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Chrysler Pacifica Steering problems by year

806 complaints filed with NHTSA about the Chrysler Pacifica's steering. Loss of power steering, stiff or loose steering, wandering, column and rack problems.

Steering complaints by model year

YearSteering complaintsCrashesInjuriesRecalls
20242000
202311000
202212250
202117000
202032110
201948200
2018194820
2017289730
200810000
200751100
200636000
200554100
200450340

Latest Pacifica steering complaints

2018 Chrysler PacificaSteering

We've been having problems with steering for over 18months. When you are turning, and your hands are around 11:00 or 1-2:00 and there's a slight curve, and the entire car shudders until you ease back in a different direction. One dealership said it was "not a big deal"; one wants $5000 to replace the steering column.

Filed Incident SteeringNHTSA 11777240
2018 Chrysler PacificaSteering

The car routinely loses function of power steering upon start up and shifting in reverse. Intermittently, the car will lose power steering when in drive.

Filed Incident SteeringNHTSA 11776991
2018 Chrysler PacificaSteeringEngine & cooling

This issues has been ongoing as the vehicle makes a loud clunking noise and the steering wheel shakes and its almost like it jumps while in a slow turn. The vehicle loses power steering while going down the rod and it's like the steering wheel gets stuck at the 11 and 2 position and you have to manually force it to come free then the power steering comes back. during low-speed turns is when you feel the vibrating and clunking. I have checked all of the steering components and the only thing i cannot physically...

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check is the Rack and Pinion. I believe the vehicle is doing two different things as the steering comes back so that is possibly a dead spot in the pinion or the rack gears. or most likely it's a sensor issue like the sensor is being told to not sense or not reading the correct values. either way it is unsafe for this issue as I have almost hit vehicles head on because you have to physically move the steering without any assist in an instant causing an almost over reaction when the power assist kicks back on. THIS IS A VERY DANGEROUS SITUATION I HAVE PUT MY KIDS THROUGH AND NO LONG FEEL SAFE DRIVING THIS VEHICLE. I will be driving my other vehicle until this is resolved.

Filed Incident Steering · EngineNHTSA 11776635
2018 Chrysler PacificaSteering

I own a 2018 Chrysler Pacifica Hybrid experiencing intermittent electric power steering problems consistent with NHTSA investigation PE25009. The steering wheel repeatedly sticks near the 11-o'clock position during gradual turns and when returning toward center. This has occurred at highway speeds and requires additional steering force to overcome the resistance. The steering can then release unexpectedly. There are no warning lights or DTC Codes related to this issue. We had a repair shop look at the issue and...

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they suggested performing a wheel alignment. While this helped some at first, the issue has continued to occur and worsened in recent weeks. I have also experienced grinding noises when returning from a left turn, with vibration transmitted primarily through the vehicle floor and body. The condition is intermittent but recurring, and I am concerned about losing predictable steering control, particularly at highway speeds. I am requesting that this condition be investigated in connection with PE25009.

Filed Incident SteeringNHTSA 11776612
2018 Chrysler PacificaSteering

Steering wheel binding/sticking under continuous lateral load at 30+ mph on banked right-hand ramps, requiring breakaway force to unstick. It jerks the vehicle and my passengers look at me like I'm crazy. Only does it on right hand turns, left seems fine. No noises. Very scary as I'm afraid that it isn't going to unstick one of these times, or the sudden jerk when it releases is going to cause an accident. It started doing this several weeks ago and happens pretty much every time now. If I make small steering adjustments while going around the right hand bank, it doesn't seem to happen. Only when I hold the wheel at a constant position while traveling around the curve.

Filed Incident SteeringNHTSA 11776175
2019 Chrysler PacificaSteering

When driving on the road and slight turning of the steering wheel from 11-1 o' clock position, the steering locks or gets stuck and I have to apply extra force to turn the steering wheel to get it to turn OK.

