The contact owns a 2019 Toyota Highlander. The contact stated that while his wife was driving, the engine made an abnormal sound. While making a turn, the vehicle experienced a loss of motive power, slowly responded, and the transmission failed to shift properly. The traction control warning light illuminated prior to the failure, and the check engine warning light illuminated after the failure. The vehicle was taken to the dealer for diagnostic testing. The dealer diagnosed the vehicle with transmission failure,...
Read the full complaint
and the contact was informed that the transmission required replacement. The vehicle was driven back to the residence. The contact stated that the vehicle was unsafe to drive due to the transmission failure. The failure mileage was approximately 84,820.