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Vehicle safety record

1997 Chrysler Concorde Problems, complaints & recalls

Owners have filed 141 complaints about the 1997 Chrysler Concorde with NHTSA, most often about the engine & cooling (26) and the fuel system (18). Those complaints describe 12 crashes, 6 fires and 14 injuries. It is covered by 2 recalls, the latest in January 2004 for the floor shift. For comparison, the 1996 has 175 and the 1998 has 175.

NHTSA data checked

CAbout as many problems as a typical Concorde year, for its age

#44 most complained-about 1997 vehicle

Complaints
141
Recalls
2
Crashes
12
Fires
6
Injuries
14
Deaths
0

Most common 1997 Chrysler Concorde problems

Share of all 141 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

1997 Chrysler Concorde recalls 2

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Power train: floor shift

04V0210002,315,768 vehicles affected

The problem
On certain passenger vehicles, the floor shifter ignition-park interlock may fail and allow the shifter to be moved out of the park position with the key removed. An inoperative interlock may also allow the key to be removed when the shifter has not been placed in the park position.
The risk
Either circumstance may result in the vehicle rolling away without warning.
The fix
Dealers will install a new load-limiting push rod into the floor shifter lever of the affected vehicles. Owner notification began on june 14, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.

Fuel system: fuel injection system

98V184000722,600 vehicles affected

The problem
Vehicle description: passenger vehicles built with 3.5L engines. The fuel injection delivery system can leak fuel from some of the sealing o-rings or from hair line cracks in the thermoset fuel injection rail.
The risk
Fuel leakage in the presence of an ignition source can result in a fire.
The fix
Dealers will replace the fuel rail o-rings and reinforce the outlet (passenger) side fuel rail. Vehicles showing fuel leakage on the outlet fuel rail must have the outlet rail replaced which includes changing the upper and lower injector o-rings. However, if a vehicle is leaking fuel from the o-rings or from a cracked fuel line, the vehicle should be taken into a dealer to have this repaired as soon as possible.

What owners say

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141 complaints about the 1997 Chrysler Concorde

Newest first, as filed with NHTSA by owners. Page 1 of 6.

Seats & seat belts

Tl* the contact owns a 1997 chrysler concorde. The contact stated that the seat belt failed to retract. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 100,000 and the current mileage was 125,000. .... Updated 10-17-13 *bf updated 10/24/14*cn

Filed Incident Seat beltsNHTSA 10536567
Fuel system

Tl* the contact owns a 1997 chrysler concorde. The contact stated the vehicle was included in the recall under nhtsa campaign id number: 98v184000 (fuel system, gasoline:fuel injection system) and the vehicle was repaired. Eight years after the vehicle was repaired she noticed fuel leaking from the vehicle while it was parked. The contact stated fuel would also leak while driving. The vehicle was taken an independent mechanic who stated the fuel injector system was leaking and the o-ring needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 100,000.

Filed Incident Fuel system, gasolineNHTSA 10410014
Engine & cooling2 injuries

Tl* the contact owns a 1997 chrysler concord. The contact stated while driving at a speeds of 45 mph, engine coolant, water and steam poured from under the dashboard and into the interior cabin of the vehicle without warning. Both the driver and passenger suffered first degree burns to both feet. This was the first occurrence of the failure. The vehicle was towed to the dealer for a diagnosis of the failure. The contact had not yet received the results. The current and failure mileages were 48,000. Updated 05/19/10. *Lj

Filed Incident Engine and engine coolingNHTSA 10325804
AirbagsCrash1 injury

My vehicle, driven by my step son, crossed the median, spun around and slammed backwards into a power pole. He hit with enough force to push the rear bumper and the trunk in almost 3 feet and yet the air bag didn't deploy. The sudden stop broke the front seat loose from the floor and ripped his glasses off his head and flung them into the back window. Fortunately he had his seat belt on, or the recoil would have sent him the forward momentum from the recoil would have sent him through the front window. Still the air bag did not deploy. The accident is still under investigation and it is unclear whether he was unconscious for a brief period of time from the accident.

Filed Incident Air bagsNHTSA 10292195
Suspension

I have a 1997 jeep grand cherokee. It has the "wobble of death", so called due to its violent shaking of the front end. I have searched it online and found many cases of the same. I am aware that the vehicle is over 10 years old, but the manufacture has been well aware of the problem. The "wob" has affected vehicles as old as 1994. I am not sure if there is anything that can be done but I feel like I need to try. *Tr

Filed Incident SuspensionNHTSA 10279661
Electrical system

Tl*the contact owns a 1997 chrysler concorde. The contact stated that he can remove the key from the ignition without placing the vehicle into park. The dealer stated that the issue was repaired in 2004, but has recently recurred. The contact will check with the manufacturer for assistance. The failure mileage was 96,000.

