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Latest vehicle complaints

3,652 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2017 Toyota HighlanderTransmission & drivetrain

The UA80 Transmission whine began around 120000 miles, this transmission is from the same [[redacted]] plant that the ZJC CSP has been issued out of but they claim my vin doesn't fall into the margin of VIN numbers that are covered. On [redacted] the Toyota service center of Dan Cava Toyota world in [[redacted]] stated they were sure the transmission would give out any time and they were sorry they couldn't help and that many people have this issue and they are sure it's the same cause as the ones that were...

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affected by this CSP it just wasn't added into the margin of VIN numbers that Toyota decided they would cover. There are plenty of forums and petitions on the internet of people going through this very same issue. I am amongst many who feel Toyota should have to expand the CSP to include any VIN with these transmissions in the years these were made to be covered. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Power trainNHTSA 11775017
2024 Lincoln NautilusElectrical systemBody, doors & structure

I am reporting a serious safety concern involving my 2024 Lincoln Nautilus. While driving on a public road, the passenger-side door unexpectedly opened while the vehicle was in motion. This created a dangerous situation for me, my passengers, and other motorists. I am concerned that this may be related to an electrical, electronic, or door-latching system defect. I am requesting that this incident be documented and investigated as a potential vehicle safety defect. I do not believe this vehicle is safe to...

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operate until the cause has been identified and properly repaired. I am also contacting Lincoln and the dealership to request a complete inspection and written documentation of the incident.

Filed Incident Electrical system · Structure · Unknown or otherNHTSA 11775014
2019 Kia SoulEngine & coolingFuel system

1. An independent mechanic diagnosed a fuel injector that was stuck open, allowing excessive gasoline to enter the engine and causing flooding. The mechanic also identified issues with the crankshaft position sensor, ignition coils, spark plugs, and coolant temperature sensor. I don't know if it available for inspection upon request. We replaced one of the fuel injectors out of four. 2. While driving the car started to stutter and white smoke came out of the back of the car. There was a distinct gasoline smell....

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After pulling over to the side of the highway, and turning off the engine, it would not start again. The engine turning off created a potentially dangerous situation for the driver and surrounding drivers on the highway during rush hour, particularly given the lack of warning indicators. The car required a tow 3. Yes. An independent mechanic inspected the vehicle and initially performed repairs that allowed the engine to start. However, significant white exhaust smoke remained. Upon further diagnosis, the mechanic reported that a fuel injector was stuck open and flooding the engine with gasoline. He stated that this type of failure is common in Kia Soul cars. 4. The car was inspected and diagnosed by an independent automotive repair shop, 360 Mechanic Inc. There has been no reported inspection by Kia, law enforcement, or an insurance representative. 5. Prior to the breakdown, the car experienced shaking at higher speeds. The exact date these symptoms first appeared is unknown. No check engine light or other dashboard warning indicators appeared before or during the breakdown.

Filed Incident Engine · Fuel / propulsion systemNHTSA 11775011
2019 Cadillac CT6-VSeats & seat belts

I am submitting this safety defect complaint to the National Highway Traffic Safety Administration (NHTSA) regarding the unexpected failure of the front passenger head restraint in my Cadillac CT6-V. My vehicle recently underwent infotainment system repairs at Crest Cadillac, an authorized GM dealership. The passenger seat had not been occupied for several months. When a passenger recently sat in the seat, the head restraint unexpectedly fell over and became nonfunctional. There was no collision, impact, misuse,...

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or known event explaining this failure. The vehicle is currently at an authorized GM dealership for evaluation. I am concerned that this failure may be associated with the recent dealership repairs or an underlying component defect. More concerning, two individuals in an online Cadillac CT6 owners' group stated that this particular component fails more frequently than one would expect. These reports suggest a potentially recurring safety defect rather than an isolated incident. Federal Motor Vehicle Safety Standard No. 202a (49 CFR § 571.202a) establishes mandatory head restraint safety requirements intended to reduce neck injuries during collisions. A broken head restraint compromises occupant protection and increases the risk of serious injury during rear-end collisions. I request that NHTSA investigate this failure, review similar complaints involving Cadillac CT6 vehicles, and determine whether a systemic manufacturing, design, or servicing defect exists that warrants a safety recall or corrective action. I also request preservation of the failed components, dealership service records, and diagnostic findings. This is a serious failure of federally regulated occupant safety equipment, not a cosmetic or routine warranty issue.

Filed Incident SeatsNHTSA 11775008
2018 Lincoln MKCEngine & cooling

10/26/26, took vehicle in for service due to a rough start. Was notified by phone the vehicle was diagnosed with the engine coolant intrusion and was found to have low coolant. The vehicle had just been inspected the week prior and all levels were acceptable. Engine needed to be replaced. Just under 68000mi. This known engine issue/documented defect needs addressed and at minimum, customer notified BEFORE it happens to them.

