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2003-2027 · 18 model years

Chrysler Pacifica Problems by year

Owners have filed 7,191 complaints about the Chrysler Pacifica across 18 model years, and it has 43 recalls. The 2017 has the most complaints once its age is allowed for (1,547), while 2003, 2016, 2027 have far fewer than a typical year. The most reported problem area is the engine & cooling, followed by the electrical system.

Most complaints for its age20171,547 complaints · 11 recallsSee the 2017
Complaints
7,191
Recalls
43
Crashes
210
Fires
102
Injuries
181
Deaths
13

Pacifica complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
20271100Electrical systemA
202611511Electrical systemB
202531930AirbagsB
2024491130Electrical systemB
20231561430Engine & coolingC
20222221082Transmission & drivetrainD
20213817121Electrical systemD
2020176573Electrical systemB
20193647113Electrical systemC
2018901122814Engine & coolingF
20171,547114611Engine & coolingF
20162000Driver assistanceA
2008103024Engine & coolingA
20073800913Engine & coolingC
20067261207Engine & coolingD
20051,24422513Engine & coolingF
200489623230Body, doors & structureF
20031000-A

Most common Pacifica problems

Chrysler Pacifica recalls 43

Equipment adaptive / mobility: safety defect

25V8770001,019 vehicles affected

Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being...

Equipment adaptive / mobility: safety defect

25V87600086 vehicles affected

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with...

Latest Pacifica complaints

2018 Chrysler PacificaSteering

We've been having problems with steering for over 18months. When you are turning, and your hands are around 11:00 or 1-2:00 and there's a slight curve, and the entire car shudders until you ease back in a different direction. One dealership said it was "not a big deal"; one wants $5000 to replace the steering column.

Filed Incident SteeringNHTSA 11777240
2019 Chrysler PacificaTransmission & drivetrainElectrical system

My 2019 Chrysler Pacifica Plug-in Hybrid experienced repeated electrical system failures that rendered the vehicle inoperable. The vehicle would not enter READY mode or shift into gear, displayed a "Service Charging System" warning, and stopped displaying the high-voltage battery's state of charge. The vehicle also reported diagnostic trouble codes U0111 (lost communication with the battery control module) and U0412 (invalid data received from the battery control module). The repeated failures left the vehicle...

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unable to provide propulsion despite the high-voltage battery having sufficient charge. The problem was not resolved simply by replacing the 12V battery. I brought the vehicle to an Chrysler dealership, where technicians performed an HCP/AHCP (Hybrid Control Processor/Auxiliary Hybrid Control Processor) software update associated with a Chrysler Technical Service Bulletin. I was charged $80 for this update because the vehicle was outside its warranty period and the repair was not classified as a recall. I am concerned that a fault involving the hybrid control system and its software can repeatedly disable the vehicle without adequate warning, leaving the driver stranded and unable to operate the vehicle. Because the issue involves critical hybrid control modules and communication with the high-voltage battery managem

Filed Incident Power train · Electrical systemNHTSA 11777110
2018 Chrysler PacificaSteering

The car routinely loses function of power steering upon start up and shifting in reverse. Intermittently, the car will lose power steering when in drive.

Filed Incident SteeringNHTSA 11776991
2017 Chrysler PacificaElectrical systemEngine & cooling

The crank shaft sensor has gone bad. There is a known recall on other vehicles and I believe mine should be included in this. It has rough idling, when driving it is hard to start and the engine light will flash. The acceleration is poor as well. This has caused slow downs randomly on the highway and to pull over when it is unsafe conditions for my family and I. This has been inspected by an mechanic, the oil housing and valve covers were all changed as well as the spark plugs last week. The misfiring and the rough...

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idling as well as the acceleration happened today taking my kids to school. This vehicle should be included on the CDJR XD1 recall. This is also showing in my car overview online, but does not pull up when I called the dealership.

Filed Incident Electrical system · EngineNHTSA 11776952
2020 Chrysler PacificaTransmission & drivetrain

While driving on [redacted] in [[redacted]], the van suddenly said "Stop safely, the vehicle will shut off soon". We were in a dangerous spot on a narrow section of the freeway. I was able to turn the van back on and drive for a couple of miles and then it forced me to pull over again. There was a lot of traffic driving by and swerving toward us so I started the car again and made it to an exit, where we were towed to the dealership. The dealership pulled a code P0A43 and noted a rattling sound from the...

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transmission, and a burnt smell/metal contamination in the transmission fluid. The dealership sent the information to the manufacturer for a warranty replacement of the transmission. The manufacturer denied coverage, claiming that the Salvage title voids the warranty. However, this warranty is a result of recall 03A/23V-010, which should remain to be covered by law, regardless of title status. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Power trainNHTSA 11776834
2018 Chrysler PacificaEngine & cooling

The check engine light came on, and the codes indicated a cylinder 5 misfire. We replaced the spark plugs and coils. Codes went away for a short time, a couple of days. Then it was noticed that the coolant was leaking somewhere. Nothing on the ground. The mechanic confirmed that coolant is in cylinder 5 and that a head gasket is leaking. The cost to replace the head gasket is $6500, plus car rental fees of $450/week. The head gasket is on backorder and was supposed to come in on October 30th. There is no word and when and if it will arrive. This is an obvious issue since there are a shortage of head gaskets available! We have all of the other parts except the head gasket.

Filed Incident EngineNHTSA 11776712

Questions about the Chrysler Pacifica

Which Chrysler Pacifica years have the most problems?

By the number of complaints owners filed with NHTSA: 2017 (1,547), 2005 (1,244), 2018 (901). Allowing for how long each has been on the road, the 2017 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Chrysler Pacifica years have the fewest complaints?

Among model years that have been on the road for at least three years, 2003, 2016, 2008 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other Pacifica years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Chrysler Pacifica problems?

Across every model year, owners report problems with the engine & cooling (2,463), electrical system (1,507), transmission & drivetrain (1,471) most often.

How many recalls does the Chrysler Pacifica have?

NHTSA lists 43 recalls across all Chrysler Pacifica model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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