- The problem
- Chrysler is recalling 1,364 windshield wiper modules, p/n 55077098aj, sold during the 2008 and 2009 calendar year for use as aftermarket replacement equipment on my 2002-2009 dodge ram pickup trucks. These wiper module assemblies may be susceptible to water intrusion that could result in partial or complete loss of windshield wiper capability.
- The risk
- When the wiper system fails, the operator will have reduced visibility which could result in a crash.
- The fix
- Dealers will replace the wiper module assemblies with vented wiper motor housings free of charge. The safety recall began on august 28, 2009. Owners may contact chrysler at 1-800-853-1403.
Visibility & wipers
2003 Dodge Ram Visibility problems
Owners have filed 44 complaints about the 2003 Dodge Ram's visibility & wipers with NHTSA - 3% of all its complaints, most recently on July 19, 2019. They describe 2 crashes, 0 fires and 1 injury. Windshields, wipers, defrosters, mirrors, backup cameras and glare.
- Complaints
- 44
- Recalls
- 1
- Crashes
- 2
- Fires
- 0
- Injuries
- 1
- Deaths
- 0
Visibility recalls for the 2003 Dodge Ram
Visibility complaints
Tl* the contact owns a 2003 dodge ram 1500. The contact stated that cracks were present on the dashboard. Also, while operating the air blower, debris blew into the cabin and distracted the driver. Furman dodge (24252 state rd 54, lutz, fl) and the manufacturer were notified of the failure, but no assistance was offered. The vehicle was not diagnosed or repaired. The failure mileage was 66,000.
DRIVER SIDE HEAT NOT WORKING OR DEFROST
Wipers do what they want to, no- off dont seat stop in middle of windshield
Blend doors in this year and model vehicle are known to break causing no heat to be diverted to the defroster causing a safety issue because the windshield can not be properly defrosted. This can cause visibility concerns which can result in a crash.
Dash has just fallen apart shards are all over the place. Ac re circulation door has broken off so can not divert flow from vents to defrost so I can not defog the inside of my windshield. The ac quit getting power do to ignition wires getting hot in connection.
Tl* the contact owns a 2003 dodge ram 1500. While driving at an unknown speed, the vehicle shook abnormally and a grinding noise was heard. The contact stated that the wheel hubs became detached while driving at a low speed. In addition, the contact stated that the rear glass shattered after being involved in a minor rear end collision. A police report was not filed and there were no injuries. The dealer and manufacturer were not contacted. The vin was invalid. The failure mileage was approximately 145,000.
The dashboard and hvac system has cracked to pieces causing the defrosters to be inoperable most of the time and constantly blows pieces of plastic and foam out of the vents occasionally getting in the driver's eyes and nose causing sneezing and distracting irritation.
The windshield appears weak having many pock marks in it. This causes the windshield wipers to need to be replaced often. The dash is severely cracked and we are afraid that this is going to cause the air bag to rupture on the passenger side (besides the fact that it is coming apart).
Tl* the contact owns a 2003 dodge ram 1500. The contact stated that upon entering the vehicle, the doors on the front passenger and the rear passenger side failed to open. Also, the contact mentioned that the windows and the locks would not operate. The contact stated that this was a recurring failure. The vehicle was driven to an independent mechanic for diagnostic testing. The technician stated that the vehicle was working up to specifications. The vehicle was not repaired. In addition, the contact stated that...
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the vehicle was involved in a crash and the air bags failed to deploy. No further details of the crash were provided. The vehicle was towed to the independent mechanic for diagnostic testing. The vehicle was repaired. The manufacturer was not notified. The approximate failure mileage was 43,000. The vin was not available.
Tl* the contact owns a 2003 dodge ram 1500. The contact stated that the front windshield defroster failed to operate whenever activated. The heater and air conditioner system would not circulate the air flow properly through the entire air vents whenever activated. Also, the heat and air conditioner would not blow the correct desired temperature. The vehicle was taken to an independent mechanic, who informed that the actuator motors, heater core and flap door actuator would need to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 15,000.
Tl-the contact owns a 2003 dodge ram 1500. The contact stated that the vehicle defroster/defogger system windshield blower failed making it difficult to view outside the vehicle during cold weather conditions. The vehicle was taken to the dealer where it was diagnosed that the defrost/defogger system needed to b e replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 61,500. Djr
The dash board on this vehicle is cracking all over. It has cracked around the passenger airbag and pieces have fallen into the airbag compartment. This has not caused injury yet, but if involved in an accident, the broken pieces will definitely cause injury and I hope that they do not affect the airbag deployment. Pieces blow into your face while running the defrost which if struck in the eye could cause an accident. *Tr
Defrost vent won't work every other setting works fine. *Tr
Tl* the contact owns a 2003 dodge ram 1500. The contact stated that while driving 20 mph, the rear passenger side window exploded. The contact stated that nothing hit the window. The vehicle was taken to the dealer for inspection where they stated that the window needed to be replaced. The vehicle was repaired but the failure recurred with the rear sliding window. The manufacturer was notified of the failure. The failure mileage was 90,000.
