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Vehicle safety record

2021 Tesla Model 3 Problems, complaints & recalls

Owners have filed 677 complaints about the 2021 Tesla Model 3 with NHTSA, most often about the driver assistance (431) and the brakes (126). Those complaints describe 46 crashes, 5 fires, 19 injuries and 8 deaths. It is covered by 22 recalls, the latest in August 2026 for the headlights. For comparison, the 2020 has 455 and the 2022 has 774.

NHTSA data checked

DMore problems than a typical Model 3 year, for its age

#10 most complained-about 2021 vehicle

Complaints
677
Recalls
22
Crashes
46
Fires
5
Injuries
19
Deaths
8

Most common 2021 Tesla Model 3 problems

Share of all 677 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2021 Tesla Model 3 recalls 22

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Exterior lighting: headlights

26V50700020,349 vehicles affected

The problem
Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.
The fix
Tesla Service will replace the headlights, free of charge. Interim owner notification letters explaining the safety risk were be mailed October 3, 2026. Another notice will be sent once the repair becomes available. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.

Back over prevention: software

26V283000218,868 vehicles affected

The problem
Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.
The fix
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.

Tires: pressure monitoring and regulating systems

24V935000696,281 vehicles affected

Over-the-air fix
The problem
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
The risk
Driving with improperly inflated tires increases the risk of a crash.
The fix
Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.

Latch

24V5540001,849,638 vehicles affected

Over-the-air fix
The problem
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
The risk
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
The fix
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

Seat belts: warning light / devices

24V376000125,233 vehicles affected

Over-the-air fix
The problem
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
The fix
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

Forward collision avoidance: external / pedestrian alert

24V1530006,557 vehicles affected

Over-the-air fix
The problem
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
The risk
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
The fix
Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

Electrical system: instrument cluster / panel

24V0510002,193,869 vehicles affected

Over-the-air fix
The problem
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
The risk
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
The fix
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

Electrical system: software

23V8380002,031,220 vehicles affected

Over-the-air fix
The problem
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
The risk
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
The fix
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

Steering: automated / adaptive steering

23V085000362,758 vehicles affected

Over-the-air fix
The problem
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
The risk
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
The fix
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.

Seat belts: anchorage

22V79800024,064 vehicles affected

The problem
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
The risk
An incorrectly reassembled seat belt anchor can impair the performance of the seat belt during a crash, increasing the risk of injury.
The fix
Tesla Service will inspect and reassemble the seat belt anchors as necessary, free of charge. Owner notification letters were mailed December 20, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-20-004.

Visibility: power window devices and controls

22V7020001,096,762 vehicles affected

Over-the-air fix
The problem
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
The risk
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
The fix
Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.

Forward collision avoidance: automatic emergency braking

22V3170007 vehicles affected

The problem
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.
The risk
Swapped camera views can prevent the vehicle's cameras from detecting crossing objects and high-curvature lane lines, impairing the Autosteer and Automatic Emergency Braking (AEB) performance, and increasing the risk of a crash.
The fix
Tesla Service will correct the swapped terminals and recalibrate the cameras, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-17-007.

Electrical system: instrument cluster / panel

22V26300048,184 vehicles affected

Over-the-air fix
The problem
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
The risk
The driver may not know how fast the vehicle is traveling without the mph or km/h unit display, increasing the risk of a crash.
The fix
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed June 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-008.

Electrical system: software

22V235000594,894 vehicles affected

Over-the-air fix
The problem
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
The risk
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
The fix
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.

Electrical system: software

22V063000578,607 vehicles affected

Over-the-air fix
The problem
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
The risk
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
The fix
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.

Electrical system: software

22V05000026,681 vehicles affected

Over-the-air fix
The problem
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
The risk
Decreased defrosting performance may reduce the driver's visibility, increasing the risk of a crash.
The fix
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-18-002.

Electrical system: software

22V045000817,143 vehicles affected

Over-the-air fix
The problem
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.
The fix
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.