Filed Incident SteeringNHTSA 11775505
2018 Chrysler PacificaSteering

When turning the wheel slightly (ie. 10 or 1 position), the wheel will lock up and stick requiring additional effort/overcompensation to get turn the wheel back. The issue has become increasingly worse over the past few months, but there was no distinct onset or issue that prompted the first problem.

Filed Incident SteeringNHTSA 11775283
2018 Chrysler PacificaSteering

While driving, the vehicle experiences a sudden and intermittent "catching" or sticking sensation in the steering wheel. This issue happens exclusively when initiating a slight turn to the left, specifically around the 11 o'clock steering wheel position. There is no noise (no clunking, clicking, or grinding) associated with the failure. When the steering wheel "catches," it requires additional physical force to pull the wheel past the sticking point. Once it breaks free, the electric power steering suddenly engages with a sharp jolt, which causes the vehicle to momentarily jerk or oversteer.

Filed Incident SteeringNHTSA 11774947
2018 Chrysler PacificaSteering

While driving the vehicle in a gradual turn, steering will stick and not return to center without applying extra force to the steering wheel.

Filed Incident SteeringNHTSA 11774688
2018 Chrysler PacificaSteering

Makes a clicking popping noise when turning the wheel. The sound is highly noticeable when stationary or moving very slowly, and occurs specifically when the steering wheel is forced almost all the way to the bump stop either way. Dealership quoted over $4000 for electric rack and pinion. I had just paid $17000 for it without an extended warranty.

Filed Incident SteeringNHTSA 11773889
2019 Chrysler PacificaSteering

I am experiencing an issue with the steering in my vehicle, in which the steering wheel shutters and rattles/shakes when making turns. This happens mostly when turning left at slow speeds, but also sometimes when turning right. The shuttering and shaking typically happens around the 11 and 1 o'clock position. This issue is very worrisome, as I am afraid that the power steering will completely fail one day, leading to a crash. I am also having an issue in which the start/stop system shuts down in the middle of...

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driving the vehicle around town. More than half of the time that I drive it, the start/stop system stops working, and a warning light appears. I have had a few times in which the engine will turn off completely at a stop light, which is very worrisome. The dealer has diagnosed the steering issue as needing a new steering rack, at the cost of $5000. Reading online, I am finding MANY other Pacifica owners who have these exact same issues. I believe that they are caused by manufacture defect, and a recall needs to be issued. I believe the problems with my vehicle are related to NHTSA CAMPAIGN NUMBER: PE25009.

Filed Incident Steering · Unknown or otherNHTSA 11773833
2017 Chrysler PacificaSteering

Steering is loose and fails at times resulting in very hard turning. When making a left turn into oncoming traffic, lost steering entirely for a few seconds. Symptoms point to failing steering rack which is very dangerous

Filed Incident SteeringNHTSA 11773099
2017 Chrysler PacificaSteering

My electric steering has been making noises for a long time. The dealership failed to find the noise the first three visits. On the fourth visit it was verified but they told me that Chryler's flex care warranty denied it. I hear it is a very common problem and Chrysler does not want to address it.

Filed Incident SteeringNHTSA 11773002
2018 Chrysler PacificaSteering

Experiencing steering lockup around the 2 o clock position when cornering to the right. Doesn't lock up to the left, only to the right.steering will Lock up and won't release unless a slight tug on the steering wheel. We experience this every time you remotely hold in the 2 o clock position for the slightest bit of time. I have kids in this car and when we're going 65+ down interstates, this is a serious safety issue and concerns me greatly for the safety of my family. Van only has 95k miles on it. Spent a...

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considerable about of money on this can van and we can't even drive it and have to pay a shop a few more thousand to fix this. It wouldn't be a big deal if I was one of a few people but reports say 287k people are experiencing this. Unacceptable.

Filed Incident SteeringNHTSA 11772547
2017 Chrysler PacificaSteering

Steering sticks mostly when at 11 and 1 o'clock position. Need to give extra pressure causing over steering.

Filed Incident SteeringNHTSA 11772237

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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