The problem
On certain passenger vehicles, the floor shifter ignition-park interlock may fail and allow the shifter to be moved out of the park position with the key removed. An inoperative interlock may also allow the key to be removed when the shifter has not been placed in the park position.
The risk
Either circumstance may result in the vehicle rolling away without warning.
The fix
Dealers will install a new load-limiting push rod into the floor shifter lever of the affected vehicles. Owner notification began on june 14, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.
Contacts
Daimlerchrysler recall no. C45. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chrysler, Dodge, Eagle dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V021000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.