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Vehicle safety record

2023 Chrysler Pacifica Problems, complaints & recalls

Owners have filed 156 complaints about the 2023 Chrysler Pacifica with NHTSA, most often about the engine & cooling (47) and the electrical system (43). Those complaints describe 3 crashes and 1 injury. It is covered by 14 recalls, the latest in June 2026 for the frontal. For comparison, the 2022 has 222 and the 2024 has 49.

NHTSA data checked

CAbout as many problems as a typical Pacifica year, for its age

#24 most complained-about 2023 vehicle

Complaints
156
Recalls
14
Crashes
3
Fires
0
Injuries
1
Deaths
0

Most common 2023 Chrysler Pacifica problems

Share of all 156 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2023 Chrysler Pacifica recalls 14

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Air bags: frontal

26V358000141 vehicles affected

The problem
Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.
The risk
The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.
The fix
Dealers will replace the spring, free of charge. Owner notification letters were mailed July 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359.

Back over prevention: camera

26V32700016 vehicles affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The fix
Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

Equipment adaptive / mobility: critical fasteners

26V296000476 vehicles affected

The problem
Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
The fix
Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.

Air bags: curtain

26V189000293,264 vehicles affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
The risk
Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.
The fix
Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 2, 2026. This recall expands and replaces previous NHTSA recall numbers 25V302 and 25V573. Vehicles previously repaired under a prior recall will need to have the new remedy completed.

Equipment adaptive / mobility: safety defect

25V8770001,019 vehicles affected

The problem
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
The fix
Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

Equipment adaptive / mobility: safety defect

25V87600086 vehicles affected

The problem
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
The fix
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Back over prevention: camera

25V388000140 vehicles affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica and Voyager vehicles. Due to a manufacturing error, the rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The fix
Dealers will inspect and replace the rearview camera, as necessary free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 34C.

Air bags: curtain

25V302000250,651 vehicles affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
The risk
An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
The fix
Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.

Air bags: curtain

24V79300026 vehicles affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
The risk
An air bag that does not deploy during a crash increases the risk of injury.
The fix
Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.

Back over prevention: camera

24V4360001,033,433 vehicles affected

Over-the-air fix
The problem
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
The fix
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

Air bags: driver clockspring / spiral cassette

24V19900038,164 vehicles affected

The problem
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
An air bag that does not deploy in a crash can increase the risk of injury.
The fix
Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Electrical system: 12v / 24v / 48v battery

23V75300032 vehicles affected

Park outside
The problem
Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica plug-in hybrid electric vehicles. An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.
The risk
A fire while parked or driving can increase the risk of injury.
The fix
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will correct the isolator to fit the anti-rotation stud, free of charge. Owner notification letters were mailed November 28, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is B0A.

Fuel system: hoses, lines / piping, and fittings

23V500000967 vehicles affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2023 Pacifica Plug-In Hybrid Electric vehicles. The fuel line may be deformed, causing a fuel leak.
The risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
The fix
Dealers will inspect and replace the fuel line as necessary, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77A.

Electrical system: connectors / plugs / receptacles

23V01000067,117 vehicles affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
The risk
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
The fix
Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

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156 complaints about the 2023 Chrysler Pacifica

Newest first, as filed with NHTSA by owners. Page 1 of 7.

Body, doors & structure

I was driving down the highway at 65 mph in heavy 5pm traffic with my boyfriend in the passenger seat, and suddenly, the driver-side sun visor fell off and hit me in the face. I almost lost control of the car. It was hanging there the rest of the drive. I couldn't pull over or anything because of the traffic and no safe place to stop. I had to drive with one hand and hold the visor out of the way with the other hand while trying to also shield my eyes from the extreme sun of that time of day. There is a Chrysler...