Filed Incident EngineNHTSA 11775007
2019 GMC Sierra 1500Engine & cooling

Catastrophic Engine Failure/Engine Seized at Highway Speed We were driving on a two lane highway at approximately 55 mph. We had just left home and only gone 20 miles. All of a sudden pressing the gas pedal did nothing and after a few seconds the truck died. I was able to move over a foot or two but there was really not much shoulder. We were blocking traffic. I tried to call for help but had no service and making an emergency call would not work either. I had just started to walk down the highway until I got...

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service when a sheriff's deputy pulled up behind us to help. Thankfully no one was hurt. There were no warning lights or sounds on my dash. The only thing the truck said was to shift to Neutral to restart which of course wouldn't work. The only other indication of what had happened was the temperature gauge was as hot as it would get. When we popped the hood the coolant was boiling and spewing out of the relief valve and the oil was completely empty. My oil was full before we left. My engine had siezed. The dealership won't tear down the engine to find the specific cause becasue it's too costly. It is still sitting at rhe dealership now.

Filed Incident EngineNHTSA 11775006
2019 GMC Sierra 1500Engine & cooling

Catastrophic Engine Failure/Engine Seized at Highway Speed We were driving on a two lane highway at approximately 55 mph. All of a sudden pressing the gas pedal did nothing and after a few seconds the truck died. I was able to move over a foot or two but there was really not much shoulder. We were blocking traffic. I tried to call for help but had no service and making an emergency call would not work either. I had just started to walk down the highway until I got service when a sheriff's deputy pulled up behind us...

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to help. Thankfully no one was hurt. There were no warning lights or sounds on my dash. The only thing the truck said was to shift to Neutral to restart which of course wouldn't work. The only other indication of what had happened was the temperature gauge was as hot as it would get. When we popped the hood the coolant was boiling and spewing out of the relief valve and the oil was completely empty. My oil was full before we left. My engine had siezed. The dealership won't tear down the engine to find the specific cause becasue it's too costly. It is still sitting at rhe dealership now.

Filed Incident EngineNHTSA 11775005
2022 Acura MDXTransmission & drivetrain

front differential leaking oil/transmission fluid. only front wheels are driving car. no warning lights from car. Independent repair shop diagnosed as a failed front differential due to stripped internal splines inside the differential leading to a leak.

Filed Incident Power trainNHTSA 11775003
2024 Nissan AltimaOther & unknown

When door is unlocked the door will not open you have to keep doing it to open the door does it sometimes but still should not be doing it

Filed Incident Unknown or otherNHTSA 11775002
2018 Honda AccordEngine & cooling

The check engine light came on. I took it to the dealership where I bought it. They instructed me to go to an authorized Honda repair facility. I took it in July 17, 2025 for a check engine light. The auto repair dealership said the head gasket was no good. So they repaired it my extended warranty paid for the cost. Then the repair facility did an unauthorized second disassembly without my permission So they repaired it my extended warranty paid for the cost. Then the repair facility did an unauthorized second...

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disassembly without my permission then I was expected to pay for the engine repair. There was coolant leaking into the engine which caused the engine block to be warped. Pistons rings cylinder was completely messed up.

Filed Incident EngineNHTSA 11775000
2021 Jeep WranglerElectrical systemFire

On September 20, 2026 I came outside to find the charging port on my 2021 Jeep Wrangler 4xe smoking and extremely hot to touch. It had been plugged into a level 1 (120v) charging cable to charge overnight outside our garage. I immediately unplugged the charging cable and placed it on the ground. While inspecting the charging port on my Jeep I found the pins charred and melted plastic inside the port, possibly caused from electrical arcing. I made an appointment with the dealership the following day but had to...

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wait until October 26 to be seen. During the appt on Oct 26 they completed software updates and confirmed the charging port had been destroyed and complete replacement was necessary due to the severe high voltage thermal incident. They quoted $1055 for replacement, denying warranty coverage due to mileage (137,000 miles). I believe this malfunction represents a severe malfunctioning defect in the high voltage charging infrastructure of my Jeep 4xe vehicle that put my vehicle, home, and family at risk.

Filed Incident Electrical systemNHTSA 11774999
2022 GMC Sierra 1500Transmission & drivetrainEngine & cooling

At three years old with 37,000 miles on it, the engine started ticking loudly consuming oil when I went to look it up. I saw there was a recall. Nobody had notified me about the recall. The technician said it failed their diagnostic test and I would be getting a new engine. Nine weeks later, I get a new engine. One year later at 51,000 miles the transmission failed.

