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Vehicle safety record

1996 Chrysler Concorde Problems, complaints & recalls

Owners have filed 175 complaints about the 1996 Chrysler Concorde with NHTSA, most often about the steering (58) and the engine & cooling (28). Those complaints describe 8 crashes, 3 fires, 13 injuries and 1 death. It is covered by 2 recalls, the latest in January 2004 for the floor shift. For comparison, the 1995 has 232 and the 1997 has 141.

NHTSA data checked

CAbout as many problems as a typical Concorde year, for its age

#34 most complained-about 1996 vehicle

Complaints
175
Recalls
2
Crashes
8
Fires
3
Injuries
13
Deaths
1

Most common 1996 Chrysler Concorde problems

Share of all 175 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

1996 Chrysler Concorde recalls 2

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Power train: floor shift

04V0210002,315,768 vehicles affected

The problem
On certain passenger vehicles, the floor shifter ignition-park interlock may fail and allow the shifter to be moved out of the park position with the key removed. An inoperative interlock may also allow the key to be removed when the shifter has not been placed in the park position.
The risk
Either circumstance may result in the vehicle rolling away without warning.
The fix
Dealers will install a new load-limiting push rod into the floor shifter lever of the affected vehicles. Owner notification began on june 14, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.

Fuel system: fuel injection system

98V184000722,600 vehicles affected

The problem
Vehicle description: passenger vehicles built with 3.5L engines. The fuel injection delivery system can leak fuel from some of the sealing o-rings or from hair line cracks in the thermoset fuel injection rail.
The risk
Fuel leakage in the presence of an ignition source can result in a fire.
The fix
Dealers will replace the fuel rail o-rings and reinforce the outlet (passenger) side fuel rail. Vehicles showing fuel leakage on the outlet fuel rail must have the outlet rail replaced which includes changing the upper and lower injector o-rings. However, if a vehicle is leaking fuel from the o-rings or from a cracked fuel line, the vehicle should be taken into a dealer to have this repaired as soon as possible.

What owners say

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175 complaints about the 1996 Chrysler Concorde

Newest first, as filed with NHTSA by owners. Page 1 of 7.

AirbagsCrash1 injury

I'm sorry, but I don't remember the exact milage on the car. The speed limit was 40 , but I was not going that fast because 1) the road was wet because it had just rained lightly, maybe 8 minutes prior 2) I saw the other driver's car was in my lane. I was hit pretty much head on. My air bags did not deploy! I had to be cut out of my car.Thus my beautiful concord was a total loss. It had been in excellent condition.

Filed Incident Air bagsNHTSA 10743929
Fuel system

Tl* the contact owns a 1996 chrysler concorde. The contact stated that her vehicle was included and repaired in the recall under nhtsa campaign number: 98v184000 (fuel system, gasoline). While parked, the contact noticed a strong fuel smell. The vehicle was taken to a local mechanic for diagnosis. The mechanic stated that the driver's side fuel rail had fractured causing a fuel leak. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 60,000. *Tr

Filed Incident Fuel system, gasoline · Fuel / propulsion systemNHTSA 10509919
Suspension

Quick-struts after market replacement parts may be defective. This product is called a monroe quick- strut. The failed part was returned for warranty replacement: part #171939. The top of the strut, nut, and steal washer "tore free" of the plate which compresses the spring. The 'top plate' part of the assembly remained anchored to the car by three nuts located in the trunk. This plate no longer contained the strut and the compressed spring as supplied in quick strut assembly. The assembly as...

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purchased, has a nut and washer mounted in two inches of rubber molded in the plate on top of the strut spring assembly. That rubber component failed. This becomes obvious after the parts are removed from the vehicle. The oem part contains a large washer located on the top which would prevent this type of failure. This failure could result in loss of control of the vehicle while driving. *Tr

Filed Incident SuspensionNHTSA 10464352
Fuel system

Strong smell of gasoline coming from the engine compartment on my 1996 chrysler concorde lxi 3.5L vin f. This car was bought used in september 2010 and the odor has become much stronger in the past 3 months. I am fearing a fire may occur. Gas mileage has greatly decreased to about 12-15 mph. *Tr

Filed Incident Fuel system, gasolineNHTSA 10409143
Fuel system

We smelled gas from the engine area. Upon further inspection noted a leak in the fuel injection system . Gas was dripping every 1 second near the o ring by the outlet fuel rail. Help!. This vehicle is not a 3.5L engine but a 3.3L 1996 chrysler concorde. I know the 3.5L had a recall on this did the 3.3L have one also and noone notice????? Also when you put the floor shifter into gear i.E. Drive, the vehicle does not move forward, or if in reverse that either. Then it jerks into gear almost like the shifter or...

