Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica plug-in hybrid electric vehicles. An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.
Electrical system
Chrysler Pacifica Electrical problems by year
1,507 complaints filed with NHTSA about the Chrysler Pacifica's electrical system. Dead batteries, warning lights, wiring, alternators, infotainment and electronic module failures.
Electrical complaints by model year
Electrical recalls
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler...
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS)...
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500...
Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Latest Pacifica electrical complaints
My 2019 Chrysler Pacifica Plug-in Hybrid experienced repeated electrical system failures that rendered the vehicle inoperable. The vehicle would not enter READY mode or shift into gear, displayed a "Service Charging System" warning, and stopped displaying the high-voltage battery's state of charge. The vehicle also reported diagnostic trouble codes U0111 (lost communication with the battery control module) and U0412 (invalid data received from the battery control module). The repeated failures left the vehicle...
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unable to provide propulsion despite the high-voltage battery having sufficient charge. The problem was not resolved simply by replacing the 12V battery. I brought the vehicle to an Chrysler dealership, where technicians performed an HCP/AHCP (Hybrid Control Processor/Auxiliary Hybrid Control Processor) software update associated with a Chrysler Technical Service Bulletin. I was charged $80 for this update because the vehicle was outside its warranty period and the repair was not classified as a recall. I am concerned that a fault involving the hybrid control system and its software can repeatedly disable the vehicle without adequate warning, leaving the driver stranded and unable to operate the vehicle. Because the issue involves critical hybrid control modules and communication with the high-voltage battery managem
The crank shaft sensor has gone bad. There is a known recall on other vehicles and I believe mine should be included in this. It has rough idling, when driving it is hard to start and the engine light will flash. The acceleration is poor as well. This has caused slow downs randomly on the highway and to pull over when it is unsafe conditions for my family and I. This has been inspected by an mechanic, the oil housing and valve covers were all changed as well as the spark plugs last week. The misfiring and the rough...
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idling as well as the acceleration happened today taking my kids to school. This vehicle should be included on the CDJR XD1 recall. This is also showing in my car overview online, but does not pull up when I called the dealership.
We drive an 2021 Pasifica hybrid crysler van. We got a recall card for the hybrid battery. We took it into the dealership they installed the software, said it passed, then a month later engine light came on. We took it back to the dealership they scanned it and done a soak test and everything else to go with it and the code was POBBE and battery has failed. They opened a star case because Stellantis / Chrysler said our milage was to high at 159000 for the recall to cover it. Star case manger called us to let us...
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know that it falls under the warranty and they ordered a battery should arrive Dec 15 2026 at the earliest. Called the dealership to verify. They said yes its ordered. 2 days later Stellantis called us and said they canceled the order and it will not be covered under the warranty recall because of our van is over the milage for the recall. She told us to take it to another dealership to see what they say. That would be the 3rd time we done that and this is what they keep telling us. Our van is at the dealership off road because its a fire hazard and can not be driven and they will not honor the recall 52d, Id-25-13 for unlimited miles. Were stuck with no recall getting taking care of. The only option we have is to contact our lawyer and he will be handling this moving forward. Hopefully Stellantis and Chrysler will be 100% held accountable for there actions. I really dont understand how some people can sleep at night knowing they put people at such a high risk of dieing from their vehicle catching fire and expecting people to accept that as its ok. Big safety issue!!!
I was driving at highway speeds when the vehicle issued a warning to immediately stop before vehicle shuts down in 2 minutes. This presented a very dangerous situation trying to get off of highway surrounded in traffic quickly, and being stuck on a highway shoulder with trucks passing us at 70mph. An emergency roadside technician checked the engine light code to be POA43. Chrysler will not fix the car however because they state that the code didn't come from their dealership technician.
We took our van in for the 52d recall of the battery being defective and can catch on fire!! for our 2021 crysler pasifica hybrid van for them to update the software for the hybrid battery and to monitor it. Not even a month later we had to take it back to the dealership mechanic because the check engine light came on. They said the hybrid battery is bad and its under the recall 52d. We reached out to Stellantis and went back and forth because they didnt want to honor it. In the mean time we have been out of a...
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primary vehicle. Stellantis has finally agreed to order a new hybrid battery and cover our vehicle under the recall 52 and have the dealership mechanic install it 100% free. That was Monday. We have tried to reach out to our star case person Mariah, which she had a lady named Monica call us and we were not able to speak to her, she left a voice mail saying only on the message the part has been ordered? We reached out to the dealership mechanic and he has been more than helpful by letting us know the battery was ordered which he had to look it up when we called because Stellantis didnt not reach out to Auto Nation about our van being approved for the battery recall 52d replacement. Mariah told us last week that when we get approved for the battery that we would need to call her for them to get us a rental. We have been calling leaving messages and no response. Its now week 3 without a vehicle and we have children that have to go to school and the adults have to go to work. But have to ask other people to give us a ride and somtimes are not able to find a ride. When clearly the recall paper states that a loaner vehicle will be provided 100% and we will be takin care of. Please help with them honoring this recall all the way through until it is completed. This has become an inconvenience for our family of 8, because of their mistakes. Were asking you to look into this matter to help us and other people that are dealing with the same recall 52d on their pasific
Vehicle has had ongoing electrical and transmission issues. Was purchased in 2024 w/6k miles, under warranty. Now on 10th service at 47K miles, including two shifter replacements, a full transmission replacement, and three battery (main and aux) replacements. On the most recent service, team could not diagnose the cause of the battery drain, but noted "battery so overcharged it was on the verge of exploding". It is important to note that this battery was installed as of March of 2026. The vehicle clearly has a...