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technician bulletin for the Pacifica about the left-side sun visor appearing loose, yet they haven't bothered to issue a recall, and they won't even fix it for free. They want $544.54! I have extreme sun sensitivity, and they won't do anything about the visor. The repair shop at the dealership didn't even give me a price on replacing the visor for 3 days. Instead, they tried to get me to do a bunch of other repairs when I had already had a full diagnostic elsewhere a few weeks before and they did a recall repair without even asking my permission, and I had not signed anything. It took about two hours, but I was finally able to disconnect the visor myself so that it would not continue to dangle in my face when I drove the car. They refused to give me the part number I needed to repair the visor myself.

Filed Incident StructureNHTSA 11773894
Electrical systemAirbags

2023 Chrysler Pacifica, approximately 39,000 miles. Multiple safety-related electrical and restraint-system issues remain unresolved. Open recall 06D (NHTSA 26V189, side curtain airbags) has not been completed. The vehicle was at the dealership from September 17 to October 10, 2026. No confirmed part order for the recall was placed during that time. The recall was only discussed after I raised it. Dealer stated the parts are on back order. The recall addresses curtain airbags that may not retain sufficient pressure...

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during deployment, increasing the risk of partial or complete ejection and injury in certain crashes. The Service Airbag light remained illuminated. The vehicle was released twice (September 23 and October 10) with the light still on. An illuminated airbag light indicates the supplemental restraint system may not function as designed in a crash. The vehicle also developed a no-shut-off condition in which it would remain running after the ignition was turned off. This occurred on September 26 (video available) after a dealer replaced the CAN bus connector on September 23. A vehicle that will not shut off creates a risk of unattended operation, carbon monoxide exposure, and fire. The vehicle was sent home twice with the airbag light on, the open 06D recall unaddressed, and the no-shut-off fault recurring. Video of the September 26 no-shut-off is available.

Filed Incident Electrical system · Air bagsNHTSA 11770379
Transmission & drivetrainAcceleration & cruise control

While driving on a highway during rush-hour traffic, my car had an alert that said " stop safely vehicle will shut off soon" I quickly pulled over on the side of the highway and my vehicle completely stopped working within a minute. This all happened in about 30 seconds. I would step on the gas and it wouldn't go even though the car was still on and in drive. It was extremely scary to lose driving speed while driving so fast on the highway out of nowhere. I feel very lucky that my children were not in the car...

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considering it's a minivan and that I was able to get over to the side of the road. I am worried that if this happens to somebody else they might not be as lucky it was extremely scary. It was during rush-hour traffic with semi trucks on the highway. I did not feel safe in my car with the speeds and size of the cars flying by me so I got out of my car and stood on the other side of the guard rail.

Filed Incident Power train · Vehicle speed controlNHTSA 11768737
Electrical system

Rear trunk gets disabled after 10 minutes and will not open/close by remote or electrical rear switch causing a child or van camping issue. It has to forced physically by pulling it down and can't be done by short people. While van camping and adult or child cant open the trunk

Filed Incident Electrical system · Unknown or otherNHTSA 11768185
Driver assistance

Car shows no warnings when vehicle in front slows very quickly. All selections to enable this function have been made. It is available for inspection provided it is local to central Florida. In my previous vehicle, a 2021 Jeep Grand Cherokee, I relied on and received Forward Collision Warnings which prevented my crashing into another car no less than 4 times. Though this car has been ADAS scanned (3 times) with appropriate scanners, no codes are detected. It has been "calibrated" by a body shop recommended by...

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the dealer where I was assured it was "working." It is not. I've taken it to an iCar certified ADAS cal facility and was told it all checks out, there's nothing they can do for me. Meanwhile, I do not have Forward Collision Warnings. As I have to have wheelchair accessibility, I'm stuck with this vehicle.

Filed Incident Forward collision avoidanceNHTSA 11762247
Transmission & drivetrain

All relevant recalls on the vehicle have been previously performed. On 8/25/2026, after starting the vehicle it displayed a warning message to "Stop Safely - Vehicle Will Shut Off Soon." That message was able to be cleared after four cycles of turning the engine off and re-starting. After driving the vehicle for approximately 5 miles, while the car was in motion, the message returned to "Stop Safely - Vehicle Will Shut Off Soon." The van was pulled over and turned off and cycled back on in an attempt to clear...