Dashboard and dash panels are spontaneously cracking. Pieces of vinyl are falling apart possibly affecting the proper function of air bags. Hot engine air is leaking inside the vehicle through the cracked board affecting the proper cooling a/c system; driver and passengers are breathing engine fumes that are entering the cabin through the openings/cracks. *Tr
My 2003 ram 1500 [[redacted]] has been in repair for the same problem twice while under warranty and now the problem has developed again. It's a know problem with ram "defrost/floor air control module or doors. Dodge knows there should be a recall on this do to danger of no defroster for safe driving. I want it repaired at no cost. Three times same problem should qualify as lemon law defect. I have no way to clear fog or ice from windshield while driving. Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6). *Tr
The blower does not switch from floor to dash or dash to defrost unless I mess with it and get lucky. *Tr
The ventilation system failed as is common with these vehicles. Due to weal parts, the, "doors" that control air flow through the ventilation ducts broke. I have slowly replace each of the four doors as they failed. As they went out it affected every aspect of ventilation, including the defrost. After doing some research it is evident dodge was fully aware of this issue but made no improvements to the system, continuing to sell these vehicles to an unsuspecting public for several years. *Tr
Tl* the contact owns a 2003 dodge ram 1500. The contact stated that the passenger side windows would not operate properly. The driver side window would operate occasionally. The vehicle was not taken to the dealer. The manufacturer was notified of the failure who advised the contact that there were no recalls and offered no other assistance. The failure mileage was 93,000.
I have experienced a serious heating problem with this vehicle. The blend doors go bad in the heating system which in turn cause the windshield to ice over and which produces serious visibility problems. *Tr
Tl* the contact owns a 2003 dodge 1500. While driving approximately 55 mph the contact noticed the defroster was not defrosting the windshield and there was no air flow. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The vin was not available. The approximate failure mileage was 175,000.
Heater blower fails to blow to the floor or defrost. Truck windshield started to fog up and couldn't get it to clear because the defrost blend door is broken. Very dangerous problem with dodge vehicles. *Tr
The problem began with the ignition remaining on with the key out. The next thing was the headlights not switching between bright and dim.Third came the wipers not turning on all the time.Now the turn signals are working improperly. *Tr
During freezing temp the windshield fogs up or has ice on it and the air does not blow up to the window or down on the floor just straight out of the dash. This is very dangerous andd after having the vehicle run for over 45 min the window is still not defrosted maybe just a small patch and after trying to see out of a small patch of the windshield I'am so surprised there are not many recks caused from this I have friends that have dodges and I know of 7 other dodge trucks that have this same issue. And it is very expensive to get it fixed, out of the 7 I know there is 1 that has gotten it fixed so how many other drivers are out there with this issue that can not see?
In 2008 when the truck was under warranty the dash started cracking. I was advised and up until october, 2010 (when the warranty expired) that the cracked dashboard is considered cosmetic and not covered by warranty. Starting in dec. 2010 The defroster instead of sticking once in a while and requiring a switch from defrost to vent back to defrost to get it to work, started not working. Dodge will not repair the defrost issue which is a safety issue unless I replace the dash. I believe that the cracked...
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dash which by itself is probably something that is more a customer satisfaction and poor engineering effort becomes a safety issue when it must be replaced because of issues that occur with the defrost system. Many times I have driven this truck in bad weather conditions where I need the defroster just to see out of the windshield and the fogging occurs while I am driving (typically on a highway/interstate). Now I'm forced to replace something "cosmetic" or "not a safety issue" due to something that is? The issues with the defrost breaking are common. I strongly encourage the nhtsa to require dodge to replace or repair broker defrosters as these systems even in vehicles dating back into the 1950's rarely if ever require any repair and for good reason...Safety. If dodge then believes the dash needs replacing they should be required as part of the safety replacement requirements to "replace/repair and all peripheral components required to correct the issue". I, and as I read many others, would truly appreciate an evaluation of this matter and attention by the nhtsa. Thank you for your time. *Tr
Dodge Ram visibility complaints by year
Ram visibility problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data