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2004 Ford Excursion Problems, complaints & recalls

Owners have filed 95 complaints about the 2004 Ford Excursion with NHTSA, most often about the engine & cooling (29) and the electrical system (21). Those complaints describe 4 crashes, 3 fires and 3 injuries. It is covered by 2 recalls, the latest in July 2011 for the tail lights. For comparison, the 2003 has 146 and the 2005 has 0.

NHTSA data checked

FFar more problems than a typical Excursion year, for its age

#110 most complained-about 2004 vehicle

Complaints
95
Recalls
2
Crashes
4
Fires
3
Injuries
3
Deaths
0

Most common 2004 Ford Excursion problems

Share of all 95 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2004 Ford Excursion recalls 2

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Exterior lighting: tail lights

11V35200026,715 vehicles affected

The problem
Ford is recalling certain model year 2011 ranger trucks built from january 25, 2011, through april 25, 2011 at the twin cities assembly plant, and service parts distributed to dealers for certain 2004 through 2011 model year ranger trucks, 2002 through 2005 model year excursion vehicles, and 2002 through 2007 model year f-250, f-350, f-450, and f-550 trucks for failing to comply with the requirements of federal motor vehicle safety standard no. 108, "Lamps, reflective devices, and associated equipment." The multi-function switch was shipped with a subcomponent (slider) that may experience deformation. A multi-function switch with a deformed slider may malfunction causing the turn signal, tail lights, hazard warning signal flashers and/or brake lights not to activate.
The risk
Non-functioning lights could increase the risk of a crash.
The fix
Dealers will replace the switches free of charge. The safety recall began on august 15, 2011. Owners may contact ford motor company customer relationship center at 1-866-436-7332.

Electrical system: wiring

05V270000180,104 vehicles affected

The problem
Certain pickup trucks, sport utility vehicles and vans equipped with 6.0L diesel engines may experience stalling without warning while driving and may or may not restart.
The risk
Should the engine stall, a vehicle crash could occur.
The fix
Dealers will upgrade the fuel injection control module (ficm) wire harness or replaced, and/or have a new injection control pressure (icp)) sensor connector installed free of charge. The recall began on july 22, 2005. Owners may contact ford at 1-800-392-3673.

What owners say

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95 complaints about the 2004 Ford Excursion

Newest first, as filed with NHTSA by owners. Page 1 of 4.

Other & unknown

Was driving home from work at a light on a uphill street and all of a sudden lost all power engine shut down was extremely hard to slam vehicle into park was in very high traffic road at a very busy time of day!! Had to get towed vehicle would just crank n no start

Filed Incident Unknown or otherNHTSA 11428779
Electrical systemEngine & coolingFuel system

Total loss of engine power massive amount black soot exiting exhaust while driving recall # 05v270000 was not performed on vehicle ( I am the original owner) never received notice in mail and dealer somehow missed this "work" and ford should have followed through on this situation. Other repairs done to this vehicle to "fix" this problem was to drain the fuel tank (algae in fuel was the excuse-no algae) fuel pump and filter rail (not problem) two turbochargers were replaced due to excessive sooting (one warranty...

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one at my expense) egr valves and a cam sensor (ford knows the problems exist because ford discountinued the 6.0 Litre motor) this problem has occured multiple times over my ownership.

Filed Incident Electrical system · Engine · Fuel / propulsion systemNHTSA 11405521
Transmission & drivetrainCrash

Car was sitting, engine running, in park for 10 minutes and then suddenly with no one inside, moved forward and crashed into the window of a business. There was a witness there.

Filed Incident Power trainNHTSA 11286522
Wheels & tires

Bought mickey thompson atz 305 70 16 in april. Have tread separation

Filed Incident TiresNHTSA 11254136
Airbags

The air bag clockspring has broken which as triggered a airbag light also my horn and controls have stopped working. The clockspring has been discontinued and isnt available. Need a solution to this asap

Filed Incident Air bagsNHTSA 11229772
SteeringElectrical systemEngine & cooling

Tl* the contact owns a 2004 ford excursion. While driving, the vehicle stalled without warning. The contact placed the gear into neutral, while in traffic, and restarted the vehicle. Afterwards, the vehicle was able to drive normally. The vehicle was taken to future ford lincoln (located at 650 automall dr, roseville, ca 95661, (888) 656-7577) where a wiggle test was performed because a failure code could not be found. The injection control pressure was replaced with a used part. The contact stated that the vehicle...

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was worse after the replacement of the used part and the steering wheel became difficult to steer. The vehicle was taken back to the same dealer who stated that a wire harness was needed to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vin was not included in nhtsa campaign number: 05v270000 (electrical system). The approximate failure mileage was 59,000.

