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Latest vehicle complaints

3,581 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2025 Tesla Model 3 (all Variants)Other & unknown

I am reporting concerns involving the high-voltage battery and battery management system (BMS) of my 2025 Tesla Model 3 Long Range AWD. The vehicle's displayed range at 100% charge has progressively declined from approximately 320 miles to 304, then 298, and most recently approximately 295 miles. A previous Tesla Battery Health Test reported approximately 89% battery health. However, the vehicle currently will not allow me to perform another Battery Health Test, leaving its present battery condition unknown. I am...

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concerned that additional degradation or an underlying battery or BMS issue may be going undetected. Tesla instructed me to perform a BMS calibration by discharging the battery below 10%, allowing the vehicle to rest, charging to 100%, and allowing it to rest again. I followed these instructions, but the displayed-range concern persisted. I submitted multiple service requests, two of which Tesla closed without resolving my concerns. Tesla later performed additional remote diagnostics and stated that nothing was wrong with the vehicle. However, my concerns remain, and I have not received a documented in-person evaluation addressing the battery capacity, BMS operation, or cell/module balance. The specific cause is UNKNOWN. I cannot confirm whether the condition presents a safety risk, and I have not identified a specific safety incident, such as an unexpected loss of propulsion or battery thermal event. I have no specific warning lamps or fault messages to report. The vehicle and high-voltage battery are available for inspection. I am requesting that the reported condition be evaluated to determine whether an underlying battery or BMS defect exists and whether it could affect the vehicle's safe operation.

Filed Incident Unknown or otherNHTSA 11770630
2025 Keystone ColemanElectrical systemBody, doors & structure

- 2025 Coleman Light 26BX - - Wiring Defect and Repeated Repairs Camping World - Summerfield, Florida Keystone RV / Keystone Customer Care Re: 2025 Coleman Light 26BX Travel Trailer - Ongoing Defects, Poor Workmanship, and Further Damage During Repairs I am writing concerning the numerous defects, ongoing repair issues, and additional alterations to my 2025 Coleman Light 26BX travel trailer, which I purchased new from Camping World in Summerfield, Florida. Despite my efforts to address these issues directly and...

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professionally, the situation has seriously undermined my confidence in this camper, its manufacturing quality, and the repair process. I am now formally requesting that Keystone RV and Camping World work together to arrange a buyback of this vehicle. SERIOUS MANUFACTURING AND WIRING CONCERNS One of my most significant concerns involves the camper's wiring system and the information that the original wiring was incorrectly sized. Had I known before purchasing this camper that it had been manufactured with improperly sized wiring, I would never have bought it. I purchased this camper new with the reasonable expectation that it would be properly manufactured, safe, reliable, and suitable for its intended use. I did not knowingly purchase a camper with a potentially serious electrical defect or expect to deal with repeated repairs and modifications to correct problems originating from its original construction. I am deeply concerned about when this wiring issue was first identified, who knew about it, and whether Keystone or Camping World had information concerning the defect before the camper was sold to me. I am not making assumptions about what either company knew. However, the circumstances warrant a clear and documented explanation. If information about this defect was available before my purchase, I want to know why it was not disclosed and

Filed Incident Electrical system · StructureNHTSA 11770628
2004 Honda AccordAirbagsCrash1 injury1 death

On September 18, 2026, my father was driving a 2004 Honda Accord southeast on State Route 56 in Madison County, Ohio. According to the crash report, the vehicle failed to negotiate a curve, crossed left of center, left the right side of the roadway, struck a ditch, overturned, and struck a utility pole. My father sustained severe injuries, was transported by MedFlight to OSU Wexner Medical Center, and later died. After the crash, we observed that the driver's steering-wheel airbag had not deployed. However, the...

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police report indicates that both front and side airbags deployed. I am requesting an investigation into this discrepancy and whether a safety defect involving the driver's airbag may have been involved. The vehicle is being held by Pro Tow until November 2, 2026, and is available for inspection. Any inspection must be coordinated before that date, when our family must decide what happens next with the vehicle. It is unknown whether an airbag warning light was illuminated before the crash or whether a qualified technician has inspected the airbag system.

Filed Incident Air bagsNHTSA 11770627
2018 Ford EscapeEngine & cooling

Engine light came on so took vehicle to auto repair shop. They diagnosed coolant intrusion into the engine, and told me this is a known problem. Ford has issued technical service bulletin 22-2134, as well as other documentation on the problem. It is both a functional and safety hazard. There is a class action suit (Miller vs. Ford) on this matter currently. I took the vehicle to a Ford dealer and they said there is no program from Ford to cover this known problem. I have 73,000 miles on my car! Yes, it is 8...

