with only 12000 miles on it has windows that are separating. They started separating at 8000. We have 5 windows that are separating and all of the sudden are hanging off the motor home. It would be devastating if they fell off and hit another motor vehicle or motorcycle. *Dt*jb
I have no rear tail lights and the left rear turn signal does not work. When I enter my vin to check for recalls, it says invalid parameter. I took it to freight liner of kc on april 18th, 2019, they kept it for 8 days, said it was not their problem, it was thor's problem, and required that I pay them a $524 diagnostic fee before I could get the vehicle back.
We purchased a 2017 thor palazzo 36.1 Motor home in jan 2017. Saw that a trim ring was put on the floor of the rear bath. We assumed this was for access to the rear diesel engine. We discovered that although the trim ring was screwed down no access to the diesel engine was cut out. When we called thor customer service we were told the thor palazzo model did not have specs for an engine access panel. We asked then why a trim ring installed? They did not have an answer to this. Fast forward to fall 2018 we had a...
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small compressor leak in the engine so took to freightliner nw to repair. They said the interior engine access should have been cut out at thor to work on engine and for safety (fire or other). Freight liner nw showed us a picture of under the rear bath where there is an access panel. Thor just put flooring and trim ring over without cutting out actual panel. Wrote a review on yelp thor motor coach to voice our frustration. Thor contacted us and said they will approve to cut out interior engine access.They are only approving 1 1/2 hrs. Of labor to do so no materials. This will cost more to cut out but additional will be at our expense. We feel this is a neglected willful act in production that can have not only expense but cause possible harm or worse to the consumer. We are hoping that this will lead to a recall to check for engine access panels in thor motor coach diesel motor home models.
Questions about the Thor Palazzo
Which Thor Palazzo years have the most problems?
Which Thor Palazzo years have the fewest complaints?
What are the most common Thor Palazzo problems?
Across every model year, owners report problems with the body, doors & structure (3), engine & cooling (2), equipment & accessories (2) most often.
How many recalls does the Thor Palazzo have?
NHTSA lists 14 recalls across all Thor Palazzo model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data