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the warning as it was less than 2 miles to go until home. The message cleared and was able to be driven the rest of the way home. It currently has a yellow, illuminated powertrain malfunction light. Plan is to have the vehicle towed to Chrysler for diagnosis and repair.

Filed Incident Power trainNHTSA 11759567
BrakesTransmission & drivetrain1 injury

The contact owns a 2023 Chrysler Pacifica. The contact stated that after parking the vehicle on a slight incline and exiting the vehicle, the vehicle started rolling backwards while the driver's side door was still open. The contact attempted to activate the parking brake; however, the parking brake failed to function. The contact attempted to press the START/STOP button to turn off the vehicle but was knocked down by the door and was ran over by the front driver's side wheel. The contact sustained several...

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fractured ribs, punctured lungs, internal bleeding, bruises to the right shoulder, a wound to the right ankle, and carpal tunnel to both wrists, and cervical disk displacement. Medical attention was provided for the injuries. There was no warning light illuminated prior to the failure. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the Auto Park feature was inoperable and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 80,000.

Filed Incident Parking brake · Power trainNHTSA 11758632
Other & unknown

While driving at highway speeds, my 2023 Chrysler Pacifica Hybrid suddenly lost all propulsion power. A turtle icon appeared on the dashboard cluster, and the vehicle stalled, creating a severe safety hazard on an active highway. Chrysler Care previously stated my VIN is not included in the 03A recall (NHTSA Campaign 23V010000) for internal transmission short-circuits. However, my vehicle has experienced the exact software limp-mode shutdown and mechanical failure described in that campaign. The manufacturer must...

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expand this recall to cover later 2023 production batches before a fatal accident occurs. My husband and 4 children were stranded in the left lane with no time to move over on a major Chicago highway. The car was towed to a Chrysler mechanical service team. They are claiming that the code is not active and they need it to be active in order to diagnose anything. While driving in the left lane warning that read, " stop safely. Vehicle will shut off soon" a red turtle and a large red triangle with a "!" In the middle. The car was unable to drive leaving them stranded and very scared.

Filed Incident Unknown or otherNHTSA 11758354
Transmission & drivetrainFuel system

The vehicle experienced a sudden, catastrophic loss of motive power while driving in active traffic due to a severe hybrid powertrain malfunction. Immediately prior to the failure, the dashboard displayed a critical warning message: "Stop Safely - Vehicle will shut off soon." The vehicle then lost all propulsion, leaving it completely disabled and forcing an emergency maneuver to the shoulder. This dangerous stalling event occurred twice. The safety of my family was put at extreme risk as we were trapped in a dead...

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vehicle in active traffic lanes, creating a severe rear-end collision hazard. The malfunctioning system involves the hybrid propulsion system, specifically the Hybrid Control Module (HCPM) or internal transaxle wiring. This issue began immediately after a dealership performed the mandatory 44D Emissions Recall software flash repair. The vehicle is currently with Dealership for more than a week for diagnosis. The problem has not yet been permanently repaired by the manufacturer, but diagnostic trouble codes should be stored in the vehicle's computer modules.

Filed Incident Power train · Fuel / propulsion systemNHTSA 11755509
Driver assistance

The back up camera complete blacks out eliminating visibility at the rear of the car.

Filed Incident Back over preventionNHTSA 11754774
Transmission & drivetrainElectrical systemFuel system

The vehicle has experienced three separate incidents involving a sudden, unexpected loss of motive power at speed accompanied by a warning message ("Please pull off the road safely, vehicle will shut off soon") and a turtle icon ("Red Turtle of Death") on the instrument cluster. Two of these incidents occurred on major highways at speeds exceeding 60 mph. Incident History: February 2026 (Heavy Melting Snow, Boston, MA): Vehicle experienced complete loss of propulsion while driving on a city street. Dealership...