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leavers are not working. I have had this vehicle looked at for transmission problems and that is not the issue. I do believe it may be a shifter issue and then the o ring leaking gas like a dripping faucet. *Tr

Filed Incident Fuel system, otherNHTSA 10380885
Equipment & accessories1 injury

1996 Chrysler concorde. Requesting information about injuries caused by failed car jack. *Nj the consumer was injured when the jack collapsed. (Lawyer wrote in on behalf of client). *Jb updated 05/11/10.*Jb updated 05/07/10.*Jb updated 03/12/10 updated 06/25/10.*Jb

Filed EquipmentNHTSA 10300649
Transmission & drivetrainBody, doors & structure

1. "Busy rattle", not loud, but continuous, most noticeable on smooth roads above 30 mph, from front frame sub-assembly, four mounting bolts. The sub-frame assembly is also called the "motor carrier" and is bolted from the bottom up to the frame (above). Each bolt goes through a large rubber bushing (also called an insulator). With 75,000 thousand miles and no oil leaks, the rubber bushings are all dried out and flaking apart. Each insulator cost over a hundred dollars and is only available from chrysler....

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The cost of replacing via a quote from pep boys is over seven hundred dollars. The replacement parts are made from a hard yellow plastic type material and should be more durable. 2. According to the mechanic at pep boys the vibration will wear the bolts and eventually the engine could drop down. 3. Pep boys recommends the bushings and the bolts to be replaced. The new bushings from chrysler have a 1 year warranty. Reviewed the complaints for this problem and did not see any accidents caused by the rattle or a report that the engine actually could fall out on the road. The data base is not well organized as it is segmented by monthly reports. I can see how the noise might cause one to increase the radio volume and not hear an emergency vehicle. These bushings will be replaced. *Tr

Filed Incident Power train · StructureNHTSA 10291588
Engine & coolingElectrical systemBody, doors & structureLightsEquipment & accessories

I've had a 1996 chrysler concorde lx for about 1 yr. It has always had problems when I put the key in the ignition 99% of the time I have to keep turning the key until it turns on, if it even does, and a few months ago everytime my car does turn on, all the interior lights stay on while driving and the door locks keep going up and down. It hasn't been drivable for at least 2 months now. Replaced relays, fuses, starter, alternator, battery! I even took it to a shop which the manager is a family friend, he had it for...

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2 wks. Ran a full diagnostic and also the battery which is new and have exchanged several times will not hold a charge. It has new battery ground cable new cable from alternator to starter connection, new spark plugs and wires and still has all these problems. And now if the car will turn on the abs light comes on. Car was overheating and it now has a new thermostat. This is the worst vehicle I have ever owned! And now the power steering pump has begun leaking. And a few times I have noticed the gears shift. The most frightening thing is when it does start, it will drive good for about 2 blocks and then, it just totally shuts down with no warning lights or signs prior to shutting down. I am a disabled individual and am so stressed out because it is literally undrivable. After I bought this car the 1st thing I noticed after about a week was the problem when turning the key in ignition over and over again till it would finally start. Sometimes I would sit in the car 15 minutes before it would start. I'm surprised I haven't heard anyone else mention this problem. I have a lemon and don't know what to do. I've missed dr. Appts. And also my son is disabled and we're just having the most terrible time with no reliable transportation. Can u please post if any of these issues are some of chryslers unreported defects or recalls. Please help! *Tr

Filed Incident Engine and engine cooling · Electrical system · Latches / locks / linkages · Interior lighting · EquipmentNHTSA 10283735
Steering

Mounting support bushings to "rack & pinion" become brittle and allow movement of rack which reduces steering response. During cold weather the problem is also noticeable as a squeaking noise when turning the wheel 'back and forth'. The heat from the exhaust pipe is directly below the rack and that pipe should be insulated to reduce the heat transfer to the bushings that anchor the rack (above). *Tr