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years old, but that should not degate action from Ford on this. They have never notified Ford customers, and yet this is a safety hazard (can cause enginer to seize and start a fire). I was quoted $15,000 cost to replace the enginer from the dealer. I cannot afford this, but am afraid to drive my car!

Filed Incident EngineNHTSA 11770625
2025 Jeep Grand Cherokee LOther & unknown

My GRAND CHEROCKEE Limited Edition 2025, has an intermittent and recurring, sudden, TOTAL LOSS OF PROPULSION condition, since I bought it new in 2025, making this vehicle a safety hazard. While driving, the engine suddenly begins to roar. Immediately afterward, the vehicle experiences a sudden and total loss of propulsion and the speed drops dramatically, despite the engine revs up to 5,000-6,000 or more, the engine does not respond when I press the accelerator and the vehicle continues losing speed, creating a...

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VERY DANGEROUS SITUATION, especially in heavy traffic and on the highway. This happened numerous times, driving at both city and highway speeds. The condition is sudden and unpredictable. After the engine is shut off and restarted, normal operation temporarily returns! I video recorded the dashboard and the motor noise to help the mechanics identify the problem, starting on May17th 2025. I provided the videos to a certified Jeep dealership's service advisor who reported that they "didn't find a trouble code", they "couldn't reproduce the condition", that "the vehicle works as designed" (!) and "nothing fall under warranty". I brought this vehicle 5 times to the same dealership, for the same problem and I got the same report, despite the evidence shown on the multiple videos, which was also witnessed by my passengers on 3 occasions. JEEP CUSTOMER CARE gave me a case number 98068228 and asked me to bring my vehicle to a different dealership, but they were also unable to resolve the problem. The videos I recorded when the problems occurred, show clearly the mechanical failure, but because the electronic of the car fails to show a code and because they can't reproduce it during a 4 miles drive, I was simply told to bring it back (again!) when it happens again (if I am not killed in the process). Meanwhile, I am left with a dangerous vehicle, qualified as "works as it is designed". It is a miracle I didn't get in a crash yet. Please help !

Filed Incident Unknown or otherNHTSA 11770624
2022 Hyundai KonaDriver assistance

The vehicle is a 2022 Hyundai Kona N Line, VIN [[redacted]]. The driver-assistance/safety systems have intermittently malfunctioned. The reported problems include false forward-collision warnings, unintended automatic emergency braking when there is no apparent obstacle or collision threat, false blind-spot/side warnings, and unwanted steering intervention from the lane-assist system. The exact failed component is UNKNOWN. Possible involved systems include the Forward Collision-Avoidance Assist system, Lane...

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Keeping/Lane Following Assist, Blind-Spot Collision Warning/Collision-Avoidance Assist, related cameras/radar sensors, control modules, wiring, or software. The vehicle remains available for inspection upon request. These malfunctions create a serious crash risk because the vehicle may unexpectedly brake or steer while traveling at highway speed. Three different drivers in my household have independently experienced abnormal behavior from these systems. My greatest concern is that sudden braking or steering intervention could cause the vehicle to be struck from behind, leave its lane, enter another lane, or collide with another vehicle or fixed object. The vehicle was taken to AutoFair Hyundai for inspection and diagnosis. The dealership stated that it could not reproduce the condition during its evaluation and did not find a stored diagnostic trouble code. The dealership therefore did not identify a specific cause or perform a repair directed at the reported forward-collision, blind-spot, braking, or steering malfunction. A rocker cover assembly was replaced under warranty for a separate issue. The dealership has stated that it is checking whether the affected driver-assistance systems can be permanently disabled. Hyundai Motor America has also been notified through a national customer-care case. Hyundai is aware that the complaint remains unresolved. There are not always warning lamps or stored fault codes associated with the events. The symptoms are INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Lane departure · Forward collision avoidanceNHTSA 11770622
2017 Hyundai Santa FE SportElectrical systemEngine & coolingFuel system

I was driving my car and it showed no signs of any issue but the engine light came on and started blinking so I pulled over and got it towed to a mechanic. He told me that I would need a new engine that would cost me $8000. I looked into it and found that there was a defect with my vehicles engine and that if I took it to a dealership, I could possibly get it covered 100% so I did that and then they covered it and when I got the vehicle back, it had an issue every time I drove it where it was kind of speeding up...

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and jerking when I drove it, I took it back after I told them what happened and then they told me that my catalytic converter was bad and needed to be replaced. I ended up paying $1500 to get that replaced and when I got the car back again it's still jerking and doing the same exact thing even worse. I contacted them. They told me to bring it back which I did and they told me that it needed a software update that was not available so that I would just have to be patient. They told me that anytime I wanted to drive it I had to let it warm up for 5 to 10 minutes and that it wouldn't do that. I've had my vehicle back for over two weeks and it doesn't matter if I warm it up or not it's still doing the same thing. I do not feel safe driving this vehicle and I have not been giving any resolution by either the dealership or by the consumer affairs case manager that I have been working with on this. This has been an ongoing issue for three months now. It's costed me hundreds of dollars in Ubers because I don't feel it's safe to drive.

