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Latest vehicle complaints

3,673 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2019 Jeep CherokeeTransmission & drivetrain

My 4wd service light went on and I took it to the dealership and they did a diagnostic. Found out I had a bad PTU and it needs to be replaced. My car vin did not fall into the recall that was current within my year of Jeep. My problem is the same as the recall but my vehicle was not included. I think that it should be since it is the same problem as the recall is.

Filed Incident Power trainNHTSA 11773219
2023 Genesis GV70Acceleration & cruise controlCrash

The contact serviced a 2023 Genesis GV70. The contact stated that the RSPA (Remote Smart Parking Assist) feature was used to remotely move the vehicle from the parking space and the vehicle was turned off. However, moments later the vehicle was restarted and shifted into reverse(R) and the vehicle unintendedly accelerated and crashed into another parked vehicle. The contact stated that during the failure the vehicle was driving approximately 20 MPH. Additionally, while depressing the brake pedal, the vehicle failed to stop or decelerate. The gear selector and START/STOP button were pressed but was inoperable. The failure mileage was 27,000.

Filed Incident Vehicle speed controlNHTSA 11773217
2020 Jeep WranglerElectrical system

While driving, the entire digital instrument panel cluster suddenly short-circuited and went completely black, dropping all access to the speedometer and critical safety indicators. My vehicle has the 7-inch display. My independent repair shop diagnosed it as an internal short circuit and ordered a replacement Mopar factory part, which is currently on a 2-month factory backorder, leaving the car grounded.

Filed Incident Electrical systemNHTSA 11773213
2025 Chevrolet EquinoxFuel system

Evap switch / fuel system. Vehicle slowed in heavy traffic. The issue was diagnosed and repaired at the dealership. There were no warning lights prior to the issue.

Filed Incident Fuel / propulsion systemNHTSA 11773212
2019 Kia SorentoEngine & cooling

My check engine light came on. I took my vehicle to AutoZone so that they could tell me what the code read. The code read, cylinder 2 and cylinder 3 misfire. I replaced all 4 cylinders and spark plugs. 6 months after replacing all the parts, I had the check in light come on (flashing) while driving out of town. I was able to drive the vehicle back to town and after the vehicle sat majority of the day, it cleared on its own. Almost a year to the original date, I had my check engine light come back on. I took my vehicle back to AutoZone and the code read, cylinder 3 misfire. They were able to clear the code but it came back on within 30 seconds.

Filed Incident EngineNHTSA 11773210
2019 Kia ForteEngine & cooling

While Driving, the vehicle lost power and stopped. Found out the timing chain went out/broken. This car only had 62,000. 2019 Kia Forte

Filed Incident EngineNHTSA 11773209
2020 GMC Sierra 1500SteeringEngine & cooling

This morning it seems as if my 6.2L GM motor threw a rod. All the initial sounds and check engine information point toward that. I will be taking it to a dealer to confirm the issue. Data center driving ability and sounds indicate steering was affected as well or is somehow connected.

Filed Incident Steering · EngineNHTSA 11773206
2026 Lexus RX 350Transmission & drivetrainElectrical systemEngine & cooling

While driving my 2026 Lexus RX350h, the vehicle suddenly lost propulsion and would not respond to the accelerator. After coming to a stop, pressing the gas pedal did nothing. I had to shift to Park, press the brake, and press the Start button to get the vehicle moving again. A short time later, while making a right turn, the vehicle lost power again while still moving, forcing me to repeat the Park-Brake-Start sequence in the middle of the turn. This is a serious safety issue because the hybrid system appears to...

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shut down unexpectedly, causing loss of propulsion in traffic. The vehicle was towed to the dealer, who stated the battery was "good," but no cause was identified. This needs investigation because the vehicle can unexpectedly lose power and require a restart while driving.

Filed Incident Power train · Electrical system · EngineNHTSA 11773204
2016 Nissan AltimaAirbagsSeats & seat belts

The airbag light on my 2016 Nissan Altima model came on, showing code B0020-13. This airbag code indicates a problem with the driver side airbag system, typically caused by damaged wiring, a malfunctioning seat sensor, or a loose connector beneath the driver's seat. The repair quote from my local Nissan dealership ranges from $1500 to $3000 to replace the entire seat back. With other airbag issues resulting in a recall, Nissan's failure to address this particular issue raises significant concerns regarding safety. The local dealership cleared the code and I'm uncertain how to proceed with this repair due to the high costs and no guarantee that it will fix the problem.