Electrical system: software

22V03700053,822 vehicles affected

Over-the-air fix
The problem
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
The risk
Failing to stop at a stop sign can increase the risk of a crash.
The fix
Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

Forward collision avoidance: camera

21V84600011,728 vehicles affected

Over-the-air fix
The problem
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
The risk
Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
The fix
Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

Suspension: critical fasteners

21V8350002,791 vehicles affected

The problem
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
The risk
A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.
The fix
Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.

Air bags: curtain

21V8340003 vehicles affected

The problem
Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
The risk
A twisted side curtain air bag may improperly deploy, increasing the risk of injury or occupant ejection during a crash.
The fix
Tesla Service will inspect and realign the left and right side curtain air bag as necessary, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-20-006.

Service brakes: caliper

21V3870005,974 vehicles affected

The problem
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
The risk
Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.
The fix
Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-33-002.

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677 complaints about the 2021 Tesla Model 3

Newest first, as filed with NHTSA by owners. Page 1 of 28.

Other & unknown

1. Home address and navigation error My home address, [[redacted]] appears to have been relocated in the navigation system. FSD attempted 4 separate times to navigate to some unknown location. The first 2 times FSD tried to turn into a driveway or street . I had to straighten up steering or slow in traffic to avoid an unsafe turn. The 3rd time it tried to pass my driveway. I braked harder than i like to turn into my driveway and stopped to get mail. driveway is 1/4 mile long so I reengaged FSD to go home. FSD...

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immediately shifted to reverse. That forced me to disconnect FSD again and drive home. Only in one instance was traffic encountered. These disconnects cause slow downs. In heavy traffic they may cause other drivers to jam on brakes to avoid my car. 2. Unexpected reversing When I arrived in my driveway, FSD attempted to reverse so it could continue its incorrect navigation route. intervened for the 4th time and drove the vehicle to my house. 3. Incorrect speed selection On [[redacted]] where the posted speed limit is 40mph, FSD selected the following speeds: Initially 25mph subsequently 60mph. Finally 25mph again. These behaviors raise serious safety concerns. Are these problems related to FSD 14.3 Lite, navigation mapping or speed limit recognition? , INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Unknown or otherNHTSA 11777084
Electrical systemVisibility & wipers

Safety Complaint - Loss of Camera Systems and Driving Visualization Following Software Update - I am submitting this complaint regarding multiple safety-related system failures in my 2021 Tesla Model 3. My vehicle was operating normally before a recent Tesla software update. Following the update, I began experiencing intermittent failures involving the navigation system, camera systems, and driving visualization. Initially, restarting the vehicle temporarily restored functionality, but the problems progressively...

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worsened. The vehicle now experiences: Completely black rearview/backup camera. Black or unavailable side and other camera feeds. Loss of lane markings, surrounding vehicles, and road visualization. A frozen navigation map and unreliable vehicle positioning. Random system alerts, warnings, freezing, and loss of functionality. I have attempted restarting the vehicle's computer and reinstalling the software. Neither resolved the problem permanently. These failures affect important safety-related vehicle functions, particularly the rearview camera and camera-based driving assistance systems. I am concerned that a Tesla software update may have triggered or contributed to a failure affecting multiple vehicle systems. I cannot independently establish the cause, which is why I am requesting regulatory review. I am asking NHTSA to document this complaint, investigate whether similar failures have been reported in 2021 Tesla Model 3 vehicles, and determine whether this may represent a broader safety-related defect. I am particularly concerned about the complete loss of the rearview camera and other camera systems.

Filed Incident Electrical system · Unknown or other · Visibility / wiperNHTSA 11777073
SuspensionBody, doors & structure

The contact owns a 2021 Tesla Model 3. The contact stated that while driving 5 MPH from a stoplight, there was a loud sound coming from the vehicle. The vehicle was taken to a Tesla Service Center, where diagnostic testing determined that the rear subframe fractured and the toe link and aft link failed, requiring replacement. The contact requested that the service center submit a goodwill claim to the manufacturer for repair assistance. The manufacturer was notified of the failure via mobile application and telephone. The failure mileage was approximately 97,000.

Filed Incident Suspension · StructureNHTSA 11776246
Other & unknown

Over the past week when using autopilot the Tesla has jerked to the right and slowed down. I took control immediately every time, and I'm unsure if it thought it was coming to an emergency stop or trying to swerve off the road.

