The car was recalled for a software update involving the IMC. The update was completed on [redacted]. Since that time none of the software components work. I cannot use Google assist. I cannot use the saved information before the update. Many other issues that were not present prior to the update. I have gone back 6 times to the Honda dealer (Brilliance Honda in [[redacted]]) each time they look it over and say it will download something once I get home. It never downloads anything and I have to reschedule...
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yet another appointment. Also one associate wanted me to sign an invoice for $189.00 but said there would not be a charge. I told him if there is no charge I will wait until the corrections are made and he walked away annoyed and refused to help me. This software update was to correct a problem that Honda caused by not loaded the software correctly. It can cause the car to stop suddenly and this of course would cause a horrible accident. I also believe they are stringing me along hoping I will give up. The car was expensive and has been recalled numerous times. I feel it may not be safe and I cannot get the Honda dealer to fix it and they are just asking me to come back and come back and come back. Help please. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)