Filed Incident Electrical systemNHTSA 10278523
SteeringEquipment & accessories

Bad cradle bushings grinding noise when driving,turning,and breaking loud bang when overdrive is initiated and very bad alignment front driver tire started smoking and the brake rotor was hot enough to burn flat spots on my finger tips. *Tr

Filed Incident Steering · EquipmentNHTSA 10262095
SteeringBody, doors & structure

I have experienced alot of play in the steering of my chrysler concorde 1997. After inspection it was found that the front cradle bushings where worn away. I have owned this car for 2 years. I looked at a web site concerning this and other problems with this and other chrsler models. And is concerned about the issues related to severe and catastrophic failures with these vehicles. *Tr

Filed Incident Steering · StructureNHTSA 10259198
Steering

I have a 1997 chrysler concord. I had a severe clunking noise in front end. After several trips to the garage and almost $1000 later I had replaced both inner tie rod ends, all 4 cradle bushings as well as both swaybars in front end. Not to mention front end alignments after each repair. Then my left tie rod had to be replaced again within a bout a month. The problem was eventually fixed and noise stopped until now. Six months later I'm experiencing the same noises and a lose tie rod again. I have seen all the...

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complaints about chrysler and note that they don't include the 1997 model as having these problems but I do with my 97 concord. I have 2 children that ride in my vehicle and this is really unsafe. If the tierods break or come lose you can't steer the car. This problem really needs to be addressed by chrysler and fixed. *Tr

Filed Incident SteeringNHTSA 10250897
Steering

Complete steering failure on 199 chrysler concorde. *Tr

Filed Incident SteeringNHTSA 10249349
Engine & cooling

Own 1997 chrysler condorde. Ac/evaporator odor. Technical service bulletin states going on since 1992 with chrysler cars. Causing airborne pollutants mixed with bacteria and fungi growth. I have asthma, this is a health issue. Chrysler regrets that they have nothing to do with this since wart. Up . Issue is this is going on since 1992 why was this not addressed for safety of respiratory consumers. Health hazard to all who have immune problems. This would not happen in wart time period. This takes time to form..End...

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results microbial growth on evaporator core during normal operation, condensation forms in and around ac evaporator. When airborne pollutants mix with condensation, bacteria and fungi growth begins and odor results. This is the responsibility of chrysler to fix and make consumer safe and not endangering their health. Why was this issue not addressed in 1992 on with all the reports showing this problem. Chrysler..Cirrus,concorde, new yorker, imperial, labaron coupe,town and country sebring voyager ...Something is wrong with this picture. Who failed to pick up on this and why should I have to pay to fix something that has been going on since 1992 .Just purchased a 300c spending $4,0000.00. Now I won't know if this car will have the same problem in future and endanger my life as I have asthma and this is a respiratory problem. Disappointed consumer worrying about my health with this car. Please help resolve this problem.*Tr

Filed Incident Engine and engine coolingNHTSA 10233859
SuspensionFuel system

Tl*the contact owns a 1997 chrysler. The model was unavailable. The contact discovered nhtsa campaign id number 98v184000 (fuel system, gasoline:fuel injection system). She took the vehicle to the dealer and they claimed to have already performed the recall repair. The contact stated that the failure has not been repaired because the fuel rail is leaking. The dealer stated that the fuel rail needed to be replaced, but will not make the replacement. The current and failure mileages were 112,154. Updated 3/25/08 *cn the dealer stated there was a rubbing noise when turning and vehicle needs right wheel bearings. Updated 03/25/08 *tr

Filed Incident Suspension · Fuel system, gasolineNHTSA 10220420
Seats & seat belts

Tl*the contact owns a 1997 chrysler concorde. While driving approximately 45 mph, the back of the driver's seat collapsed backwards. The failure almost caused her to lose control of the steering. She did not get pulled back along with the seat because she was wearing her seat belt. She found a recall for this failure, but it was for the 1998 models. The manufacturer stated that her vin was not included in the recall. The failure and current mileages were 174,000.

Filed Incident Seat beltsNHTSA 10219395
Body, doors & structure

My car started making a clunking noise, and I checked out the problem and found the engine cradle bushing were junk. The car only had 62000 miles on it. This could of caused a very bad accident if the cradle had broken. The car was lifted off the ground and there was about a 2 iinch gap between the frame and cradle where the bushing are worn out. I current don't drive this car do to this issue.*Cn

Filed Incident StructureNHTSA 10213519
Steering

Steering is very loose. The car a 1997 chrysler lhs wanders from lane to lane and needs constant steering corrections. This is not the first time. We had the same condition fixed about 3 years ago. *Ak

Filed Incident SteeringNHTSA 10190728
Seats & seat beltsCrash1 injury

Dt*: the contact stated while driving 48 mph, the vehicle was hit by another vehicle on the rear passenger side. The seatbelt did not automatically lock, the length of the belt was not controlled by the shoulder belt retractor. The automatic locking retractor did not function as it should be and the passenger in the rear right seat of the vehicle sustained serious injuries. There were no warning signals prior to the incident. The vehicle was taken to an auto repair shop.