Filed Incident Electrical system · Engine · Fuel / propulsion systemNHTSA 11770621
2018 Ram 1500SteeringTransmission & drivetrainBrakes

San Antonio Tx was driving this morning in a light mist had my son in the truck the vehicle ahead of me came to an abrupt stop and I had to hit my brakes pretty hard and without the abs working properly I am impacted by the ABS controller failure However, I was surprise at how few have files formal NTHSA complaints on a serious issue that appears to impact thousands of trucks prior to 2019. The only way to move this ball forward and get injunctive relief is to inform NTHSA. To Whom It May Concern at NHTSA, I am...

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filing this safety complaint regarding a defective ABS Hydraulic Control Unit (HCU) on my 2018 Ram 1500 TRADESMAN CREW CAB 4x4 5.7L Hemi with approximately 200,000 miles. DEFECT DESCRIPTION: The ABS HCU has failed, resulting in complete loss of anti-lock braking, traction control, electronic stability control, 4WD and cruise control. This is an identical failure mode to the defect addressed under NHTSA Recall 24V-896, which covered 2017-2018 Ram 2500-5500 trucks. My 2017 Ram 1500 uses the same or substantially similar HCU component and is experiencing the identical failure. SAFETY RISK: The loss of ABS, ESC, 4WD and traction control significantly increases the risk of a crash, particularly in adverse weather conditions. This is not a minor inconvenience - it is a serious safety hazard that FCA/Stellantishas already acknowledged in heavier-duty Ram platforms. MANUFACTURER KNOWLEDGE: FCA was aware of this defect as early as 2016 based on warranty claims and customer complaints. Despite issuing Recall 24V-896 for heavier Ram trucks with the same HCU failure, FCA has failed to extend recall coverage to the 2018 Ram 1500, leaving thousands of owners without remedy. FINANCIAL IMPACT: Repair estimates range from $1,200 to $2,000. The part remains on backorder or engineering hold, making timely repair impossible through normal channels. REQUESTED ACTION: I respectfully request that NHTSA: 1. Open a formal investigation into the 2017 Ram 1500 ABS H

Filed Incident Steering · Power train · Service brakesNHTSA 11770619
2022 Jaguar E-PACEOther & unknown

I was driving my car on the highway and getting off my exit when my car lost power without any warning signs or anything. I got my car towed and the tow man was unable to jump start the car and the Jaguar dealership is also having problems getting it to turn on.

Filed Incident Unknown or otherNHTSA 11770618
2021 Jeep Grand Cherokee LSuspension

In [redacted] I received a phone call from the Jeep Chrysler Dodge Ram dealership in [[redacted]] that my vehicle had a recall and needed repairs. I took my vehicle there [redacted] and assumed all work was completed and that the dealership billed out to the manufacturer for repayment for performing this recall repair. However, now I am receiving additional notifications from both FCA and the dealership that the same identified recall is needing to be repaired again (64A or 20D). I am concerned there is something...

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suspicious happening with the dealership and feel like they are being dishonest to the manufacturer that they actually repaired my vehicle in April under this recall. I would like this to be investigated because I was not provided any proof of service/repair (photos, document, etc). I am unsure about how to move forward with the newest communication from FCA regarding my vehicle recall with the rear coil spring. Obviously, mine and my child's safety are the utmost concern at this point as this is my only vehicle. Please contact me at your earliest convenience. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident SuspensionNHTSA 11770615
2018 Jaguar F-PACEEngine & cooling

Rod Knock in Cylinder 1. It is available for inspection any time Problem has been confirmed by a dealer and independent service center Vehicle has been inspected by independent service center. they found that the fuel injectors were installed in incorrect locations. They installed them into correct locations. No warnings, rod knock or main bearing very loud.

Filed Incident EngineNHTSA 11770610
2019 Infiniti QX50Other & unknown

While driving on the highway, all of a sudden I heard a very loud boom and then heard some wind/air movement. The sunroom shade was closed but when i pulled over and got out, the sunroof was shattered and the sunroom framing was coming off the car. The glass that fell into the car was caught by the sunroof shade but there were large chunks of glass on the outside too with some pointing outward (as if explosion from inside and pushed it out). If the shade was open, glass would have fallen into the car and...