Filed Incident Power train · EngineNHTSA 11774998
2026 GMC Sierra 1500Wheels & tires

Subject: General Grabber Tire Failure at 13,464 Miles I am reporting a catastrophic General Grabber tire failure on my 2026 GMC Sierra at 13,464 miles\. I am concerned that the failure may involve a defect in materials or workmanship and am requesting that it be recorded and reviewed as a potential safety defect\. The tire is a General Grabber HTS60, size 275/60R20\. Photos of the failed tire are available\. I can provide the tire's DOT identification number if needed\. After the failure, we contacted a GMC...

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dealership in [[redacted]], and attended an appointment at Bergstrom in [[redacted]]\. We received conflicting information from the dealerships and GMC customer service about warranty coverage\. Because I needed a usable vehicle and could not wait for the warranty dispute to be resolved, I purchased a replacement tire from Walmart and my husband installed it\. My safety concern is that this tire suffered a catastrophic failure at only 13,464 miles\. The cause has not been confirmed, and I would like NHTSA to assess this report alongside any similar complaints\. Please advise what additional information or documentation would assist your review\. [[redacted]] Phone: [[redacted]] Vehicle: 2026 GMC Sierra Mileage at failure: 13,464 Tire: General Grabber HTS60, 275/60R20 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident TiresNHTSA 11774996
2022 Ram 1500 Classic Regular CabEngine & cooling

The vehicle is equipped with eTorque. It has failed to start after stopping at a traffic light or stop sign. The last time it happened it began to move and then the parking brake engaged and transmission shifted into park. This is a dangerous escalation of an already serious safety problem. The stalling has happened over the past 2 years. The latest happened last week.

Filed Incident EngineNHTSA 11774994
2025 Nissan RogueVisibility & wipers

I got in my car and closed the passenger side door and the rearview window shattered

Filed Incident VisibilityNHTSA 11774993
2024 Nissan RogueElectrical systemEngine & cooling

What component or system failed or malfunctioned, and is it available for inspection upon request? The throttle body/throttle chamber system malfunctioned, causing the vehicle to stall and shut off when shifted into gear. The vehicle was diagnosed and repaired by Dick Smith Nissan in [[redacted]]. The defective component was replaced as part of the repair. I can provide service records and repair documentation upon request. How was your safety or the safety of others put at risk? My vehicle stalled unexpectedly...

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while I was driving in traffic, creating a dangerous situation because there were vehicles both in front of and behind me. The sudden loss of power left me stranded in the roadway and at risk of being involved in a collision. Fortunately, bystanders helped push my vehicle out of traffic and into a nearby parking lot. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Dick Smith Nissan in [[redacted]], inspected the vehicle and confirmed the issue. Diagnostic testing revealed throttle body fault codes stored in the system. The dealership replaced the throttle chamber, reprogrammed the ECM, and completed a drive cycle to correct the problem. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle was inspected by Dick Smith Nissan, an authorized Nissan dealership. To my knowledge, the vehicle and component have not been inspected by the manufacturer, law enforcement, or insurance representatives. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No. There were no warning lamps, messages, drivability issues, or other symptoms before the vehicle stalled. After the vehicle stalled in traffic, all dashboard warning lights illuminated. The first indication of a problem occurred at the time of the failure on March 22, 2026. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Electrical system · Unknown or other · EngineNHTSA 11774991
2026 Chevrolet ColoradoElectrical systemDriver assistance

On October 29, about one week after I took delivery of my new 2026 Chevrolet Colorado, the entire instrument panel failed while I was parking. The gauge cluster, infotainment/stereo display, LoJack system, and airbag system all shut off, and the airbag warning indicated the system was inactive. The failure lasted two days with no gauges and no working airbags, and nothing came back on after restarting the vehicle. I took the truck to the dealer (Bomnin Chevrolet) on October 30. The service department confirmed...

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there is a problem but could not give an estimate for a repair. Mileage at the time of failure was approximately 200miles. Because the vehicle may be operating without functional airbags or instrument readings, I consider it unsafe to drive.

Filed Incident Electrical system · Lane departureNHTSA 11774989
2024 Kia EV9Electrical systemLightsEngine & cooling

This car has had a series of electrical issues in the first year of use. 1. The main battery needed to be replaced 6/2025 2. The 12 V battery needed to be replaced 6/2205 3. 7/2026 There is an electrical issue that causes the right headlight to go out and all the indicator lights to be set-off, which prevents certain safety functions. This has been evaluated be an independent Bodyshop, which changed a part. Then 3 visits to the Kia dealer where another part was changed. After 4 visits and 2 parts, the problem occurred again. I've asked Kia to buy out the lease and they have not. This car is under warranty, but not fixed

Filed Incident Electrical system · Exterior lighting · EngineNHTSA 11774986

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