Filed Incident Unknown or otherNHTSA 11773642
Visibility & wipersDriver assistance

Immediately following the installation of over-the-air software version 2026.32.3, the vehicle's center touchscreen lost all driving visualization capabilities. The backup camera now displays a black/non-responsive screen, removing federally mandated back-over protection. Additionally, the vehicle no longer provides active safety alerts, such as forward collision warnings or blind-spot obstructions, and driver-assist technologies (Autopilot) are entirely unavailable. Official Manufacturer Diagnosis: A physical...

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diagnostic review of the vehicle's alert and signal history by Tesla Service confirmed an internal hardware communication failure directly induced by the software rollout. The official service logs state that the secondary Autopilot processor, designated as "Processor Turbo-B," has suffered a fatal fault and is failing to communicate. Tesla documentation acknowledges that this software-induced hardware lockup prevents the car from completing future software updates and has permanently disabled the safety vision suites. Current Vehicle Status: A subsequent physical replacement of the 12V low-voltage battery failed to resolve or clear the faults, confirming a permanent failure of the primary computing hardware. The manufacturer requires an out-of-pocket Car Computer replacement cost of $2,136.00 to restore federally mandated safety features that were operational prior to the manufacturer's software deployment. The vehicle is currently being operated without active safety overrides, emergency braking, or backup visibility.

Filed Incident Visibility / wiper · Lane departure · Forward collision avoidanceNHTSA 11773348
SteeringSuspension

2021 Tesla Model 3 with approximately 110,000 miles. Loud creaking/squeaking noise from the front suspension (primarily passenger side) when driving at low speeds over bumps and during slow turns. The noise matches the known front upper control arm ball joint water intrusion issue documented in Tesla service bulletin SB-20-31-006 and widely reported by other Model 3 owners. No warning lights, messages, or other symptoms. The component is available for inspection. I have scheduled a service appointment with Tesla...

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but the vehicle has not yet been inspected or repaired by the manufacturer or any independent shop. While currently only a noise (NVH) issue, progressive wear of this ball joint can lead to play in the suspension, uneven tire wear, degraded steering feel, and potential loss of control if the joint fails.

Filed Incident Steering · SuspensionNHTSA 11773010
Electrical systemDriver assistance

During a Tesla over-the-air software update, while the vehicle was charging at a Tesla V4 Supercharger, the Hardware 3 Autopilot/car computer failed and entered a permanent boot loop. All cameras became inoperative, including the federally required rearview backup camera, and the vehicle lost Autopilot and automatic emergency braking. Tesla has diagnosed the failure as a car-computer failure, and the failed computer is available for inspection. The vehicle was not in a collision and had no prior damage; the failure...

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occurred during a Tesla-initiated update. A non-functioning rearview camera eliminates the driver's rear view and increases the risk of a backover collision, and the loss of automatic emergency braking removes forward crash protection. This matches numerous existing complaints in this database describing the same Hardware 3 computer failure and camera loss after a software update, one of which reports a resulting collision. Tesla has declined to repair it at no charge despite the failure being caused by its own update, approximately 3,000 miles out of warranty. I am requesting NHTSA open a defect investigation into Hardware 3 Autopilot-computer failures that disable the rearview camera and automatic emergency braking.

Filed Incident Electrical system · Forward collision avoidanceNHTSA 11772231
Driver assistance

Multiple watchdog daemon failures triggering every ADAS system to become unavailable at random. in one instance I had FSD enabled, mid turning a corner to freeway onramp FSD disengaged, provided no warning or alert, and almost caused me to run into another car (thankfully I have a habit of holding onto the steering wheel). I have reported the problem to tesla service which they acknowledge the multiple alerts/warnings on my car however it wont be seen by them for 15 days from 10/18/2026 The vehicle is...

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available for inspection The warnings only appeared after failure occurs. sometimes its right away when car is put in drive, other times it happens without warning mid drive. I have not had back and forth correspondance with Telsa - I have an pending request for service visit, however due to backlog they wont see the vehicle for 15 days minimum.