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parasitic draw or a failing alternator/voltage regulator that is frying the shifter electronics. If this vehicle suffers a thermal event or complete powertrain failure on the highway after I was sent away with an unresolved shifting issue, the paper trail shows a clear failure to repair a pre-existing safety hazard reported under warranty."
Over the past couple of years the auto start-stop system has progressively gotten worse with erratic issues. I've been to the dealership, and have replaced the main and aux batteries multiple times to reset the system and fix the problem. New batteries do not fix the problem. The vehicle's electrical system has turned off the engine and stalled multiple times in the middle of intersections. The vehicle has shut down twice while attempting left turns across lanes of oncoming traffic and three times pulling from a...
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side street onto a major road. This has started to happen everyday and is posing a safety issue for my two young children, family, and other motorists. This electrical issue is a well known problem of this model and multiple calls to the manufacturer and the dealership leaves me in the middle where neither want to provide a path for assistance as the dealership explains my issue as a manufacturer problem. In the past 3 weeks the electrical issue has impacted the vehicles ability to consistently start, sometimes the engine won't turn over and I have to jump the vehicle on an increasing basis. The start-stop system has created further electrical problems where the start-stop dash signal is on constantly, the dashboard lights up sporadically, and today the vehicle would not unlock by using the key fobs and with no physical key I am not able to access the vehicle.
I originally took my car to Reedman toll in 2021 due to frequent issues with the batteries needing to be replaced and the car not starting. At the time I was told it was related to a recall, and they fixed it. However, over the last year I have continued to have various problems with the car. The batteries were replaced numerous times. The check engine light and stop start unavailable light going on randomly. The car also started having electrical issues like the radio would just turn off on its own, or the...
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automatic car doors would not open. The car also started feeling jumpy and shaky upon starting, and when the car is off there is a thumping noise. This thumping noise is still heard when the car has been off and parked for hours. The car will be off and I will get in it and hear the thumping before the car starts. Over the summer the problems became more frequent, and on August 31st it would not start, and I had to have it towed to Reedman. Reedman said my started was bad and also the fuse box shorted. They had my car for 10 days, and during this time I paid $500 out of pocket for a rental. I paid $2000 to Reedman for these repairs. I got the car back, and immediately (same day) experienced the exact same problems, and then my car would not start again. When I did get it started I kept getting warnings that the engine might overheat. I got it back to Reedman and they then said it was a bad alternator and some wires were bad as well. They had my car for 2 months. I picked it up 9/30/26 and within less than 6 hours the check engine light and start stop unavailable light came on. The car started feeling jumpy again upon starting, and the thumping noise returned. This car was purchased brand new in 2018 and only has about 51,000 miles on it. I do not understand why this is all happening to a car that has such low mileage. My 2014 Nissan has never had a single problem.
The vehicle has suffered multiple severe safety hazards involving the power sliding doors and the primary dashboard infotainment screen. 1. POWER SLIDING DOORS (BODY DEFECT): Both the left (driver) and right (passenger) power sliding doors have experienced a critical structural hardware failure of the center roller hinge assemblies. The passenger-side center roller wheels completely shattered during operation, causing the entire heavy sliding door to catastrophically detach and fall completely off the vehicle...
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frame. The driver's side door center roller is now showing identical cracking plastic, binding, and imminent failure. This presents an extreme risk of severe crush injuries or trapping passengers. 2. UCONNECT TOUCH SCREEN (ELECTRICAL & VISIBILITY DEFECT): The factory 8.4-inch Uconnect infotainment touch screen has suffered an internal hardware failure that causes the screen to flash and strobe violently and continuously, even during system reboots. This flashing creates an intense driver distraction and cabin blinding hazard during night driving, severely compromising road visibility. Furthermore, the failure completely disables the backup safety camera and the ability to operate vehicle defrost and climate safety controls.
safety complaint regarding a severe CAN bus communication failure in the 2017 Chrysler Pacifica (gas model, base trim, no Engine Stop-Start) resulting in a sudden loss of transmission control while driving. The defect manifests as an intermittent loss of communication between the Electronic Shifter Module (ESM) and the Transmission Control Module (TCM). Without warning, the rotary shifter (PRNDL) indicator lights go dark and a "Service Shifter" message appears. This triggers a cascade of safety system failures,...
