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Vehicle safety record

2018 Chrysler 300 Problems, complaints & recalls

Owners have filed 153 complaints about the 2018 Chrysler 300 with NHTSA, most often about the electrical system (69) and the transmission & drivetrain (17). Those complaints describe 6 crashes and 7 injuries. It is covered by 4 recalls, the latest in March 2024 for the inflator. For comparison, the 2017 has 82 and the 2019 has 61.

NHTSA data checked

DMore problems than a typical 300 year, for its age

#52 most complained-about 2018 vehicle

Complaints
153
Recalls
4
Crashes
6
Fires
0
Injuries
7
Deaths
0

Most common 2018 Chrysler 300 problems

Share of all 153 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2018 Chrysler 300 recalls 4

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Air bags: inflator

24V198000284,982 vehicles affected

The problem
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
The risk
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury or death.
The fix
Dealers will replace both side curtain air bags, free of charge. Owner notification letters were mailed beginning February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 19B.

Electrical system: front underhood

18V52400012,779 vehicles affected

The problem
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
The risk
A vehicle stall can increase the risk of a crash.
The fix
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

Electrical system: wiring

18V3320004,815,661 vehicles affected

The problem
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
The risk
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
The fix
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Power train: automatic transmission

18V28000071 vehicles affected

The problem
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
The risk
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
The fix
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.

What owners say

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153 complaints about the 2018 Chrysler 300

Newest first, as filed with NHTSA by owners. Page 1 of 7.

Electrical systemLights

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, heat, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start/stop navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping, (which doesn't go off even if the power to the unit is shut off) and issues...

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related to AC/heat, navigation or radio (volume, etc.). Winters here are brutal, heat and defrost are required to not die from frost bite, or visual impairment. This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.

Filed Incident Electrical system · Exterior lighting · Unknown or otherNHTSA 11759943
Electrical system

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start radio channels to scramble and back up camera works only sporadically. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This...

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appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.

Filed Incident Electrical systemNHTSA 11736853
Electrical system

Vehicle suddenly stalled at a red light and did not turn back on. Everything shut down. Also The factory-installed backup camera has failed completely. When the vehicle is shifted into reverse, the infotainment screen remains blank or black. This failure significantly reduces rearward visibility, creating a severe safety risk for pedestrians and property, Also not allowing access to temp control, radio, phone, cruise control, etc.

Filed Incident Electrical systemNHTSA 11729820
Electrical system

Date: February 22, 2026 VIA CERTIFIED MAIL FCA US LLC Customer Care P.O. Box 21-8004 Auburn Hills, MI 48321-8004 RE: FORMAL COMPLAINT - Safety Defect (Rearview Camera Failure) Vehicle 1: 2012 Chrysler 300S (VIN: [[redacted]] ) Vehicle 2: 2018 Chrysler 300S (VIN: [[redacted]] ) To the Chrysler Customer Care Team: I am a loyal, multi-vehicle Chrysler owner currently residing in San Diego County. I am writing to formally report a persistent and dangerous safety defect affecting both of my Chrysler 300S vehicles....

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Description of Defect: In both vehicles, the factory-installed backup camera has failed completely. When the vehicles are shifted into reverse, the infotainment screen remains blank or black. This failure significantly reduces rearward visibility, creating a severe safety risk for pedestrians and property, especially given the known blind spots of the 300S model. Legal and Safety Context: As you are aware, Chrysler has issued multiple recent recalls (including Recall 24V-436) regarding rearview camera software failures. Furthermore, for the 2018 model, Federal Motor Vehicle Safety Standard (FMVSS) No. 111 mandates a functional rear visibility system. The identical failure across two different model years suggests a fundamental defect in the camera hardware or wiring harnesses used in this vehicle line. Requested Resolution: As a long-term supporter of the Chrysler brand, I am requesting a Goodwill Repair for both vehicles. I ask that Chrysler authorize a local authorized dealer in San Diego (Chula Vista/National City) to inspect and repair these camera systems at no cost to me. Please respond to this request in writing within 10 business days. I have also opened a report with the National Highway Traffic Safety Administration (NHTSA) to document these failures. Sincerely, [[redacted]] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Electrical systemNHTSA 11719770
Other & unknown

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners.