Filed Incident Forward collision avoidance · Lane departureNHTSA 11771895
Electrical system

High Voltage battery BMS error.

Filed Incident Electrical systemNHTSA 11770587
Suspension

The owner reported a grinding noise coming from the front of the vehicle. The vehicle was taken to the Tesla Service Center in [[redacted]], where it was diagnosed on [redacted], at 47,821 miles. Diagnosis found the front suspension required replacement of the front lower lateral links (left and right), the front lower compliance links (pair), and both front upper control arms. The repair was performed onXXX. The owner paid $2,035.20 because Tesla said the basic warranty had expired by time on [redacted], although...

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the vehicle was under the 50,000-mile limit. There was no crash, no fire, and no injury. The concern is premature failure/wear of the complete front suspension link set at under 50,000 miles. These suspension links are safety-critical components affecting steering and vehicle control, and failure or detachment could affect handling. The problem was confirmed and repaired by the Tesla service center. The symptom prior to repair was the grinding noise from the front; no warning lamps are known. Whether the replaced components are available for inspection is UNKNOWN. The failed components are the same front suspension lateral links addressed by NHTSA recall 21V835 (this vehicle was checked and is NOT in that recall population) and the front lower lateral link detachment under NHTSA investigation PE26006. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident SuspensionNHTSA 11770050
Body, doors & structureVisibility & wipers

The power liftgate strut failed in normal use and bent the trunk liftgate, which now strikes the rear glass every time the trunk opens or closes. The vehicle has not been in a crash and the trunk was not obstructed or misused. The driver-side power strut stopped operating and the trunk would not open or close properly. On [redacted] Tesla Service ([[redacted]]) inspected the vehicle. The service record states the liftgate power strut was stuck in the closed position because the liftgate is bent to the right,...

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hitting the glass on opening and closing. Tesla installed a new power strut, then removed it. A service message stated the hinge was replaced and the liftgate remains far out of alignment; the service record does not list a hinge replacement. The visit was marked resolved. The power trunk no longer functions. The bent liftgate contacts the rear glass on every cycle, so the glass can break on anyone standing at the rear of the vehicle while the trunk is opened or closed. Tesla referred the vehicle to a collision center, classified the repair as body damage, and stated its Extended Service Agreement does not cover it. No repair date or loaner was provided, and Tesla gave no guidance on whether the trunk is safe to use in the meantime. Other owners of 2021-2023 Model 3s with the factory power trunk have reported the power strut bending the hinge and liftgate in normal use. I am reporting this as a potential defect in the power liftgate strut and hinge design. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Structure · Visibility / wiperNHTSA 11769953
BrakesDriver assistance

Urgent Safety Concern - Uncommanded Braking During Manual Driving. On October 2, 2026, while driving my 2021 Tesla Model 3 Standard Range manually at approximately 45 mph and slowing to make a turn at an intersection, my vehicle unexpectedly applied very strong braking for approximately 1-2 seconds before releasing. Neither Autopilot, FSD, nor Traffic-Aware Cruise Control was engaged. I am concerned about a possible unintended Automatic Emergency Braking activation or braking-system malfunction. This creates a...

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serious safety concern for my family, including our newborn child. I request that this be urgently reviewed and determine what triggered the braking, including whether AEB, ABS, or another braking-control system intervened in suck similar cases, so many were reported online. Please also provide the diagnostic findings and a written assessment of whether the vehicle is safe to operate.

Filed Incident Service brakes · Forward collision avoidanceNHTSA 11768851
Wheels & tires

On [[redacted]], the Walmart Auto Care Center on Thomasville Rd in Tallahassee, FL installed four Goodyear Reliant All-Season tires, size 235/45R18 94V (standard load), on my 2021 Tesla Model 3 Standard Range Plus (approximately 75,000 miles). The vehicle's door placard specifies 235/45R18 at 42 PSI cold, and the original-equipment specification for this vehicle is 235/45R18 98 XL (extra load). The installed tires carry a lower load index (94 = 1,477 lbs per tire) than the vehicle requires (98 = 1,653 lbs per...