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disabling Electronic Stability Control, Forward Collision Warning, and Blind Spot Alerts. Most critically, the loss of network data causes the vehicle to enter "limp mode," locking the transmission in its current gear and refusing to upshift or downshift, creating a severe crash hazard in active traffic. The root cause is a physical hardware defect in the CAN-C Star Connector junction block (Part No. 68321746AA) located behind the passenger-side glovebox. The pin receptacles inside this distribution block degrade and lose tension, allowing data wires to vibrate loose. Striking the passenger-side dashboard physically reseats the pins, instantly restoring network communication, shifter lights, and transmission function. Dealerships are misdiagnosing this defect by following factory diagnostic trees that mandate replacing the functional Electronic Shifter Module (an ineffective $1,400 repair) instead of addressing the faulty Star Connector. My vehicle has been at the Chrysler dealership since initial diagnosis with no resolution, as the dealer refuses to repair the known wiring defect without first replacing the functional shifter. The sudden loss of transmission control and active safety systems due to this faulty communication block is an extreme safety hazard. Chrysler must issue a mandatory recall to replace these degraded Star Connectors.
The vehicle experienced a concurrent failure of the high-voltage traction battery pack and the High-Voltage Battery Coolant Heater (Diagnostic Trouble Code P0E15). The electric battery coolant heater is a critical component of the high-voltage battery thermal management loop and vehicle cabin heating/defrosting system. When this heater fails, the high-voltage battery cannot regulate cell temperatures in colder ambient conditions, which disables electric propulsion mode, triggers powertrain limp-mode/reduced...
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propulsion warnings, and leaves the vehicle unable to clear or defrost the windshield in freezing temperatures. A sudden loss of propulsion power in traffic or loss of windshield visibility during cold weather presents severe safety hazards. The manufacturer approved the traction battery pack under warranty but denied statutory coverage for the concurrently failed high-voltage coolant heater, leaving the vehicle disassembled and inoperable.
We received a recall paper in the mail to stop driving our vehicle, and take it to the nearest Chrysler dealership to have our 2021 hybrid pacifica van hybrid battery for a software update and monitor of the hybrid battery replacement for a recall 52D. Because the hybrid battery will catch fire. We took it in, they updated the software and said it passed. We drove it not even a month and the check engine light came on. We took it back and they said our hybrid battery needs replaced, a code POBBE that ties to recall...
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52d but said its not covered under the recall, and we will have to pay out of pocket. We have been back and forth for over 3 to 4 months because Chrysler, Stellantis, & Mopar keeps denying the replacement of the hybrid battery because they say it passed after the check for the recall, our vin does not match for the recall, our van is over the warranty miles. The last call they gave us a new case # which this is our 4th one and told us to go take it back to the dealership and have them run a diagnosis again to see what it says. We did that and the same code comes back. The dealership opened a STAR case and told us to call Chrysler recall division. We did, she gave us a new case number and told us that a case manager will call us. In the mean time the dealership is waiting and has our van because its a fire recall and hoping that all of the above companies that are responsible for this recall make this right. Please help with this serious matter. Thank you
The vehicle experiences a complete loss of motive power due to the high voltage battery pack reaching a temperature of 131 degrees F. The defect first surfaced on March 7th, 2022. The vehicle shut down on multiple occasions while driving, and the original owner had the vehicle bought back by FCA US. The vehicle was sold to me in 2023, and it has shut down on numerous occasions for me as well, some of which were while driving. In total, between both owners, there have been 11 failed repair attempts, involving...
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replacement of the high voltage battery pack, the chiller, the inter-loop heat exchanger, the battery cooling pump, and multiple replacements of the high temp 3-way cabin valve. I eventually traced the apparent cause to the high temp 3-way cabin valve routing engine coolant through the inter-loop heat exchanger at all times, causing the high voltage battery pack to overheat. If the vehicle is left sitting with the engine idling, the vehicle will shut down after less than two from cold. I installed a hose to bypass the heat exchanger in order to address the problem. The repair successfully kept the battery coolant temperature from rising, however, the vehicle still overheats and shuts down. I believe that this model of suffers from multiple design defects in the cooling system making it far more likely than other vehicles to experience a complete loss of motive power.
While driving and accelerating in the Walmart parking lot, the van immediately locked up, slammed myself and my kids forward, and was locked where it would not engage any gear other than park.
File an Immediate NHTSA Safety Complaint (Do This Tonight) The vehicle intermittently stalls completely while decelerating or braking at low speeds when the engine is warm. The dashboard flashes an ACC/FCW warning as the engine dies. This requires a full shift into Park to restart in active traffic, creating an imminent crash hazard. The vehicle has only 26,000 miles. Chrysler Case #98023933 is refusing to authorize diagnostic flight data logging or precautionary repairs because the dealer cannot immediately replicate it." •
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data