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potentially caused injury to me and my dog. There were no damage or cracks in the window that were visible to cameras above my garage that morning. The dashcam footage also does not show anything coming towards the car at that moment. It is clear on the images the glass is angled out from the car. I have seen this exact case on the news and online for both Infiniti and Nissan. I was a couple miles from Infiniti and brought it in. The team working (sales team only onsite that day) have not seen this and recommended I submit to insurance as they cannot confirm the cause. I will be submitting to Infiniti Consumer Relations once they are open. I submitted claim to insurance, pending response. (Images named "IMG..." were photos taken off the exit immediately after the incident occurred.)

Filed Incident Unknown or otherNHTSA 11770607
2010 Toyota 4RUNNEROther & unknown

The rotation mechanism of the Cybex Sirona S Convertible Car Seat (2021 model, Indigo Blue) failed. The seat became locked in position and could no longer be rotated, adjusted, or uninstalled. The seat was purchased in [redacted] as an unused item from goodbuy gear and had been installed in our vehicle for approximately three years with no crash and no known misuse. Yes, the seat has been retained and is available for inspection upon request. No child was injured. However, once the rotation mechanism failed, the...

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seat could not be removed from the vehicle. We were not able to use it anymore either as it was stuck in an unusable position. A child restraint that is fixed in place and cannot be uninstalled poses a risk if it needs to be replaced after a crash, inspected, or repositioned, and it could slow efforts to quickly extricate a child in an emergency. The seat has not been inspected by the manufacturer, police, or an insurance representative. It was looked at by firefighters but they concluded they could not do anything to remove it. It was removed from the vehicle by a professional mechanic, [[redacted]]. I contacted Cybex customer service, who stated they could not provide assistance because the warranty had expired and the seat was purchased from a third-party seller. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Carry handle, shell, baseNHTSA 11770606
2018 Ford ExplorerOther & unknown

The water pump has failed

Filed Incident Unknown or otherNHTSA 11770605
2016 Audi A3Other & unknown

I was driving my vehicle on the [[redacted]] like normal and suddenly my car stopped accelerating at 70 MPH and displayed a message stating to stop vehicle, transmission malfunction. There were 2 cars that almost hit me while I was trying to get over to the side of the road due to the car barely having any power. The car also displayed a checked engine light and an eps warning. This all happened within one minute. I towed It to Rocco European garage in [[redacted]] where It was concluded that solenoid shift for the...

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transmission has failed and is stuck. I was told that now the car isn't technically drivable any longer distance and should have It towed again until it's fixed to prevent further damage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Unknown or otherNHTSA 11770604
2015 Jeep RenegadeTransmission & drivetrain

My 2015 Jeep Renegade dropped into neutral at highway speeds. While Jeep claims the VIN is not covered under safety recall S55, the vehicle is suffering from the exact physical safety defect described in that recall, and that the alternative "W84" customer program has left your car completely unsafe to drive. I found the dealership receipt for W84 and it says incomplete. I have to rent a car so I can go to work until this is fixed. Please add my VIN to safety recall S55. Thank you

Filed Incident Power trainNHTSA 11770601
2023 Grand Design ImagineWheels & tires

Two simultaneous tire failures on 10/2/26. Westlake Super ST model tires manufacture date 01/23. Tire size ST225/75R15 speed rating 75 mph. Pulling our single axle travel trailer home from a trip when two tires delaminated consecutively and caused substantial damage to the trailer. The tires are roughly 3-1/2 years old and are meticulously maintained to manufacturer's specifications. They are covered when not in use. I check inflation pressures monthly and pre trip. Had to pay a roadside assistance company $450 to...

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bring a new spare and install it in a very dangerous location beside 2 major highways because the original was already on the trailer from the first failure an hour or so prior. The pics with the date code shows what may appear to be cracks, but they are wrinkles caused by me having to pull the camper about 50 yards on the shoulder of the interstate to a marginally safer place to change tires.Theses tires have no weathering cracks.The rims are probably damaged beyond repair. Now I'm learning insurance may not even cover damage from a blowout and if it did I'm out $500 for deductible. This is a fairly common occurrence in the RV consumer marketplace. West Lake is ripping off and endangering consumers with their shoddily manufactured products. Please force them to compensate me for 100% of my losses. Thanks.

Filed Incident TiresNHTSA 11770600
2015 Hyundai SonataOther & unknown

I received a notice from Hyundai that there was a Service Campaign 9C2 for my car. My car was running fine but I took it to Jones Hyundai in Belair MD for oil change and the Service Campaign. After this work was done my car lost driveability, poor throttle response and transmission searching for correct gear. I notified Hyundai about my concerns and they replied they opened a case number. Corporate advice so far has been to let the car warm before driving, which has been marginaly helpful. It is hard to merge with high speed traffic because of poor throttle response and transmission searching for correct gear, I have had some close calls. I think cold weather will increase this problem.

Filed Incident Unknown or otherNHTSA 11770599

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