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tire). The tires were delivered underinflated at approximately 35-37 PSI instead of the placard-required 42 PSI cold. After I inflated them to 42 PSI, the right-rear tire initially would not hold pressure and dropped to approximately 31 PSI, indicating a bead-seating or valve defect from installation; it later accepted 42 PSI but requires monitoring. My normal commute involves sustained highway driving at 70+ mph. Operating at highway speeds on tires rated below the vehicle manufacturer's specified load index, combined with underinflation and a suspected bead/valve installation defect causing pressure loss, creates a risk of heat buildup, tread separation, or sudden blowout and loss of vehicle control. Walmart did not correct the installation: staff attempted to install only three of the four correct replacement tires and later told me to purchase an additional tire at my own expense. I declined both. No crash, fire, injury, or police report resulted. The tires remain on the vehicle pending resolution. This complaint documents the safety hazard created by the incorrect tire fitment and defective installation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident TiresNHTSA 11768227
Steering

I have a model 3 2021 Tesla. I noticed that several times it gives me the alert for steering wheel malfunction when it rains. In these instances the car will completely froze in the middle of the highway. I noticed Tesla had a recall for the 2023 Tesla's for the same issue but failed to inspect the 2021 that also has similar issues. I think this is a huge safety issue that's a manufactured issue that could have cost me my life

Filed Incident SteeringNHTSA 11767844
Driver assistanceCrash

I am reporting a repeatable safety problem with FSD Lite's end-to-end parking behavior. On July 22, 2026, FSD Lite reversed the vehicle into a solid concrete garage wall while backing into a parking space. The vehicle did not stop before hitting the wall and sustained a scrape. On September 20, 21, and 22, 2026, FSD Lite selected parking spaces and began reversing toward parked cars. I had to intervene each time to prevent a collision. When I select the parking space myself, the maneuver works correctly. A previous...

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software update briefly fixed the problem, but it returned after the vehicle updated to FSD Lite v14.1 Lite, software build 2026.26.6.5. This is a repeatable reverse-parking safety defect that can cause property damage and could injure someone. No one was injured, and no other property was damaged. The vehicle and its logs are available for inspection. Please review the FSD parking-space selection, reverse path planning, obstacle detection, and braking behavior for these events.

Filed Incident Unknown or other · Back over preventionNHTSA 11765998
Suspension

The front suspension became loose and produced a clunk while driving. The vehicle was taken in the same day. Two independent shops examined it and neither could perform the repair. One reported that a nut for the lower suspension link fasteners was still loose inside the vehicle structure and could be heard moving, and that the cause was unknown. The vehicle was then taken to a manufacturer service center. Its printed factory invoice diagnosed that the captive nuts for the lower subframe links had failed. The...

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front subframe, both front lower lateral links, the front lower compliance link assemblies and the front aero shield were replaced, followed by a four-wheel alignment and a post-repair test drive. There was no collision, no impact damage and no tampering. The failure occurred at approximately 41,766 miles. SAFETY RISK: the lower lateral and compliance links locate the front wheels. Fasteners securing them backing out or failing can allow a link to separate from the subframe, shifting alignment and affecting steering control. This vehicle is driven regularly at highway speed, often with driver assistance engaged, and by more than one driver in the household. A separation at speed could have caused a loss of control. WARNING SYMPTOMS: an audible clunk from the front suspension and a loose-feeling front end, first noticed shortly before the vehicle was taken in. No warning lamp or message appeared. CONFIRMATION: the failure was diagnosed and repaired by the manufacturer's own service center, and the diagnosis appears as printed text on the factory repair invoice, which is available. The replaced parts may no longer be available for inspection. This vehicle has no open or completed suspension recall. Existing recall campaigns covering front suspension lateral link fasteners on this model did not include it. The repair was paid out of pocket.

Filed Incident SuspensionNHTSA 11765089
Electrical systemVisibility & wipersDriver assistance

After a Tesla-delivered over-the-air software update, my 2021 Tesla Model 3 equipped with Hardware 3 experienced loss of the rear-view camera along with other camera and Autopilot-related functions. The exact date the condition first appeared is unknown, but it occurred after the software update. Camera calibration later became stuck and resets/recalibration did not restore functionality. Tesla Service inspected and reproduced the problem. Tesla documented camera alerts, inability to activate Autopilot, alerts for...