Filed Incident SteeringNHTSA 10277978
Steering

A popping sound was coming from the front left side of the vehicle when the brakes were applied. Steering wheel constantly vibrates and has since I've owned the vehicle. A july 2008 safety inspection revealed "excessive play" in the steering linkage and left outer tierod was bad. Repairs performed and the same thing happened yet again three months later. After learning of all the complaints related to steering problems in chrysler vehicles, I now fear for my safety and that of my family. Chrysler needs to held responsible for the dangerous products they are putting on the market. *Tr

Filed Incident SteeringNHTSA 10253151
Steering

I have a 1996 chrysler concorde and while driving had the tie rod bolts break completely off from the rack, since I have had the bushings and bolts replaced twice, and am still in need of rack mount bushings as they have failed and I now once again feel the car floating where ever it wants to go on the road. The rack mount bushings are approx. $53 For two and I am in need of four. I work barely part time and cannot afford to continue to fix a problem that shouldn't even exist. Where does a company like dc stop...

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assuming responsibility for issues that are very much on their end of the stick? Had I been on the highway I would have definitely been killed no question. I have 3 children that regularly ride in the car and is chrysler going to pay for our funeral when their product kills one of us or on of their millions of other customers? I highly doubt it. We need to do something about this immediately! *Tr

Filed Incident SteeringNHTSA 10225921
Transmission & drivetrain4 injuries

My husband, 2 children, ages 4 and 6, and myself were driving on the interstate when our 1996 chrysler concorde suddenly shifted into neutral and started rolling backward down a hill. We hadn't had any problems up to this point. Our car only has 40,000 original miles on it. A transmission repair firm told us it was our transmission and gave us a diagnostic code of "p1787". We can't afford to fix right now. We have tried it on our residential street and it goes for a few yards and transmission slips. I have had a...

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lot of medical problems this year and not having safe transportation has made it impossible to get medical care, not to mention the fact that my children could have been hurt by this vehicle malfunctioning. *Tr

Filed Incident Power trainNHTSA 10223332
Steering

I recently purchased a 1996 chrysler concorde from an individual party. 2 Days after I bought the car, my boyfriend had parked along the street in front of a friends house for a moment, and had just began to pull away from the curb, when he heard a clunking noise. At the same time, he was turning the steering wheel to the left, away from the curb, but the car just kept going straight. Luckily, he was going at a very low speed, so no one was injured. After stopping the car, he looked underneath the vehicle as well...

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as under the hood, and found that the bolts from the rack and pinion steering mechanism had been completely sheared off. They had snapped in half, leaving part of the bolts inside of the unit. I thank god that no one was hurt, and that my 12 year old son wasn't in the car when this happened. I don't have the money for repairs, since I just spent all the money I had buying this vehicle, so I haven't even looked into what this is going to cost me. I truly hope that chrysler accepts responsibility for this problem before even more people are injured or killed. *Tr

Filed Incident SteeringNHTSA 10203721
Fuel systemEquipment & accessories

On 03/21/2007 I was coming from work and smelled gasoline, on having my vehicle checked by a local mechanic, it was discovered that the fuel rail and the fuel line had become disengaged. As I had the fuel rail changed under a recall order back in 11/2007, I contacted the dealer that had completed the work back then. I was advised that if it was their fault the repairs would be made at no charge. If not I would be charged $75 per hr. It was agreed that the dealer would pick up the vehicle on 03/22/2007. As of...

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03/25/3007 my vehicle had still not been picked up. I am unable to drive said vehicle because of "gasoline" squirting out from the disconnection and pouring out on the highway and on the vehicle.*Ak

Filed Incident Fuel system, gasoline · EquipmentNHTSA 10186149
Seats & seat belts

I have a 1996 chrysler concord. I have one car seat and one booster seat in the back seat. The seat belt holding my car seat has come unbuckled over 10 times with just my son throwing his toys down on the seat from the car seat. This does not happen in my husband's suv so I think that it is a defect with the seat belt. This is extremely unsafe but we cannot afford a new car. *Jb

Filed Incident Seat beltsNHTSA 10172737
Fuel system

Leaking fuel injector on my 1996 chrysler concorde. I believe that this was a recall item that was not repaired properly. This ia a low mileage auto which is driven by a senior citizen. *Nm

Filed Incident Fuel system, gasolineNHTSA 10171927
Suspension

Have had to replace all bushings, in front end, including motor mount. All have worn prematurely and were very expensive. Still have steering bushing to be replaced that causes drift, but unable at this time to afford. Really disappointed that no recall has surfaced on these essential parts. *Jb

