- The problem
- Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
- The risk
- Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
- The fix
- Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.
Body, doors & structure
2017 Ford Flex Body problems
No owner has filed a complaint about the 2017 Ford Flex's body, doors & structure with NHTSA. Doors, hoods and latches, frame rust, sunroofs, leaks, trim and structural failures.
- Complaints
- 0
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Body recalls for the 2017 Ford Flex
Body complaints
No complaints about this area yet.
Ford Flex body complaints by year
Flex body problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data