Filed Incident Steering · Electrical system · EngineNHTSA 11205210
Brakes

2004 Ford excursion. Consumer writes in regard to brake failure from ruptured brake line. *As *tr

Filed Incident Service brakesNHTSA 11138668
Acceleration & cruise control

It will not disengage when cruise control is in use. It continues to do this if used.

Filed Incident Vehicle speed controlNHTSA 10733391
Fuel system

Tl*the contact owns a 2004 ford excursion. The contact stated that while driving at an unknown speed, the vehicle failed to accelerate without warning. The vehicle was taken to an independent mechanic. The technician diagnosed that the fuel injection control module needed to be replaced. No repairs were made to the vehicle. The manufacturer was made aware of the failure. The failure mileage was 24,096.

Filed Incident Fuel system, gasolineNHTSA 10682223
AirbagsCrash

After being cut off and losing control of the vehicle I hit the guard rail head on and then the vehicle flipped. The air bags did not deploy. *Tr

Filed Incident Air bagsNHTSA 10671547
Engine & cooling

Repeatedly ejects spark plugs from cylinder head. *Tr

Filed Incident EngineNHTSA 10649432
Engine & cooling

Vehicle engine ejects spark plug from cylinder head. *Tr

Filed Incident EngineNHTSA 10649430
Seats & seat belts

While driving along a local road, the vehicle was maneuvered abruptly to the left to avoid wildlife. The rear seat occupant stated that the seat belt "broke". After investigating it was found that the driver side middle row passenger seat belt stitching failed at the point where the belt loops around the anchor point mounted to the floor. The seat belt had pulled free of the anchor point. *Tr

Filed Incident Seat beltsNHTSA 10640965
Acceleration & cruise control

When using cruise control, the cruise control will not turn off when pushing the brake. I literally have to pound on the brake to disable the cruise control. *Tr

Filed Incident Vehicle speed controlNHTSA 10633742
Fuel system

Tl* the contact owns a 2004 ford excursion. The contact stated that the vehicle failed to start. The vehicle was taken to an independent mechanic where the technician diagnosed that the fuel injector control module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure and current mileage was 197,867. The vin was not available.

Filed Incident Fuel / propulsion systemNHTSA 10596724
Fuel systemVisibility & wipers

Tl* the contact owns a 2004 ford excursion. The contact stated while driving approximately 60 mph the engine stalled without prior warning. The engine was able to be restarted after ten minutes and resumed normally, however all of the power windows failed to operate. The failure recurred twice. The vehicle was taken to an independent mechanic where the fuel injection control module was replaced. The manufacturer was notified of the problem. The approximate failure mileage was 94,000. Updated 6/24/14*cn updated 06/26/2014 *js

Filed Incident Fuel system, gasoline · VisibilityNHTSA 10578586
Electrical system

Tl* the contact owns a 2004 ford excursion. The contact stated that the vehicle failed to restart. The contact referenced nhtsa campaign i.D. Number 05v270000 (electrical system) and called the manufacturer, who advised that the vin was not included in the recall. The failure mileage was 140,000.

Filed Incident Electrical systemNHTSA 10560375
Engine & cooling

On 11/26/13 driving back from atlanta heading south leaving the florida welcome center on i-75, 4 miles north of jennings on i-75 south jennings. Leaving the welcome center the vehicles engine lost power while trying to merge back into traffic without any prior indication of a problem. The loss of power caused us to have to divert from the lane until we could gain more speed. The vehicle had no accelerating power above 40 mph even with the gas pedal depressed all the way to the floor. There were no check engine...

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lights on or any abnormal indicators. I called the ford customer care center on 12/12/13 and they acknowledge they have a problem with the erg failing due to collecting carbon and soot build up. They have not issued any service bulletins to owners letting them know there is an issue or have issued a maintenance program to try to prevent this from occurring. 1)Ford designed the engine to pass soot and carbon back thru the erg valve. It is a bad design since it causes every engine to eventually fail. 2)Ford does not warranty the egr valve or any component if soot or carbon sticks to the valve or component, even though it is designed to do so. 3)Ford knows there is an issue with the egr failing which deposits soot and carbon in the intake of the engine which causes the engine to lose power and or ultimately quit without warning. 4)No service bulletins were issued to owners warning them of this safety problem. 5)Cleaning the egr valve is not listed in the issued service manual. 6)No preventative maintenance service was offered to prevent this failure from occurring. 7)Dealers enjoy this failure since it is a high labor revenue generator for them to tear down the engine to replace or clean the intake manifold. 8)The repair cost was approximately $3319.90 The vehicle is currently under the highest ford premium care warranty. *Tr

Filed Incident EngineNHTSA 10555859
Electrical systemAirbags

Tl* the contact owns a 2004 ford excursion. The contact stated that the horn would sound independently without the engine being powered on. The contact had to disconnect the fuse to stop the horn from sounding. The contact took the vehicle to a dealer, who stated that the horn, air bag and cruise control needed to be replaced. The dealer did not state why the horn would sound without it being engaged. The contact stated that the unit had been replaced previously but the repair did not remedy the issue. The failure mileage was 98,000.