Filed Incident Seat beltsNHTSA 10172001
Engine & cooling

Same sad story as the others on your website. I had a 1997 chrysler concorde. On new year's day 2005 I was driving to my daughter's when, without warning, the engine began to make a knocking noise. Suddenly, it died. I had towed into my dealer, clifford chrysler of buffalo grove. They said the engine had seized up due to sludge. Since the car was just out of warranty insisted they talk to chrysler. Chrysler said the problem was caused by inadequate oil changes even when I sent them a record of my oil changes, they refused to help with the cost of replacing the engine. *Nm

Filed Incident Engine and engine coolingNHTSA 10164599
Engine & coolingElectrical systemEquipment & accessories

Auto-theft mechanism kicked in when not needed, radiator and air/conditioner went out before 70,000 miles and now the head gasket needs replacing...At 67,000 miles. *Jb

Filed Incident Engine and engine cooling · Electrical system · EquipmentNHTSA 10159411
Engine & cooling

On christmas day driving with my son to my mothers home about one hour away, I exited the freeway and stopped at the signal. When the signal turned green, I pushed the gas, the car did not respond. I checked to verify that the car was in drive. Put the car in park, and attempted to restart the engine. The engine did not respond. The vehicle was pushed to a park and ride, then towed to the dealership. The dealership reports that the engine seized, and is destroyed beyond repair of the value of the vehicle. There was...

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zero warning. The vehicle did not lose any fluid. There were not any warning lights registering inside the vehicle. The make is a chrysler concorde. It is a 1997, with 97,000 miles. Up until that moment the vehicle was ideal. Then within ten feet it is destroyed beyond repair, without any type of warning. *Jb

Filed Incident Engine and engine coolingNHTSA 10146574
Body, doors & structure

When I would place the automatic transmission in reverse on my 1997 chrysler concorde the gas pedal would stick and accelerate at a rapid rate. The only way that I could stop the acceleration was by placing both on the brake and turning the key off. Dave dennis chrysler dealer in dayton, oh., Verified this. They found that the cradle bushings were bad which caused the motor to move and hit the throttle which caused the motor to rev. Up in gear. They replaced the cradle bushings and I have had no trouble since. I...

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consider this to be a safety issue. The mechanic at the chrysler dealer stated that worn cradle bushings were a common problem with k frames used on chryslers. I can't be the only person who has experienced this problem due to cradle bushings wear. *Nm

Filed Incident StructureNHTSA 10144614
SuspensionTransmission & drivetrainBody, doors & structure

The consumer noticed that car seemed to be pulling to the left/right. The consumer heard something pop and rattle and then parts started falling from the vehicle on to the highway. The consumer purchased more parts and they failed. The consumer took the vehicle to mechanic who determined the transmission fluid line was leaking . Another mechanic stated that the front end was coming part and was loose. The frame was loose and nothing was holding it together. After replacing all the parts, the consumer received a...

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recall notice. Took it to dealer and they told her that they fixed the problem. But, didn't tell her what the problem was, but now problem is worse. Car was jumping like it didn't shift into gear. Transmission feels like it's slipping. Contact called nhtsa last week and talked to a lady and was told to replace the power steering fluid line. Bought piece of line and was told to buy a vacuum pipe.

Filed Incident Suspension · Power train · StructureNHTSA 10118812
Engine & cooling

Dt: the consumer indicated that the timing chain broke without warning. This has happened three times and each time the consumer had to have the vehicle towed to the dealer to be repaired. The manufacturer said there is no recall on this. The consumer said that the engine always gets real hot and stalls. She forced to pull off the road in a dangerous places. *Nm

Filed Incident Engine and engine coolingNHTSA 10128432
Airbags

Passenger side airbag cover has delaminated from metal portion. Appears to be unsafe passenger condition.

Filed Incident Air bagsNHTSA 10127751
Transmission & drivetrain1 injury

The transmission seized while going 35 mph and if I didn't have on my seat belt, I would have been thrown through the windshield. It was if someone threw my car into park while going 35 mph.

Filed Incident Power trainNHTSA 10120553
Engine & cooling

The engine failed while driving, the temp indicator went from cold to hot.

Filed Incident Engine and engine coolingNHTSA 10118820

Chrysler Concorde: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
2001114410Engine & coolingB
20003158155Engine & coolingD
19993335252Engine & coolingD
1998175391Engine & coolingC
19971412126Engine & coolingC
1996175283SteeringC
19952323215Transmission & drivetrainD
19943554207Transmission & drivetrainD
199330841716Fuel systemD
All Concorde years

1997 Chrysler Concorde vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 1997 Chrysler Concorde

Does the 1997 Chrysler Concorde have any recalls?

Yes - NHTSA lists 2 recalls for the 1997 Chrysler Concorde: floor shift (January 2004); fuel injection system (August 1998). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 1997 Chrysler Concorde?

By the complaints owners filed with NHTSA, the most common problem areas are the engine & cooling (26), fuel system (18), steering (18).

How many complaints has the 1997 Chrysler Concorde had?

141 complaints have been filed with NHTSA, the first on February 12, 1997 and the latest on August 21, 2013. Of these, 12 describe a crash and 6 a fire, and together they report 14 injuries and 0 deaths.

Is the 1997 Chrysler Concorde a reliable vehicle?

Its Safety Index is 53 out of 100 (grade C: about as many problems as a typical Chrysler Concorde year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Chrysler Concorde years have the most complaints?
What should I do if my 1997 Chrysler Concorde has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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