Filed Incident Air bags · SeatsNHTSA 11773199
2022 Jeep CompassElectrical system

The contact's daughter owns a 2022 Jeep Compass. The contact's daughter stated that while the vehicle was stopped at a stop sign, the vehicle lost automotive power. Due to the failure, the vehicle unexpectedly drifted into the intersection, into oncoming traffic, then drifted to the opposite side of the road. The vehicle was towed to a dealer. The contact was informed that the failure was associated with the battery; however, the vehicle was not repaired. The failure mileage was approximately 49,000.

Filed Incident Electrical systemNHTSA 11773198
2026 Honda CR-VElectrical systemDriver assistance

I am filing a formal safety complaint regarding a serious potential design vulnerability involving the front radar sensor on my 2026 Honda CR\-V EX\. My vehicle is only four months old, and the front radar sensor and Honda emblem were recently stolen\. This resulted in numerous dashboard warnings and disabled important collision\-avoidance and driver\-assistance features\. It is unacceptable that such a critical safety component appears to be easily accessible and removable, leaving drivers without essential...

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safety technology\. Other Honda owners have reported similar thefts, raising concerns that this may be a widespread issue rather than an isolated incident\. Replacement and calibration can cost approximately $1,700-$2,500\. Why should consumers be financially responsible for replacing an essential safety component that may be inadequately protected by the manufacturer? I am leasing a brand\-new vehicle and should not have to pay thousands of dollars or rely on aftermarket security devices to protect critical safety equipment\. Even after replacement, the vehicle remains vulnerable to another theft\. I strongly urge NHTSA to investigate whether this represents a safety\-related design defect and determine whether Honda should be required to implement protective measures or initiate a recall\. I also believe Honda should take financial responsibility by covering replacement costs, reimbursing affected owners, or providing manufacturer\-funded repairs and security modifications\. This is not simply a theft issue\. It is a serious vehicle safety concern that deserves immediate attention\. Honda must take responsibility for investigating and addressing this vulnerability rather than leaving consumers to bear the financial burden and safety consequences Please escalate as able and I am requesting a response back with case number as applicable. Thank you

Filed Incident Electrical system · Back over prevention · Forward collision avoidanceNHTSA 11773197
2024 Jeep WagoneerElectrical system

The contact owns a 2024 Jeep Wagoneer. The contact stated that upon coming to a stop, the engine Auto STOP/START system engaged; however, the engine failed to restart automatically and required to be manually restarted. The contact stated that the failure was a recurring failure. The power steering warning light was illuminated after the failure. The vehicle was taken to the dealer; however, the service personnel refused to provide the diagnostic information because the contact declined to pay for the diagnostic test. The manufacturer was notified of the failure, a case was filed, and the contact was awaiting a callback from the manufacturer. The failure mileage was approximately 38,000.

Filed Incident Electrical systemNHTSA 11773194
2016 Ford EscapeDriver assistance

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera flickered. In addition, the contact stated that occasionally the rear-view camera displayed an upside-down image. The dealer was contacted and made aware of the failure. The vehicle was taken to the dealer where it was diagnosed with the rear-view camera failure. The contact was informed that the rear-view camera needed to be replaced. The contact was informed that parts were not available. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The failure mileage was approximately 50,000.

Filed Incident Back over preventionNHTSA 11773191
2024 Infiniti QX50Visibility & wipers

The contact owns a 2024 Infiniti QX50. The contact stated that while driving at 65 MPH, the sunroof unexpectedly exploded. The contact was able to drive the vehicle back safely to the residence. The dealer was contacted and stated that the failure might have been caused by an impact from a foreign object. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 24,600.

Filed Incident VisibilityNHTSA 11773189
2014 Kia OptimaSteering

1. Component or system that failed/malfunctioned & availability for inspection: The Motor Driven Power Steering (MDPS) system and the steering column assembly have failed. The vehicle and the defective steering column are fully available for inspection upon request. 2. How safety was put at risk: A known, dealer-diagnosed defective steering column compromises structural steering control. Operating a vehicle with an unresolved steering column defect creates an immediate risk of catastrophic steering failure,...

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locking, or sudden loss of control at high speeds, placing myself, my passengers, and other drivers in imminent danger. 3. Reproduction or confirmation by a dealer/independent center: The problem was explicitly confirmed by a certified Kia dealership. After a prior flex coupler repair, a severe whining noise immediately developed upon leaving the lot. I returned the car, and the dealership's secondary inspection confirmed that the entire steering column was defective and required complete replacement. They issued an official itemized cost invoice for the replacement work. 4. Inspection by manufacturer, police, insurance, or others: The component was formally inspected by the local authorized Kia dealership. However, the dealership subsequently misinformed Kia Corporate by falsely reporting that the vehicle was fully "resolved" to close the corporate case file, leaving the safety hazard unaddressed. 5. Warning lamps, messages, or prior symptoms: There were no warning lamps or dashboard messages. The primary symptom was a distinct, loud whining noise that developed immediately following the dealer's physical teardown and replacement of the steering flex coupler. The issue became persistent from that exact date forward.