Filed Incident Electrical system · Air bagsNHTSA 10522908
Steering

Tl* the contact owns a 2004 ford excursion. The contact stated that while driving approximately 40 mph, the engine stalled without warning and failed to restart. The steering wheel was turned and a loud pop was heard. The vehicle was towed to an independent mechanic, who informed the contact that a component of the steering box was fractured. The vehicle was scheduled for repairs. The manufacturer was notified of the problem. The approximate failure mileage was 80,000.

Filed Incident SteeringNHTSA 10522101
Electrical systemEngine & coolingFuel system

While driving the vehicle, it will go into a reduce power mode or sometimes stall. This has happened at various speeds, from around town to highway driving. Very dangerous condition when trying to make left turns and power is lost or engine stalls. Also engine fails to start or starts and stalls right away on occasion. Call ford customer relations and dealer and they tell me my vin is not covered under the recall. I am experiencing the same symptoms but I am not covered. Don't want to spend more money at dealer if they don't know what is happening and how to fix it. *Tr

Filed Incident Electrical system · Engine · Fuel / propulsion systemNHTSA 10501155
Engine & cooling

Tl* the contact owns a 2004 ford excursion. The contact stated that while driving approximately 30 to 45 mph, the vehicle stalled without any warning. The vehicle was later towed to a dealer. After diagnosis, the contact was informed that the problem may be the fuse near the transmission. The vehicle was repaired. Approximately three months later, the failure recurred. The vehicle was taken back to the dealer. After diagnosis, they advised her that the fuse failed again due to the bracket chafing the wires. The...

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vehicle was repaired. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 89,000. The current mileage was approximately 90,000. The vin was unavailable.

Filed Incident EngineNHTSA 10496736
Lights

While checking "all" lights prior to a road trip, I found that my exterior "parking" lights failed to work. I checked for any recalls and found one dated july 13 2011 nhtsa # 11v352000 and ford recall # 11c18. I took the vehicle to my ford dealer who said he could not find a recall on my vehicle. I was quoted a price of, min: $130.00 To diagnostic the problem and find the cure. I'm under the impression this is a "safety recall" for my vehicle, for failure to meet federal motor vehicle safety standard # 108 "lamps, reflective devices, associated equipment, and strongly feel it is fords irresponsibility to repair this problem as per the recall listed above. *Tr

Filed Incident Exterior lightingNHTSA 10496457
Brakes

Tl* the contact owns a 2004 ford excursion. The contact stated that while driving approximately 5 mph he depressed the brake pedal but the brakes failed to respond. The vehicle was towed to an independent mechanic who diagnosed that one of the brake lines was corroded and had a hole rusted through. As a result, the brake line needed to be replaced. The vehicle was repaired. The approximate failure mileage was 76,745.

Filed Incident Service brakesNHTSA 10470749
Acceleration & cruise control

Tl* the contact owns a 2004 ford excursion. The contact stated that while driving 65 mph with the cruise control engaged, he depressed the brake pedal but the vehicle did not decelerate. The contact had to apply repeated pressure to the brake pedal to stop the vehicle. The vehicle was not taken to the dealer, but the dealer was notified and stated that the vehicle was not included in any recalls. The manufacturer was also notified and stated that the vehicle was no longer under warranty. The failure and current mileages were 175,000.

Filed Incident Vehicle speed controlNHTSA 10461635

Ford Excursion: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20050200-B
200495243Engine & coolingF
20031465711Electrical systemF
200217251513Engine & coolingF
200120671719Wheels & tiresF
20000600-D
All Excursion years

2004 Ford Excursion vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2004 Ford Excursion

Does the 2004 Ford Excursion have any recalls?

Yes - NHTSA lists 2 recalls for the 2004 Ford Excursion: tail lights (July 2011); wiring (June 2005). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2004 Ford Excursion?

By the complaints owners filed with NHTSA, the most common problem areas are the engine & cooling (29), electrical system (21), fuel system (12).

How many complaints has the 2004 Ford Excursion had?

95 complaints have been filed with NHTSA, the first on October 17, 2003 and the latest on August 12, 2021. Of these, 4 describe a crash and 3 a fire, and together they report 3 injuries and 0 deaths.

Is the 2004 Ford Excursion a reliable vehicle?

Its Safety Index is 3 out of 100 (grade F: far more problems than a typical Ford Excursion year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Ford Excursion years have the most complaints?
What should I do if my 2004 Ford Excursion has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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