- The problem
- Navistar, Inc. (Navistar) is recalling certain 2019-2021 International MV, 2020-2021 International HV, 2014-2020 International DuraStar and 2015-2018 International WorkStar vehicles. When the parking brake is applied and the automatic transmission is still in the drive or reverse position and the stationary PTO switch is engaged by the operator, the engine may rev and overcome the parking brake's ability to keep the vehicle from moving.
- The risk
- Unexpected Vehicle movement can increase the risk of a crash or injury.
- The fix
- Navistar will notify owners, and dealers will update the parameters in the Cummins ECM for feature codes 12VXT or 12VXU that enables the PTO neutral interlock, free of charge. The recall began February 17, 2021. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 20510.
Vehicle safety record
2016 International Workstar Problems, complaints & recalls
No owner complaints about the 2016 International Workstar have been filed with NHTSA. It is covered by 4 recalls, the latest in December 2020 for the software.
NHTSA data checked
BFewer problems than a typical Workstar year, for its age
- Complaints
- 0
- Recalls
- 4
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2016 International Workstar recalls 4
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Navistar, Inc. (Navistar) is recalling certain 2016 International DuraStar, LoneStar, ProStar, TerraStar, TranStar, WorkStar, 9900i, and IC Bus HC vehicles equipped with certain Spicer D or E series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
- The risk
- If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering, increasing the risk of a crash.
- The fix
- Navistar will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary, free of charge. The recall began on November 8, 2017. Owners may contact Navistar customer service at 1-331-332-1590. Navistar's number for this recall is 17507.
- The problem
- Navistar, Inc. (Navistar) is recalling certain model year 2016 International PayStar trucks manufactured January 19, 2015, to January 20, 2015, and 2016 International WorkStar trucks manufactured on January 19, 2015. The affected vehicles are equipped with Meritor MT-40-14X rear drive axles that may circulate an inadequate amount of lubricant to the wheel end hub assembly.
- The risk
- Without adequate lubrication to the wheel end hub assembly, the bearings may fail prematurely, increasing the risk of a crash.
- The fix
- Navistar has already repaired the affected vehicles, free of charge. The recall was completed in April 2015. Owners may contact Navistar customer service at 1-800-448-7825.
- The problem
- Navistar, Inc. (Navistar) is recalling certain model year 2015-2016 International 9900, DuraStar, LoneStar, PayStar, ProStar, WorkStar and 2015 International TranStar and IC Bus CE vehicles equipped with a Haldex air braking system. The affected brake actuators may have been manufactured with an incomplete attachment of the internal rubber diaphragm to the actuation mechanism. This could cause dragging or overheated brakes.
- The risk
- If the brakes drag and overheat there is an increased risk of a wheel end fire.
- The fix
- Navistar will notify owners, and dealers will replace the Haldex Life Seal Brake chambers, free of charge. The recall began on June 19, 2015. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 15504. Note: This recall supersedes recall 14V-806.
What owners say
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No complaints about the 2016 International Workstar yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
International Workstar: every year compared
All Workstar years2016 International Workstar vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2016 International Workstar | 0 | 4 | B | |
| 2016 International LF687 | 3 | 0 | - | Compare |
| 2016 International Lonestar | 1 | 6 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2016 International Workstar
Does the 2016 International Workstar have any recalls?
Yes - NHTSA lists 4 recalls for the 2016 International Workstar: software (December 2020); tie rod assembly (September 2017); axle assembly (April 2015); service brakes, air (March 2015). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2016 International Workstar had?
None have been filed with NHTSA so far.
Is the 2016 International Workstar a reliable vehicle?
Its Safety Index is 61 out of 100 (grade B: fewer problems than a typical International Workstar year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2016 International Workstar has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data