- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
- The risk
- The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
- The fix
- DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
Vehicle safety record
2017 Freightliner Sprinter 2500 Problems, complaints & recalls
No owner complaints about the 2017 Freightliner Sprinter 2500 have been filed with NHTSA. It is covered by 5 recalls, the latest in October 2020 for the hose, piping, and connections.
NHTSA data checked
CAbout as many problems as a typical Sprinter 2500 year, for its age
- Complaints
- 0
- Recalls
- 5
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2017 Freightliner Sprinter 2500 recalls 5
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- The risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- The fix
- DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- The risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- The fix
- DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles. These vehicles may be missing spot welds on the front side wall, connecting the door portal to the hinge reinforcements in the A-pillar area, possibly affecting vehicle strength in a crash.
- The risk
- If the missing welds affect body strength, there may be an increased risk of injury in the event of a crash.
- The fix
- DVUSA will notify owners, and dealers will inspect the vehicles and add any missing spot welds, free of charge. The recall began on July 2, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans. The spare tire holder under the vehicle may not be properly secured.
- The risk
- If the spare tire holder is not properly secured, the spare tire may separate from the vehicle and become a road hazard, increasing the risk of a crash.
- The fix
- DVUSA will notify owners and dealers will lift the spare tire holder completely and tighten the securing screws as necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA custom service at 1-854-888-3214.
What owners say
Be the first Sprinter 2500 owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
No complaints about the 2017 Freightliner Sprinter 2500 yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Freightliner Sprinter 2500: every year compared
All Sprinter 2500 years2017 Freightliner Sprinter 2500 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2017 Freightliner Sprinter 2500 | 0 | 5 | C | |
| 2017 Freightliner Cascadia | 9 | 20 | C | Compare |
| 2017 Freightliner Redundant Ford F550 | 3 | 0 | - | Compare |
| 2017 Freightliner Sprinter 3500 | 2 | 7 | D | Compare |
| 2017 Freightliner M2 | 1 | 6 | C | Compare |
| 2017 Freightliner Coronado | 1 | 5 | C | Compare |
| 2017 Freightliner Business Class M2 | 1 | 15 | C | Compare |
| 2017 Freightliner 108SD | 1 | 8 | C | Compare |
| 2017 Freightliner 1085D | 1 | 0 | - | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2017 Freightliner Sprinter 2500
Does the 2017 Freightliner Sprinter 2500 have any recalls?
Yes - NHTSA lists 5 recalls for the 2017 Freightliner Sprinter 2500: hose, piping, and connections (October 2020); inflator module (January 2019); inflator module (January 2019); body (May 2018) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2017 Freightliner Sprinter 2500 had?
None have been filed with NHTSA so far.
Is the 2017 Freightliner Sprinter 2500 a reliable vehicle?
Its Safety Index is 46 out of 100 (grade C: about as many problems as a typical Freightliner Sprinter 2500 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Freightliner Sprinter 2500 years have the most complaints?
2015 (2), 2018 (2), 2016 (1). See every Freightliner Sprinter 2500 year compared.
What should I do if my 2017 Freightliner Sprinter 2500 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data