Filed Incident SteeringNHTSA 11773187
2024 Volkswagen ID.4Other & unknown

This has happened twice in the past 10 days. The vehicle gear selector freezes and cannot be put in D, B, P, N, etc. The only way out of the situation is to get out of the vehicle, get back in, close the door and put the foot on the break pedal. Here is how this is extremely dangerous. In one case, I had backed up out of the driveway to get in the street to leave. Freezing of the gear selector occurred while I was halfway in the street in the path of the traffic. I could have been hit by oncoming traffic. Luckily, it was not a busy road, and only one vehicle came by and stopped safely. In the other instance, it occurred in a shopping center parking lot.

Filed Incident Unknown or otherNHTSA 11773186
2023 Rivian R1TSeats & seat belts

Seat belt height adjustment on driver side malfunctions from new, catches seat belt and makes it very difficult for it to function. Requested Rivian document repair well & retain parts before work is completed.

Filed Incident Seat beltsNHTSA 11773183
2024 Cadillac LyriqElectrical system

My 2024 Cadillac LYRIQ, VIN [[redacted]], has a recurring 12V/electrical problem that has caused repeated battery failures and no-start conditions. At 4,716 miles, the vehicle would not start, the dash went black, and "Service Battery Fault" appeared. Cadillac tested the 12V battery, documented that it FAILED, and replaced it. Only 367 miles later, at 5,083 miles, the vehicle displayed "Electric Drive Unit Immediate Attention" and "Limiting Features to Save Battery." Cadillac documented code U2C11 and performed...

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BECM/Hybrid-EV Battery Pack Communication Module programming/reset. At 12,839 miles, Cadillac documented another electrical issue: the radio and display would not turn off after the vehicle was shut off. The system required reprogramming. At 16,040 miles, the LYRIQ again became completely inoperable and had to be towed to Cadillac. The dealer again documented that the 12V battery FAILED testing and had to be replaced for the vehicle to start. I am concerned that repeated battery replacement is treating the symptom rather than correcting an underlying electrical defect. A vehicle that repeatedly loses its low-voltage electrical system and becomes completely inoperable presents a safety concern because the driver can be unexpectedly stranded. I request that NHTSA investigate recurring 12V battery, electrical-module, battery-drain and no-start failures in 2024 Cadillac LYRIQ vehicles. I have dealer repair records documenting these incidents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Electrical systemNHTSA 11773182
2022 Kia Niro ElectricTransmission & drivetrainElectrical systemEngine & cooling

On [redacted], After I attempted to plug my car into my home charging outlet at 240V, less than 20 minutes later I received an alert that my battery was at 0%. After unplugging the car, waiting for 30 minutes and plugging it back into the out, my car was unable to see the charging outlet or the 40A cable plugged into the port. Unplugged car again and after talking to remote mechanic, came to decision to take car to AAA repair shop for troubleshooting. Once at the AAA repair shop in [[redacted]], was advised to...

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take my car to a Kia dealership, as a module was nonfunctional. Brought car to Beyer Kia in [[redacted]], who held onto my car for two months before making a diagnosis that my car was struck by lightning via a Field Technical Engineer, though the DTC codes stated otherwise: C180287, C161487, C16b487, C161487, C161487, C182D00. All codes noted are internal Controller Area Network Bus Communication Timeouts between internal modules, not power surge or electrical strike. C161487 - registered three times: Internal network timed out because VCU abruptly went offline or lost power. With it registering 3 times confirms ongoing hardware/power supply struggle inside car's computers, not external bolt of lightning. C16B487 - Another subsystem critical timeout error, unable to communicate with VCU. C180287 - Internal stability/chassis lost data connection over vehicle's internal network. C181D00 - Network fault indicating control module voltage dropped below required operating threshold to maintain communication. Kia is trying to claim an external surge (lightning) caused this. However, if a massive high-voltage lightning surge had entered the vehicle through the charging port, it would have permanently fried the OBC (Onboard Charger) or the ICCU (Integrated Charging Control Unit). This would immediately trigger high-voltage hardware failure "P-codes" (Powertrain). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Power train · Electrical system · EngineNHTSA 11773180

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