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both pillar cameras and the front-main camera, proper voltage to the cameras, no short to body, and no change after testing a known-good camera. Tesla concluded that the affected cameras share a deserializer path internal to the HW3 car computer and diagnosed an internal car-computer failure requiring complete computer replacement and camera calibration. The safety concern is loss of the rear-view camera and multiple camera-based driver-assistance functions, reducing rear visibility and eliminating features that rely on those cameras. Tesla did not identify the root cause of the internal HW3 failure or establish that the preceding software event could be excluded as a cause, trigger, or contributing factor. Tesla has separately acknowledged in NHTSA Recall 26V283 that software on certain HW3-equipped Model 3 vehicles can prevent camera streams from reaching the MCU and result in loss of the rear-view camera image. I am not claiming that recall necessarily applies to this specific failure; I am reporting the similar sequence so NHTSA can determine whether there may be a broader defect pattern. The vehicle remains unrepaired and is available for inspection upon request.

Filed Incident Electrical system · Visibility / wiper · Lane departureNHTSA 11764750
Driver assistance

Interior camera circuit failed in the main computer as diagnosed by Tesla, it disables most safety features of the car, no collision warning or avoidance, no automatic emergency breaking, no lane departure warning or correction, no reverse cam, no cruise control or self driving, and probably more. Only Tesla can replace it because it's vin matched to the car, for $2400. This part should be more durable

Filed Incident Forward collision avoidanceNHTSA 11763429
Electrical systemBrakesFuel system

As we were normally driving, the car lost power immediately with no warning sign. After the power is lost, brake does not function, electrical door button doesn't function, hazard light doesn't function. Car was able to scroll to a complete stop to the side of the road. The steering wheel is locked. Again, BRAKE DID NOT FUNCTION after the power is lost. No button works, no screen turns on, car is not able to turn to neutral. There was no collision prior and no warning prior. Tried to file a police report. But...

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Officer [[redacted]], badge # [redacted], refused due to there was no collision and no accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Electrical system · Service brakes · Fuel / propulsion systemNHTSA 11763172
Body, doors & structure

The contact owns a 2021 Tesla Model 3. The contact stated that the trunk strut failed, and the lift fractured, causing the rear glass to crack. There was a long crack from the edge to the top of the glass. The contact's husband cut the strut because the vehicle could not be driven with the truck ajar. A service appointment was scheduled on the App by text with the local dealer. A message was sent to the Tesla manufacturer. The failure mileage was approximately 82,000.

Filed Incident Latches / locks / linkagesNHTSA 11763100
Visibility & wipersDriver assistance

Tesla replaced the windshield on my 2021 Model 3 at the Tesla Service Center in Schaumburg, IL. Days after the installation, following a light rain, a film appeared on the exterior surface of the glass. In the presence of moisture the film hazes over and substantially obscures forward visibility from the driver's seat. The first occurrence was on 8/22/2026 while leaving a venue in heavy pedestrian traffic. Forward visibility was significantly degraded. During that drive the vehicle's driver-assist system issued a...

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take-control prompt and returned control to the driver. The system did not display a reason for the prompt, so I cannot attribute it; I am reporting that it occurred while visibility through the windshield was degraded. The condition is not removable by normal means. Windshield wipers and washer fluid do not clear it. The defroster/defogger does not clear it, which rules out interior condensation. It required manual scrubbing to reduce, and it has recurred repeatedly since. It presents only in high humidity or after precipitation; in dry conditions the glass appears normal. The condition did not exist prior to the windshield replacement. I have photographs taken from the driver's seat showing the obscured view. I reported this to Tesla on 8/22/2026 through two in-app channels; both were closed without a response. I escalated by email on 8/24/2026. The service manager responded and scheduled an inspection. As of this filing the substance has not been identified, no cause has been determined, and no correction has been made. The condition remains active. I am filing because a windshield that intermittently obscures forward vision under ordinary weather conditions is a driving hazard, and because the vehicle has been operated in that condition while awaiting resolution. No crash, injury, or fire has occurred.