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(McGovern Chrysler Dodge Jeep Ram) held the vehicle for nearly a month under Diagnostic Trouble Code P167B ("Controlled System Shutdown"). Replaced occupant restraint module, which did not resolve the issue. Vehicle eventually resumed operating on its own. Recent Incident (Heavy Rain spray, Highway >60 MPH): Sudden loss of motive power on high-speed road. Instrument panel displayed turtle icon and forced an emergency pull-off. After cycling ignition, drive capability returned. OBD-II scanner returned code P0000 (generic placeholder concealing proprietary Chrysler hybrid/BPCM/PIM isolation fault codes). Two Days Later (Dry Conditions, Highway >60 MPH): Third sudden loss of motive power at 60+ mph, forcing an immediate pull-off into traffic shoulder. Check engine light remained on with code P0000. Safety Risk & Technical Context: Unexpected loss of motive power at highway speeds creates a critical safety hazard for vehicle occupants and surrounding traffic. These symptoms closely align with high-voltage isolation faults and internal short-circuiting documented in NHTSA Recall 23V-010 / PE22-008 (eFlite transmission internal connector wiring harness short). The vehicle presents a recurring hazard where moisture or intermittent electrical shorts trigger a high-voltage system shutoff, leaving the driver with limited or no propulsion without warning.

Filed Incident Power train · Electrical system · Fuel / propulsion systemNHTSA 11754273
Seats & seat belts

Center row seat back unexpectedly fell back and seat would slide back and forth. It is dangerous because the seatbelt is attached to the seat. I have a 2018 Ford Expedition expedition and you have a recall on the chrome trim on the center console. I think the seat problem is a lot more serious than that. If you search the Internet, there are a lot of people that have the same problem. Don't understand why Chrysler doesn't have a recall on it.

Filed Incident SeatsNHTSA 11754117
Electrical systemEngine & cooling

This is what I wrote to Stellantis. Dear Stellantis Customer Care, My vehicle has now stalled five separate times while I was making a left turn through an intersection. When this happens, the engine shuts off unexpectedly, the vehicle shifts into park and I must attempt to restart it while sitting in the roadway. During the most recent incident, the vehicle would not restart on the first attempt and required a second attempt before it would run again. This creates an extremely dangerous situation. Losing...

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power in the middle of a left turn places me, my passengers and other motorist at risk of a serious accident. The vehicle has approximately 43,000 miles and has been taken to my Chrysler dealership for diagnosis. Unfortunately, I have repeatedly been told that they cannot duplicate the problem and therefore cannot repair it. Despite those visits, the dangerous condition continues to occur. I am requesting that Stellantis immediately: • Open a formal case regarding the safety issue. • Assign a regional field engineer, or star technical specialist to inspect and diagnose my vehicle. • Work directly with my dealership to determine the cause of this intermittent stalling condition. • Advise me whether the vehicle is safe to drive while this issue remains unresolved. I have been a responsible owner and have sought assistance through the dealership, but I cannot continue driving a vehicle that unexpectedly shuts off in the middle of an intersection. I am asking Stellantis to take this matter seriously, and provide a timely resolution before someone is seriously injured. Please contact me as soon as possible regarding the next steps. I would appreciate receiving a case number and the name of the representative assigned to assist with this matter. I intend to file a safety complaint with NHTSA regarding this matter. Thank you for your prompt attention to this urgent safety concern.

Filed Incident Electrical system · EngineNHTSA 11754028
Steering

Steering binds when turning right exiting to a highway off ramp

Filed Incident SteeringNHTSA 11752815
Driver assistance

The contact owns a 2023 Chrysler Pacifica. The contact stated that upon putting the transmission into reverse in order to back up the vehicle, the center console display for the reverse back up camera will not function and a black screen was displayed, no warning lights were illuminated. The vehicle was taken to a local dealer where it was inspected however the vehicle was not diagnosed as the VIN was not included in a recall. The vehicle was not repaired. The manufacture was not notified of failure. The failure mileage was 55,000.

