- The problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
- The risk
- A blocked pump or a short-circuited pump can increase the risk of a fire.
- The fix
- Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Engine & cooling
2015 Audi A6 Engine problems
Owners have filed 10 complaints about the 2015 Audi A6's engine & cooling with NHTSA - 45% of all its complaints, most recently on October 16, 2024. Stalling, loss of power, oil consumption, overheating, head gaskets, timing chains and engine failure.
- Complaints
- 10
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Engine recalls for the 2015 Audi A6
- The problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
- The risk
- If the coolant pump overheats, it can increase the risk of a fire.
- The fix
- Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
Engine complaints
The contact owns a 2015 Audi A6. The contact stated that while driving on neighborhood roads at approximately 25 MPH, the coolant warning light was illuminated. The contact proceeded to park on the side of the road and walk to her residence to pick up coolant to refill the coolant tank. The vehicle was then taken to the independent mechanic where it was diagnosed that the coolant tank needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 79,000.
Coolant sprayed on engine components due to leaking Coolant /Water pump. Coolant level is falling below minimum level - Problem confirmed by the dealer 1. Water pump 2. Coolant sprayed onto engine components - potential fire hazard 3. Confirmed by dealer 4. Unknown 5, Umknown
The contact owns a 2015 Audi A6. The contact stated that while the vehicle was parked, there was antifreeze leaking underneath the vehicle. The contact stated that the leak was a recurring failure. The contact stated that after starting the vehicle, the "Turn Off Engine, Check Coolant Level" message was displayed. The vehicle was taken to a local dealer and the coolant pump was replaced under NHTSA Campaign Number: 18V229000 (Engine and Engine Cooling). The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 78,000.
The defect of water pump used by this model causes coolant leakage and a serious overheating problem that triggers the temperature warning light. It is a safety risk without repairing this.
The contact owns a 2015 Audi A6. The contact stated while driving 65 MPH, the oil warning light illuminated. The contact veered to the side of the road and called for roadside assistance. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the oil level was extremely low due to an oil leak. The contact was informed that the timing chain kit and camshaft cover needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 85,000.
The brakes are grabby and with a gentle depression of the brake pedal the car comes to a sudden jerky stop. Usually happens from slowing down from 10mph to 0mph the transmission jerks hard when speed drops from 15mph the engine erroneously shows check engine light during normal driving. Cylinders show oil leakage repeatedly. This has become a repeat issue and have asked the dealer / service center to report this as a manufacturing issue
Owner was notified of safety recall 19n4 - disconnect electric coolant pump and had the recall service performed on 29 dec 2018. Owner was informed that an additional safety recall (19o2) will replace the coolant pump with a new one. On 04 march 2019, we called audi usa and were told that the replacement was not yet available. The coolant pump also aids in providing additional cabin heat which is important during the winter months for the comfort and safety of occupants in the vehicle. Due to the pump...
Read the full complaint
being disconnected, the cabin has been very slow to warn, including the window defrosters. This presents an extreme safety issue especially during the winter months. It also presents a possible damage issue since the after coolant pump is used to alleviate heat from the turbocharger. Audi usa stated on 04 march 2019 that the new coolant pumps will be available sometime in the future.
Im an active duty military service member stationed overseas in south korea. I currently own a 2015 audi a6. I was recently notified that my vehicle had 2 recalls placed, specifically on the electric coolant pump and on the passenger occupant detection system (pods). I visited my local audi dealership in korea and the audi staff said that they cannot fix or repair the issue since it is a u.S. Specific recall. I called the u.S. Audi service desk and they also said that they cannot help with the issue and told me to...
Read the full complaint
check with nhtsa. I fully understand the limitations in this matter but I do want to appeal that there are several military members in the same situation. As a service member, husband, and a father, I am deeply concerned about the safety of my car. I sincerely wanted to reach out and see if there is any possible way to resolve this issue overseas. Your thoughts in this matter will be deeply appreciated, thank you very much for your time. *Tr
I'm extremely frustrated and disappointed in our check and balances with audi and these safety recalls. I own a 2015 audi a6, back in june I found that there are two safety recalls with the front airbags that have killed 20 and injured over 100 people. I've done a lot of research. The airbags are more likely to explode in hot states and I'm located in socal, particularly the valley, which is the hottest part of la, reaching 100 degrees + throughout the summer. I've tried to resolve this with audi, but the parts are...
Read the full complaint
not available and they have no idea when it will be available; the hope is october, but I was told august before. My passenger side airbag is often disabled automatically when there is a passenger in my car, the light comes on and off at the wrong times!!!. You can imagine how on edge I feel about driving around, going to work, having my child, or family in the car... Its scary. No dealership will buy this car back because it cannot sale with an open recall, and or it makes it harder. Additionally, the car won't privately sale either because there is this open serious recall that currently cannot be fixed, as I've tried. I requested that audi give me the kelly blue book value of the car because it is unsafe, their response was not to have people in the front seats, which doesn't make since because I have to drive. Additionally, I'm paying alot of money, not to use my front seat? That's 1/4 of my car. I'm not asking for much, but I want to get out of an unsafe car that doesn't have a date for repair anytime soon. I'm mortified every time I drive, reading the stories of the people who've died because the airbags malfunctioned and or blew up. Car manufactures should be held accountable when they put the public safety at risk. They should also have strict time frames to repair or pay damages or at least offer rentals. What can be done to resolve this fast?
Tl* the contact owns a 2015 audi a6. The contact received notification of nhtsa campaign number: 18v229000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (audi north orlando, 139 n. Oregon st., Sanford, fl 32771) and was referred to nhtsa. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available. *Tt *tr
Audi A6 engine complaints by year
A6 engine problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data