- The problem
- Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD vehicles. The drive mode switch can send an incorrect signal, causing the vehicle to become inoperative or go in the opposite direction than intended.
- The risk
- If the operator intends to go forward, but the vehicle reverses instead, there would be an increased risk of a crash.
- The fix
- Polaris will notify owners, and dealers will replace the drive mode system with one that has separate inputs for each position (forward, neutral and reverse), free of charge. The recall began November 28, 2018. Owners may contact Polaris customer service at 1-855-863-2284. Note: This recall supersedes recall 16V-884. Vehicles previously repaired under that campaign need the repairs covered by this campaign as well.
Electrical system
2017 Gem E2 Electrical problems
Owners have filed 3 complaints about the 2017 Gem E2's electrical system with NHTSA - 100% of all its complaints, most recently on March 9, 2017. Dead batteries, warning lights, wiring, alternators, infotainment and electronic module failures.
- Complaints
- 3
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Electrical recalls for the 2017 Gem E2
- The problem
- Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles manufactured May 29, 2015, to November 18, 2016. The drive mode switch can send an incorrect signal, causing the vehicle to go in the opposite direction than intended.
- The risk
- If the operator intends to go forward, but the vehicle reverses instead, there would be an increased risk of a crash.
- The fix
- Polaris will notify owners, and dealers will replace the drive switch, free of charge. The recall began on December 28, 2016. Owners may contact GEM Consumer Service Department at 1-855-743-3436. Polaris' number for this recall is L-16-01.
Electrical complaints
The gem e2 has 2 electrical systems. 48 Volts for the drive system, and 12 volts for headlights etc. When driving on a city street down a hill of approximately 1 degree or more and you apply the brakes, all headlights, taillights, and the speedometer and dome lights will all shut down. After releasing the brakes, the 12 volts system will reset itself. This has not happened while driving on a flat surface or uphill. The gem e2 has regenerative braking. If I use the emergency/parking brake to stop the vehicle, while driving downhill, this does not happen.
The gem e2 has 2 electrical systems. 48 Volts for the drive system, and 12 volts for headlights etc. When driving on a city street down a hill of approximately 1 degree or more and you apply the brakes, all headlights, taillights, and the speedometer and dome lights will all shut down. After releasing the brakes, the 12 volts system will reset itself. This has not happened while driving on a flat surface or uphill. The gem e2 has regenerative braking. If I use the emergency/parking brake to stop the vehicle, while driving downhill, this does not happen.
The gem e2 has 2 electrical systems. 48 Volts for the drive system, and 12 volts for headlights etc. When driving on a city street down a hill of approximately 1 degree or more and you apply the brakes, all headlights, taillights, and the speedometer and dome lights will all shut down. After releasing the brakes, the 12 volts system will reset itself. This has not happened while driving on a flat surface or uphill. The gem e2 has regenerative braking. If I use the emergency/parking brake to stop the vehicle, while driving downhill, this does not happen.
Gem E2 electrical complaints by year
E2 electrical problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data