Filed Incident Visibility / wiper · Forward collision avoidanceNHTSA 11761153
Suspension

My 2021 Tesla Model 3 with approximately 70,000 miles developed front suspension problems. It began with squeaking, creaking and groaning, similar to a rusty playground swing, especially while turning or when the suspension moved. The noise was worse in hot weather and progressively became extremely loud and constant during normal driving. I also began hearing intermittent knocking/"bonking" or clunking. I could even hear the suspension when the vehicle compressed as I sat in the driver's seat. There were no...

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warning lights or messages. Tesla inspected the vehicle and diagnosed both front lower lateral links and both front lower compliance links as needing replacement, along with an alignment. Tesla estimated approximately $1,960. CPR EV Repair replaced the diagnosed lower suspension components. After removal, the bushings showed significant visible deterioration, including cracked, torn and separated rubber around the inner sleeves. CPR EV also advised that the front upper control arms were worn and would need replacement. I was concerned for my safety because failure or separation of a deteriorated front suspension component while driving could affect steering or vehicle stability and potentially cause loss of control. Although I did not experience a complete separation or crash, the rapidly worsening and eventually constant symptoms made me concerned about continuing to drive. I have Tesla's estimate, CPR EV documentation and photographs of the deteriorated components after removal.

Filed Incident SuspensionNHTSA 11757148
Suspension

my 2021 tesla model 3 required replacement of both front upper control arms due to premature wear. the vehicle developed suspension noise, and an inspection determined both upper control arm assemblies with ball joints needed replacement. the repair cost was $1,845, including a wheel alignment. i am aware of numerous similar owner reports involving premature front suspension component failures in tesla model 3 vehicles and am submitting this complaint because i believe this may represent a broader safety-related issue.

Filed Incident SuspensionNHTSA 11754861
Driver assistance

I was driving down Interstate 635 Lane Departure Assist on my 2021 Model 3 pulls me into the lane it senses im departing into when system is set to "assist" (if vehicle sense im straying into the left lane as an example, it will pull me further towards the left lane markings and requires an abnormal amount of effort into recentering the vehicle within the lane I am in). Vehicle has since been driven in "warning" setting since this event with no further issues.

Filed Incident Lane departureNHTSA 11754632
Driver assistance

The adaptive cruise control on Tesla vehicles is dangerous. The model in question is a 2021 Model 3 but its an issue with many model years. The cruise control tends to get confused and applies the brakes during normal driving leading to very unsafe conditions for the Tesla and anybody behind it. The issue can happen in any environment and from 1-2 times per drive. There are no warnings or indications that the car is about to apply the brakes. The car has not been inspected by a service center but is in good working condition.

Filed Incident Forward collision avoidanceNHTSA 11754569

Tesla Model 3: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20250300-A
20242245281Driver assistanceC
202343112731Driver assistanceD
202277418574Driver assistanceD
202167722465Driver assistanceD
202045521542Driver assistanceC
201962322615Driver assistanceC
20181,039191034Driver assistanceD
2017271610Driver assistanceA
All Model 3 years

2021 Tesla Model 3 vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2021 Tesla Model 3

Does the 2021 Tesla Model 3 have any recalls?

Yes - NHTSA lists 22 recalls for the 2021 Tesla Model 3: headlights (August 2026); software (May 2026); pressure monitoring and regulating systems (December 2024); latch (July 2024) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2021 Tesla Model 3?

By the complaints owners filed with NHTSA, the most common problem areas are the driver assistance (431), brakes (126), acceleration & cruise control (123).

How many complaints has the 2021 Tesla Model 3 had?

677 complaints have been filed with NHTSA, the first on December 28, 2020 and the latest on November 10, 2026. Of these, 46 describe a crash and 5 a fire, and together they report 19 injuries and 8 deaths.

Is the 2021 Tesla Model 3 a reliable vehicle?

Its Safety Index is 37 out of 100 (grade D: more problems than a typical Tesla Model 3 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Tesla Model 3 years have the most complaints?

2018 (1,039), 2022 (774), 2021 (677). See every Tesla Model 3 year compared.

What should I do if my 2021 Tesla Model 3 has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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