Latest vehicle complaints

four-wheel-drive systems. The vehicle also exhibited unusual electrical behavior, including unexpected activation of the high-beam headlights. The vehicle subsequently became completely inoperable and would no longer crank or start. The sudden loss of propulsion while traveling in highway traffic created a serious safety hazard and placed me at risk of a collision. This incident follows an extensive history of significant mechanical failures and repairs to this vehicle, including: Replacement of the cylinder head following repeated overheating and engine misfires. Complete transmission replacement following transmission-related failures. Replacement of the radiator and cooling fan assembly TWICE within approximately one year, most recently during a trip to North Carolina. Additional mechanical concerns, including a camshaft-related diagnostic trouble code. Despite these major component replacements, the vehicle continues to experience serious reliability and operational failures. These repeated problems have occurred despite attempts to address them through dealership repairs and manufacturer warranty assistance. Stellantis previously extended the vehicle's warranty as a goodwill gesture following earlier issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

which the vehicle activated its automatic emergency braking system without justification. During one particularly dangerous incident, I was traveling approximately 75 mph on the freeway when the dashboard suddenly displayed a red braking warning and the vehicle automatically applied its brakes with extreme force. There was no apparent vehicle, pedestrian, or obstruction requiring emergency braking. The sudden and unexpected deceleration nearly resulted in a serious collision. These problems are not isolated. The vehicle continues to experience false collision alerts or unintended braking on an almost daily basis, even when no hazard is present. Additionally, the vehicle repeatedly displays the following warning: "Braking System Malfunction. Stop the Vehicle in a Safe Location." This malfunction warning typically appears during morning operation and does not resolve simply by shutting off and restarting the vehicle. I have photographic documentation of the warning. Although the brake pedal generally feels normal during manual braking, the vehicle's unexpected automatic braking is extremely forceful and creates a substantial danger to occupants and surrounding motorists. I am aware that Mazda issued Service Alert SA-007/24 concerning unintended Smart Brake Support operation involving certain Mazda vehicles, including the CX-50. I request that this information be considered when reviewing my complaint.

replacement recall. I do have multiple battery charging failures. I have reached out to benz as well. Please open a formal customer assistance case, provide a case number, and respond in writing with the findings of your technical review. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

surging. • Unreliable Electric Mode: Vehicles frequently drop out of full-electric mode - even with high battery charge - or struggle to maintain highway speeds on slight inclines. In warmer weather, lower temperature thresholds force the gas engine on after only 5 to 10 miles. Constance on and off operation of the engine in electric mode. The engine turns on only a few seconds, then turns off. This cycle will repeat till the battery is fully depleted. Jeep has NOT acknowledged the problem or given dealership guidance how to resolve the issue with the 68C software update.

leaking, risking exhaust gas intrusion into the cabin. The dealership, Earnhardt Chrysler Dodge Jeep Ram at 1521 E Drivers Way, Gilbert, AZ 85297, has failed to resolve the water leaks over 4 separate visits this month." I was told a software update fixed the issue. Then at the last visit something electrical was replaced, the issue is still happening. The leaking rear cab air pressure vents have not been addressed in the previous 2 service appointments. This also allows water to leak onto the RF Hub

presenting an extreme safety risk for my daughter who operates the vehicle. The manufacturer officially acknowledged this defect via the XB1 Warranty Extension Campaign. However, my local dealership and Stellantis corporate customer care have refused to honor the safety tracking or engine repair, claiming the vehicle has aged out of a strict 7-year calendar restriction. The official manufacturer portal still explicitly tracks this VIN as having an active, open campaign status reading: "INCOMPLETE BUT REPAIR PARTS ARE AVAILABLE." The manufacturer is actively refusing to remedy a verified, live defect campaign on a vehicle with only 71,000 miles, leaving an unsafe and stalling-prone vehicle on public roads. I am requesting a federal safety investigation into Stellantis's refusal to honor open oil-consumption defect campaigns.

surrounding components. The specific component that failed first and the initiating cause are UNKNOWN. I did not knowingly strike a curb, pothole, road debris, another vehicle, or another object before the incident. The truck has no aftermarket lift or leveling kit. I purchased it less than two weeks before this occurred. The wheel collapse, sliding, and sudden stop compromised my ability to safely control the truck and created a risk of collision with surrounding traffic. A similar event at higher speeds could have caused a serious crash. The truck is being towed to the selling dealership, which is covering the towing cost. I am seeking an independent GMC inspection and requesting preservation of damaged components and diagnostic data. Inspection availability can be coordinated with me and the dealership. At the time of this report, I have not received a confirmed mechanical diagnosis. Inspection by the manufacturer, police, insurance representatives, or other parties: [state who has inspected it, or UNKNOWN]. The braking warning appeared immediately after the sudden stop. Earlier warning lights, messages, or symptoms: [describe any, state NONE if accurate, or UNKNOWN]. Photographs are available. I can provide inspection findings when available.

TLC to have the vehicle towed but we were stranded on the side of a very busy highway in 90 degree heat with 3 kids waiting. Not only was it unsafe to be driving 60mph and lose engine power, I had to also negotiate three lanes of traffic to safely reach the shoulder. The dealership that serviced my vehicle stated it needed a "software update" - the vehicle was with them the week before this happened for regular maintenance and they failed to do the supposed software update. I complained about engine issue in this vehicle from the first time I took for service and nothing was ever done about my complaints. I have all my service records from Acura service indicating my complaints. In 2026 we took the vehicle back to Acura for diagnostics and were told the engine and transmission needed to be replaced due to a KNOWN issue by Honda Motor Corp with the transmission cooler system contamination. The repair estimate is $36,506.15.

or threat of collision happening. The last two times he said it was because of the update defaulting back to enable drive assist but they were not on when I checked. This last time he called within 15 minutes of having my car saying its ready and was due to another update that reset my settings to default. I looked and don't see any recent updates on my car. Also, even if it was enabled(it wasn't) it is jerking the steering wheel when there are no cars/objects even near my car.. This last time it jerked, beeped and flashed I was driving on a very twisty road that could of caused me to lose control and go off a very steep cliff( a road I drive almost daily). When I went over the last service report they lied and said that I had the drive assist on when it happened and turned it off when I brought it back in. That never happened! I emailed Alek in the service dept about the wrong invoice and he remade one and sent via email this morning. Since I got it, it has also had a glitch in the media where it cuts out and will display the wrong info for what is playing on the screen, I have mentioned this several times and it has never been addressed but due to the one that is making me fear my vehicle, it hasn't been a priority to bring it back up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)