- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2012 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- The risk
- An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- The fix
- DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The recall began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall supersedes recall 17V-025.
Vehicle safety record
2012 Freightliner Sprinter 2500 Problems, complaints & recalls
No owner complaints about the 2012 Freightliner Sprinter 2500 have been filed with NHTSA. It is covered by 2 recalls, the latest in July 2017 for the inflator module.
NHTSA data checked
AFar fewer problems than a typical Sprinter 2500 year, for its age
- Complaints
- 0
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2012 Freightliner Sprinter 2500 recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
- The risk
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- The fix
- Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.
What owners say
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No complaints about the 2012 Freightliner Sprinter 2500 yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Freightliner Sprinter 2500: every year compared
All Sprinter 2500 years2012 Freightliner Sprinter 2500 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2012 Freightliner Sprinter 2500 | 0 | 2 | A | |
| 2012 Freightliner Cascadia | 17 | 19 | C | Compare |
| 2012 Freightliner Business Class M2 | 4 | 12 | C | Compare |
| 2012 Freightliner M2 | 2 | 9 | D | Compare |
| 2012 Freightliner 114SD | 2 | 8 | C | Compare |
| 2012 Freightliner B2 Bus Chassis | 2 | 0 | - | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2012 Freightliner Sprinter 2500
Does the 2012 Freightliner Sprinter 2500 have any recalls?
Yes - NHTSA lists 2 recalls for the 2012 Freightliner Sprinter 2500: inflator module (July 2017); inflator module (February 2016). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2012 Freightliner Sprinter 2500 had?
None have been filed with NHTSA so far.
Is the 2012 Freightliner Sprinter 2500 a reliable vehicle?
Its Safety Index is 77 out of 100 (grade A: far fewer problems than a typical Freightliner Sprinter 2500 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Freightliner Sprinter 2500 years have the most complaints?
2015 (2), 2018 (2), 2016 (1). See every Freightliner Sprinter 2500 year compared.
What should I do if my 2012 Freightliner Sprinter 2500 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data