Tl* the contact owns a 2004 ford excursion. The contact stated that all the vehicle doors failed to lock properly. The vehicle was taken to the dealer where the dealer confirmed that the door lock actuators failed. The contact also stated that while refueling, the fuel spilled to the ground. The vehicle was taken to the private mechanic to address the failure. The mechanic confirmed that the filler pipe was rusted and needed to be replaced.The manufacturer was not contacted and the vehicle was not repaired. The failure mileage was 100,000 and the current mileage was 176,167.
Body, doors & structure
2004 Ford Excursion Body problems
Owners have filed 6 complaints about the 2004 Ford Excursion's body, doors & structure with NHTSA - 6% of all its complaints, most recently on January 30, 2012. Doors, hoods and latches, frame rust, sunroofs, leaks, trim and structural failures.
- Complaints
- 6
- Recalls
- 0
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Body complaints
Tl* the contact owns a 2004 ford excursion. The contact stated that the vehicle developed rust and corrosion on the entire underbody, including the axle. The gas tank and supporting brackets were also corroded. The vehicle was taken to a local repair shop and the contact was informed that the corrosion was extremely severe. The manufacturer would not offer any assistance. The failure mileage was approximately 8,500 and the current mileage was 17,000.
Rear liftgate glass shattered with no cause impact or no provocation. *Tr
Tl*the contact owns a 2004 ford excursion. The contact stated that the entire vehicle is electronic. He stated that the speedometer does not work, the windows occasionally roll up and down, the door locks do not open, and the temperature gauge works intermittently. The vehicle was purchased used and the dealer stated that they cannot repair the failures. The vin is not included in the recall. The nhtsa campaign id number was unknown. The failure mileage was 90,000.
Tl*the contact owns a 2004 ford excursion. The central locking mechanism does not work properly. When the contact places the vehicle in drive, the doors are automatically supposed to lock. This does not occur. He has to manually unlock the doors when inside the passenger compartment. He replaced all of the door modules, but the failure persists. The vehicle has not been taken to the dealer for inspection. The failure mileage was 103,000 and current mileage was 106,000.
I own a 2004 ford excursion which has on two occasions failed to start and was towed to fairview ford. The first occurrence the dealer replaced the camshaft sensor and reflashed the computer. The second incident the car was also towed by roadside assistance from my driveway. The tow truck driver was also unable to start the vehicle. I was contacted later in the day by my service advisor saying that the vehicle started fine and they were unable to duplicate the problem. On a third occurrence the vehicle...
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stalled in a parking lot and would not restart for my wife. After shopping for approximately 45 minutes my wife returned and was able start the vehicle and it was driven strait to the dealer. The dealer was again unable to duplicate the problem. I have also given fairview ford six attempts to fix misaligned doors that are visibly misaligned and cause the door to have to be slammed to close them. The doors were misaligned when purchased and the dealer is unable to fix them. At one point after the dealer tried to align the front drivers side door I could stick my fingers in between the door and the body all the way to the outside with the door closed. The vehicle has been in the shop a total of 35 days and now has 16k miles. My wife is afraid to drive the vehicle with my three young children for fear of stalling and causing an accident. *Nm
Ford Excursion body complaints by year
Excursion body problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data