The contact owns a 2004 Dodge Sprinter 2500. The contact stated that while the vehicle was parked in the driveway with the ignition key turned to the off position however, the vehicle remained on, causing the battery to be drained. The vehicle was towed to an independent mechanic and diagnosed with EGR valve failure. The vehicle was towed to the dealer and was diagnosed with ignition failure. The vehicle was not repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was approximately 257,600.
Engine & cooling
2004 Dodge Sprinter 2500 Engine problems
Owners have filed 6 complaints about the 2004 Dodge Sprinter 2500's engine & cooling with NHTSA - 50% of all its complaints, most recently on August 11, 2023. Stalling, loss of power, oil consumption, overheating, head gaskets, timing chains and engine failure.
- Complaints
- 6
- Recalls
- 0
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Engine complaints
The t21 recall has completely ruined my perfectly maintained and stable work vehicle. Initially after having the recall done it left my battery dead as it left components running...It has been in and out of the shop for 5 months since the recall they keep throwing fixes at it which never seem to work! They have replaced the instrument cluster, egr, 2 pcms, and numerous other parts. It still has no power and surges and is blowing black smoke out of the exhaust. There needs to be a recall for the t21 recall as my van...
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is still broken and no can seem to fix it. I am disappointed you would force a recall without proper investigation first. My van is useless now and its cost me 1000's of dollars in lost work!
Tl* the contact owns a 2004 dodge sprinter 2500. When attempting to start the vehicle, the auxiliary fan turned on, but the vehicle would not start. The contact mentioned that the vehicle was repaired per manufacturer recall number: t21 for the engine. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and did not assist. The dealer was not notified. The failure mileage was 390,000.
I did the t21 recall update to the pcm and have had check engine light on, then it died and had it towed to the greatest sprinter mechanics in my area. This was after the dealership cleared codes the first time my check engine light came on. Towing from insurance made me pay the difference in mileage from the dealership. Had t21 recall finished june 22, 2018, and again today after picking my van up from my trusted mechanics thursday( who only work on sprinters and could not find the issue) and again check engine...
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light comes on. I have had no issues with my van until this stupid update.. I will never trust your recalls ever again. From what I am reading, you guys don't care of the cost and burden it puts on us who have complications after this pcm update. So, when me and my quadriplegic son get stuck somewhere, are you going to help us? Pathetic company and stupid recall. Nothing like driving three times since the update to take my time out of my day, stress about not having an accessible vehicle for our use, and everybody shrugging their shoulders. Yes, simply accelerating from a stop light must be really hard on my engine with only 124k miles.! What are you going to do to help those of us with manufacturing vins up to july of 2004? You are obviously thinking all encompassing pcm updates are needed but how about you think about the difference in models from within the year. Or is that too much thinking from your own brain and the computer didn't tell you what to do?
Tl* the contact owns a 2004 dodge sprinter 2500. The contact stated that the head lamp sensor turned white abnormally, causing limited illumination when driving at night. The contact also noticed that the glow plug control warning light was illuminated. The vehicle was taken to the dealer who advised the contact that in order to complete the repair, they required special tools in which they did not have. As a result, the contact performed the repairs by replacing the glow plug control. The manufacturer had not been notified of the failure. The current mileage was 29,300 and the failure mileage was 29,000.
PN/ 07551201, RESONATOR, FAILURE 3 TIME IN 60,000 MILES, LOST POWER. *TR
Dodge Sprinter 2500 engine complaints by year
Sprinter 2500 engine problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data