Filed Incident SuspensionNHTSA 10170487
Airbags

Air bag light on for years. Just removed clock spring . Component is faulty. Suspect there are many like this. *Nm

Filed Incident Air bagsNHTSA 10169284
Steering

Dt*: the contact stated the vehicle's front end rattled and shook at various speeds. The dealership determined the front tie rod ends and bushings needed to be replaced for the third time in three years. The first time in august 2003, the passenger side wheel fell off. The second time in june 2004, the front end rattled and shook. Each time the dealership determined the front tie rod ends and bushings needed to be replaced.

Filed Incident SteeringNHTSA 10167857
SteeringWheels & tires

1996 Chrysler concorde left front tire and rim detached from vehicle. *Kb all the lug nuts were torn off. The consumer stated the tie rod had been replaced recently. *Jb

Filed Incident Steering · WheelsNHTSA 10166904
Brakes

Dt*: the contact stated while the vehicle slowed to a stop, the brakes began to vibrate and the pedal depressed to the floor. At 5 mph the abs engaged and stopped the vehicle. The problem was intermittent and occurred 40 times in the last two years. The manufacturer was contacted and referred the contact to a service dealer. An independent service mechanic inspected the vehicle and also determined, the brakes needed to be serviced by an authorized dealer. The abs engage at a low speed for no apparent reason. Updated 08/23/04. *Jb

Filed Incident Service brakes, hydraulicNHTSA 10164289
Steering

After hitting bump in road 96 chrysler concorde started shaking violently and was difficult to control. Upon inspection the inner tie rod bushing was missing. This could have resulted in a crash. *Jb

Filed Incident SteeringNHTSA 10163453
SteeringTransmission & drivetrainElectrical systemLights

1996 Concorde rack and pinion failed and been replaced at least 3 times. *Ts ***nar*** the transaxle leaked, the battery was replaced, because the vehicle would not start and the multi-function switch was replaced. *Jb

Filed Incident Steering · Power train · Electrical system · Exterior lightingNHTSA 10154091
Transmission & drivetrainEquipment & accessoriesCrash

When using 1996 chrysler concorde experienced the car's floor shift lever jumped from park to drive while in a driveway. This was previously recalled (c45) and repaired on 10/11/2004. There was damage to a garage door. Per the insurance agent I notified chrysler, the original dealership, and this site. Chrysler provided a reference number and I have scheduled for a reinspection/reinstallation 1/18/2006. *Nm

Filed Incident Power train · EquipmentNHTSA 10147892
Steering

Dt: consumer stated the rack and pinion continued to wear out which caused the car the consumer to veer off to the center line. The first time it failed, the vehicle only had 46,000 miles on it. It just takes off in any direction left or right on its own. The dealer said there was nothing they could do. Chrysler said since he had it repaired by an independent garage, there was nothing they could do. When the rack and pinion was replaced the first time, it lasted for 2 years with no problems. *Jb

Filed Incident SteeringNHTSA 10128575

Chrysler Concorde: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20003158155Engine & coolingD
19993335252Engine & coolingD
1998175391Engine & coolingC
19971412126Engine & coolingC
1996175283SteeringC
19952323215Transmission & drivetrainD
19943554207Transmission & drivetrainD
199330841716Fuel systemD
All Concorde years

1996 Chrysler Concorde vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 1996 Chrysler Concorde

Does the 1996 Chrysler Concorde have any recalls?

Yes - NHTSA lists 2 recalls for the 1996 Chrysler Concorde: floor shift (January 2004); fuel injection system (August 1998). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 1996 Chrysler Concorde?

By the complaints owners filed with NHTSA, the most common problem areas are the steering (58), engine & cooling (28), brakes (18).

How many complaints has the 1996 Chrysler Concorde had?

175 complaints have been filed with NHTSA, the first on January 8, 1996 and the latest on July 27, 2015. Of these, 8 describe a crash and 3 a fire, and together they report 13 injuries and 1 death.

Is the 1996 Chrysler Concorde a reliable vehicle?

Its Safety Index is 49 out of 100 (grade C: about as many problems as a typical Chrysler Concorde year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Chrysler Concorde years have the most complaints?
What should I do if my 1996 Chrysler Concorde has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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