Filed Incident Unknown or otherNHTSA 11684443
Lights

Head light assembly quit working, i.e no headlight in Decemeber 2024. I had the unit replaced, paid $1448.40 for part, 299.92 for labor to replace the complete headlight assembly. It is now June 2025, and it has failed again. It is unsafe to drive when the headlights don't work, and Stelantis and the dealer seem unable to fix the problem, and I do not feel that I should have to pay another cent on a safety feature as essential as a headlight assembly that doesn't work!

Filed Incident Exterior lightingNHTSA 11670171
Electrical system

The Uconnect 3.4 screen is delaminating, causing the screen to have "Phantom Touches." Infotainment will call 911 and will change Important safety features that "Stellantis" made only accessible in your infotainment. The delamination is causing a safety issue.

Filed Incident Electrical system · Unknown or otherNHTSA 11661578
SuspensionTransmission & drivetrain

https://www.nhtsa.gov/?nhtsaId=11535069

Filed Incident Suspension · Power trainNHTSA 11660259
Other & unknown

The door paneling has warped on all 4 doors of the car. I purchased the car a year ago from a Lexus dealership here in Tucson I am concerned about safety of my airbags in the car doors

Filed Incident Unknown or otherNHTSA 11659082
Airbags

The contact owns a 2018 Chrysler 300. The contact stated that while driving at an undisclosed speed, the contact became aware that the air bag warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the seat belt module had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 115,000.

Filed Incident Air bagsNHTSA 11648952
Body, doors & structure

The contact owns a 2018 Chrysler 300. The contact stated that the interior door panels on all four doors were unsecured and separated from the door frame. The cause of the failure was not yet determined. The contact was concerned that during a collision the door panels might eject from the door frame and cause a safety hazard for occupants in the vehicle. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not contacted. The failure mileage was 38,000.

Filed Incident StructureNHTSA 11648280
Electrical system

Malfunction of display LCD screen has become delaminated causing loss of hands free communication, navigation, temperature controls, & settings. LCD screen sporadically goes off & on without being able to control display causing a beeping sound as it randomly jumps between screen settings.

Filed Incident Electrical systemNHTSA 11646149
Electrical system

Chrysler needs to recall this issue. Many people are having this same screen issue. Chrysler, Please do something about this. This has been known to be a safety issue, as when it gets bad enough, the screen will black out. Delamination on screens has been known to cause the screen to black out, especially during backing, and buttons will randomly be pushed. Chrysler, recall this issue. Thank you.

Filed Incident Electrical systemNHTSA 11644518
Transmission & drivetrainEngine & cooling

There were 2 separate incidents that occurred. The first one we were backing out of our driveway and the car just stopped running. We were unable to start it again after a dozen attempts. We had the vehicle towed to a local shop and when they got in the car, it started right up. We drove it around for a few weeks before the 2nd incident happened. We were driving on the freeway this time and the car just stopped running. We were in the fast lane and it was extremely dangerous to get off the side of the road...

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due to heavy traffic. It again would not start and we had to have it towed home. Once it came off the tow truck, it started up. Something about it getting towed makes it start again, maybe the angle that it is in when it is getting pulled up on to the tow truck does something. I've been nervous to drive it for fear it will break down on me again. We have tried to start it again to take it to a service shop but it will not start. There were no warning lights before either incident. The first shop we had it towed to informed us after we dropped it off that the car was too new for them to run for codes, so they were unable to tell us the issues.

Filed Incident Power train · EngineNHTSA 11643948
Transmission & drivetrain

There was a recall on this vehicle in 2018 for a Powertrain Control Module or PCM. The problem has arisen again. How do I correct this issue

Filed Incident Power trainNHTSA 11636605
Other & unknown

My vehicle only has 29k miles on it and just failed safety inspection because the Rear Drive Shaft Bearing is broken.