Filed Incident Back over preventionNHTSA 11752732
Steering

When negotiating a curve the steering will lock to the right and must be manually adjusted by turning the wheel. A firm grip must be kept on the wheel so as not to over compensate for this issue. This has been happening for several months.

Filed Incident SteeringNHTSA 11751962
Transmission & drivetrain

The contact owns a 2023 Chrysler Pacifica. The contact stated that while driving approximately 70 MPH, the vehicle went into LIMP Mode, shuddered, and then stalled. The message to "Stop - Pull Over Safely" was displayed on the instrument panel. The failure had occurred on several occasions. The contact researched and became aware of an unknown recall; however, the VIN was not under recall. The vehicle was taken to a dealer where it was diagnosed and determined that there was an intermittent drive motor position...

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sensor failure inside the transmission, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

Filed Incident Power trainNHTSA 11751925
Engine & cooling

I have been experiencing random engine shutdowns since April 6, 2026. I've taken it to be serviced for this on four occasions since this time and it has not been appropriately fixed. There is a warning light that flashed before it happens that says "your car is about to shutdown, please pull over" but it does not allow ample time to pull over safely before randomly shutting down. The dealership replaced the PCM in may 2026 but I had the car back less than 24 hours and it happened again. The car has shutdown a total of 5 times since April 6, 2026.

Filed Incident EngineNHTSA 11751566
Airbags

The contact owns a 2023 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 26V189000 (Air Bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and stated that parts are limited and that there were 20 other vehicles awaiting parts availability. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Filed Incident Air bagsNHTSA 11751486
Transmission & drivetrain

Returning from [[redacted]] to [[redacted]] area Wed. [redacted], traveling at ~75 mph on [[redacted]], I experienced a loss of power on a mild incline and an associated "Stop Safely - Vehicle Will Shut Off Soon" instrument cluster message. I had to move hazardously in traffic while coasting to a stop on the right shoulder. This occurred with ~24,810 total miles on the vehicle since I purchased it new. I turned off the vehicle, waited a few minutes and then restarted it. I continued the drive with the vehicle...

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acting normally until it happened again at 24,897 odometer miles, same message with same behavior. Traveling ~75 mph, I again had to move hazardously in traffic to coast to the right shoulder. Except now I notice the Malfunction Indicator Lamp (MIL) is illuminated. I again turned the vehicle off, waited a few minutes and then restarted it. I was able to drive normally to the Chrysler dealership (Autonation in Katy Tx) where I spoke to a Service representative. He recorded my VIN and took some notes as I explained what happened, but would not plug in a code reader as I requested. Instead he said I would need to leave the vehicle there for at least 24 hours or bring it back later. Since I was still ~55 miles from home, had my wife and cargo still in the vehicle and wanted to know what malfunction code(s) were present, we elected to drive the vehicle home. On the way home, I stopped at both an Advance Auto and an Autozone where both read the only code present as P0A43, see attachment. I also noted that the Emission Ready status was showing "NO". I then drove the vehicle less than a mile to our home where it has remained in my driveway. Mileage is now 24972 on the odometer. I plugged in and charged the vehicle to 100% high voltage battery state. Two days later on [redacted], I started the vehicle and the MIL is no longer illuminated, still at 24972 odometer. The dealer promised me that the code would remain and could be read later, but it did not and nobody erased it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Power trainNHTSA 11749572
Body, doors & structure

The driver's side sun visor broke off and was hanging by the electrical wires in front of my face while I was driving. It hampered my ability to see the road ahead. The dealer observed the situation and ordered a new sun visor which I had to pay for. The part has been on back order for several months now. In the meantime, I have to drive without a sun visor. The initial occurrence was hazardous since I was not able to see where I was going for the first few seconds.

