- The problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
- The risk
- A blocked pump or a short-circuited pump can increase the risk of a fire.
- The fix
- Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Engine & cooling
2014 Audi A6 Engine problems
Owners have filed 6 complaints about the 2014 Audi A6's engine & cooling with NHTSA - 15% of all its complaints, most recently on July 22, 2026. Stalling, loss of power, oil consumption, overheating, head gaskets, timing chains and engine failure.
- Complaints
- 6
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Engine recalls for the 2014 Audi A6
- The problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
- The risk
- If the coolant pump overheats, it can increase the risk of a fire.
- The fix
- Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
Engine complaints
On [redacted] my 2014 Audi A6 failed to accelerate on a parkway. An EPC light appeared. I restarted. It reappeared and car was slow and shaky. I took right to nearest Audi dealership. The next day, they sent this video, admitting a common problem, and suggesting full engine replacement. [[redacted]] I have contacted Audi of America, Audi of Huntington and Audi of Manhattan. All refusing to help with our faulty engine. Further investigation shows so many cases on Audizone, North Anerican Audi Owners groups. Why was this not a recall? Could have been very dangerous highway accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I purchased a 2014 Audi A6 2.0T Quattro premium plus on November 15, 2024 with 99,141 miles. I got the 14 day dealership extended warranty, which covered powertrain systems. After 3 days of driving exactly 103 miles the oil light came on my dashboard telling me that the oil was low. I immediately brought it back to the dealership and their mechanic look at it, he said there was nothing wrong and changed the oil so it should be good now. I drove it another 3 days 136 miles this time, and the oil light came on once...
Read the full complaint
again. Brought it back a 2nd time to the dealership's mechanic. After about a week, we heard back and they told us he still couldn't find anything wrong, but agreed that for some reason, the engine is consuming oil more than it should be. At this point we go to an actual Audi dealership where they tell us that the pistons and turbo were the problem so they would have to rip apart the engine and seal everything back up. At the time we purchased the vehicle on top of the 14 day dealership warranty we also purchased an extended warranty by a company called integrity warranty LLC. Our warranty company decided that they were not going to cover the cost of the parts and labor in order to fix my Audi, because they said it was a pre-existing issue prior to us purchasing the vehicle which we had not heard of before, or even seen on the Carfax report. On February 25 I was driving at night 25 mph and I came to a red light stopped my car and began smelling a very strange smell. Saw a lot of smoke coming from the exhaust in the back, the dashboard lights began flickering, the steering wheel start to shake, and then the car just shut down. Now I am without a vehicle, the dealership will not help us, the warranty company will not help us, and I now have to purchase a new car while still making payments on the Audi that doesn't work.
The contact owns a 2014 Audi A6. The contact stated that he became aware that the vehicle was experiencing abnormal oil consumption. An unknown dealer was notified of the failure, but an oil consumption test was not performed on the vehicle. Additionally, the contact stated while driving 65-68 MPH, the EPC and the check engine warning lights were illuminated, and the vehicle started shuddering. The contact was able to veer to the side of the road. The vehicle was towed to the residence. The vehicle was then towed...
Read the full complaint
to an independent mechanic, where it was diagnosed that there was no compression in cylinder #6. The vehicle was then towed to another independent mechanic, who determined that the engine needed to be rebuilt. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 149,087.
My car was manufactured with defective pistons. The pistons are resulting in reduced oil pressure in my engine, which can result in a sudden loss of power. I had my engine inspected, and the attached photographs depict that the original pistons that shipped with my car caused scoring to the cylinder walls which is causing metal pieces to collect in my engine. In addition, Volkswagen Group of America, Inc. acknowledged that the pistons need to be repaired in my car, and quoted the repair using an updated design, so they are aware of the issue and have knowledge of it. While the defect existed during the warranty period, VWGoA refuses to repair or replace my defective engine under warranty.
Tl* the contact owns a 2014 audi a6. The contact stated that the coolant pump was leaking. The contact received notification of nhtsa campaign number: 18v229000 (engine). The dealer (audi arlington, 3200 columbia pike, arlington, va 22204, (703) 739-7460) was contacted. A loaner vehicle option was not provided. The manufacturer was contacted and was unable to provide a reasonable time frame to supply the part. The approximate failure mileage was 20,000. Vin tool confirms parts not available.
Tl* the contact owns a 2014 audi. The contact received notification of nhtsa campaign number: 18v229000 (engine and engine cooling); however, the parts to do the repair were unavailable. The dealer (audi rochester, 3955 w henrietta rd, rochester, ny 14623, 585-334-1600) was contacted and confirmed that parts were not available for the recall repair. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Audi A6 engine complaints by year
A6 engine problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data