Filed Incident Unknown or otherNHTSA 11636201
Airbags

The contact owns a 2018 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Filed Incident Air bagsNHTSA 11627909
Lights

Passenger headlight assembly stopped working. This is a dealer only part and will cost me over $2000 to. Fix when they get one in stock! This could be months, I have to drive with one headlight because one is dead and Chrysler has no parts.

Filed Incident Exterior lightingNHTSA 11626756
Transmission & drivetrainElectrical system

Chrysler Model 300s Vehicle, 2018, repair service by an authorized Chrysler dealer in Puerto Rico, certified the replacement of original manufacturer parts of the power steering (Rack-Pinion) on three occasions, which does not accept the programming of technical support by the automotive specialists of the authorized Chrysler repair shop. It is evident that this vehicle faces a hidden problem from the manufacturer which had not been detected until now. Diagnosis could not replace the part because the programming...

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defect by the manufacturer was not found. It is important to start an investigation into the power steering known as (Rack-Pinion), it is working correctly for the driver's safety to drive safely on the roads without this defect, which could not be corrected by the automotive technicians authorized by Chrysler in Puerto Rico, causing an accident. AUTHORIZED WORKSHOP: BELLA RETAIL GROUP LLC. D/B/A FLAGSHIP CHRYSLER, Flagship, EXTENDED INSURANCE POLICY: PREMIER INSURANCE COMPANY

Filed Incident Power train · Electrical systemNHTSA 11625483
Electrical system

There's been some sort of liquid in the tv screen for a while but now the tv does what it wants, makes random phone calls, changes radio stations, it just glitches all crazy pushing random buttons or just doesn't work at all

Filed Incident Electrical systemNHTSA 11622007
Electrical system

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from...

Read the full complaint

Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.

Filed Incident Electrical systemNHTSA 11618874
Electrical system

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from...

Read the full complaint

Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.

Filed Incident Electrical systemNHTSA 11617581
Other & unknown

Touch screen is malfunctioning EVERYTHING. My climate can't be controlled-- have the heat on in the morning for example then come out from work and it's 100 degrees and i can't change it so ride home with heat blowing in 100 degree heat. Back up camera not operating sometimes, its scrolling thru the contacts and calling people randomly. Stops GPS randomly. It's very distracting and dangerous!

Filed Incident Unknown or otherNHTSA 11606628
Airbags

The contact owns a 2018 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Filed Incident Air bagsNHTSA 11606503
Airbags

The contact owns a 2018 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Filed Incident Air bagsNHTSA 11602903

Chrysler 300: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20225220AirbagsA
202121200AirbagsA
202010221AirbagsA
201961250AirbagsB
2018153460Electrical systemD
201782220Electrical systemB
201676391AirbagsC
201599591Transmission & drivetrainC
20142378224Electrical systemF
All 300 years

2018 Chrysler 300 vs rivals

VehicleComplaintsRecallsCrashesGrade
2018 Chrysler 30015346D
2018 Chrysler Pacifica9011228FCompare
2018 Chrysler Pacifica Phev22503FCompare
2018 Chrysler 200101ACompare

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2018 Chrysler 300

Does the 2018 Chrysler 300 have any recalls?

Yes - NHTSA lists 4 recalls for the 2018 Chrysler 300: inflator (March 2024); front underhood (August 2018); wiring (May 2018); automatic transmission (May 2018). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2018 Chrysler 300?

By the complaints owners filed with NHTSA, the most common problem areas are the electrical system (69), transmission & drivetrain (17), airbags (14).

How many complaints has the 2018 Chrysler 300 had?

153 complaints have been filed with NHTSA, the first on August 15, 2018 and the latest on August 27, 2026. Of these, 6 describe a crash and 0 a fire, and together they report 7 injuries and 0 deaths.

Is the 2018 Chrysler 300 a reliable vehicle?

Its Safety Index is 36 out of 100 (grade D: more problems than a typical Chrysler 300 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Chrysler 300 years have the most complaints?

2006 (1,750), 2005 (1,125), 2008 (759). See every Chrysler 300 year compared.

What should I do if my 2018 Chrysler 300 has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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