Filed Incident StructureNHTSA 11747793
Airbags

My Chrysler Pacifica is currently held at Glenn Chevrolet in Eminence, KY, for a mandatory side-curtain airbag safety recall. The repair will take at least 4 days or more, and the dealer has zero loaner vehicles. Chrysler corporate refuses to authorize a rental vehicle that safely and legally fits my family of six, capping reimbursement at $50/day. This amount only covers a 5-passenger economy car. Chrysler is creating an unreasonable barrier to a safety recall remedy by forcing me to choose between driving a...

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defective, dangerous vehicle or illegally driving a rental car without enough seatbelts for my children. Frontline call center staff have repeatedly disconnected my calls when I have tried to resolve this size restriction.

Filed Incident Air bagsNHTSA 11745970
Airbags

The contact owns a 2023 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 26V189000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Filed Incident Air bagsNHTSA 11745905
Transmission & drivetrainElectrical systemEngine & cooling

On June 14, 2026, one day after purchase, while driving through the Mojave Desert on I-15 in temperatures exceeding 100 degrees Fahrenheit, the check engine light illuminated and remained on through Southern California. The vehicle required a jump start after being parked in a covered multi-level parking structure for 5 days in Long Beach California after which the check engine light cleared. On June 19, 2026, six days after purchase, during the return trip the high voltage hybrid traction battery failed completely...

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without warning in active Las Vegas highway traffic. The vehicle lost all motive power and coasted to the roadside. Three minor passengers were aboard, the youngest age 13. The occupants were stranded in temperatures exceeding 100 degrees for approximately two hours awaiting a tow truck. The vehicle was towed to an authorized Chrysler dealership where the high voltage traction battery was confirmed failed and replaced under warranty. A valley pan oil leak was also discovered and hybrid software update were also performed. An outstanding curtain airbag safety recall had never been remedied prior to the breakdown. The towing company reported they had been towing multiple Pacifica hybrids with similar failures during the same Las Vegas heat wave, suggesting a systemic issue with the high voltage battery thermal management system in extreme heat. The vehicle had been purchased six days prior with fewer than 1,000 miles of ownership at time of failure.

Filed Incident Power train · Electrical system · EngineNHTSA 11745819
Electrical system

The car keeps stating service shifter and jumps a gear. The time on the dashboard goes up an hour every time this occurs. The car was placed in park and the emergency park brake was applied and then popped into drive. This has occurred multiple times with the latest occurrence on today.

Filed Incident Electrical systemNHTSA 11745018

Chrysler Pacifica: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20271100Electrical systemA
202611511Electrical systemB
202531930AirbagsB
2024491130Electrical systemB
20231561430Engine & coolingC
20222221082Transmission & drivetrainD
20213817121Electrical systemD
2020176573Electrical systemB
20193647113Electrical systemC
All Pacifica years

2023 Chrysler Pacifica vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2023 Chrysler Pacifica

Does the 2023 Chrysler Pacifica have any recalls?

Yes - NHTSA lists 14 recalls for the 2023 Chrysler Pacifica: frontal (June 2026); camera (May 2026); critical fasteners (May 2026); curtain (March 2026) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2023 Chrysler Pacifica?

By the complaints owners filed with NHTSA, the most common problem areas are the engine & cooling (47), electrical system (43), transmission & drivetrain (42).

How many complaints has the 2023 Chrysler Pacifica had?

156 complaints have been filed with NHTSA, the first on February 1, 2023 and the latest on October 27, 2026. Of these, 3 describe a crash and 0 a fire, and together they report 1 injury and 0 deaths.

Is the 2023 Chrysler Pacifica a reliable vehicle?

Its Safety Index is 47 out of 100 (grade C: about as many problems as a typical Chrysler Pacifica year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Chrysler Pacifica years have the most complaints?

2017 (1,547), 2005 (1,244), 2018 (901). See every Chrysler Pacifica year compared.

What should I do if my 2023 Chrysler Pacifica has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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