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2019 International Workstar Problems, complaints & recalls

No owner complaints about the 2019 International Workstar have been filed with NHTSA. It is covered by 10 recalls, the latest in March 2025 for the caliper.

NHTSA data checked

FFar more problems than a typical Workstar year, for its age

Complaints
0
Recalls
10
Crashes
0
Fires
0
Injuries
0
Deaths
0

2019 International Workstar recalls 10

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Service brakes: caliper

25V178000153 vehicles affected

The problem
International Motors, LLC (International) is recalling certain 2024 HV, 2020-2025 MV, and 2019 Workstar 7400 trucks. The caliper may contact a suspension spring or axle U-bolt and prevent the outer brake pad from functioning.
The risk
A loss of outer brake pad function can extend the vehicle's stopping distance, increasing the risk of a crash.
The fix
Dealers will switch the left and right rear air disc brake calipers, replace the rear brake torque plates, and replace the brake pads, free of charge. Owner notification letters were mailed May 12, 2025. Owners may contact International customer service at 1-800-448-7825. International's number for this recall is 25501.

Electrical system: wiring

23V24800042,054 vehicles affected

The problem
Navistar, Inc. (Navistar) is recalling certain 2016-2017 International TranStar, 2017-2019 International ProStar, International LoneStar, 2017-2020 International DuraStar, WorkStar, and 2018-2019 IC Bus HC Commercial buses. The heating, ventilation, and air-conditioning (HVAC) blower motor circuit may have an insufficient wiring terminal that can overheat.
The risk
An overheated electrical circuit can increase the risk of a fire.
The fix
Dealers will replace the HVAC blower motor load circuit wiring terminal, free of charge. Owner notification letters are expected to be mailed June 5, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23510.

Fuel system: fuel rail

21V3660001,780 vehicles affected

The problem
Navistar, Inc. (Navistar) is recalling certain 2018-2019 International WorkStar, International DuraStar, 2019-2021 International HV, International MV, and IC Bus RE Commercial Bus vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
The risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
The fix
Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 21, 2021. Owners may contact Navistar customer service at 1-800-448-7825.

Power train: axle assembly

20V229000130 vehicles affected

The problem
Navistar, Inc. (Navistar) is recalling certain 2019 International WorkStar and International HV vehicles equipped with Meritor MX-14-120 EVO steer axles. The axles may have insufficient lubrication, which may result in damage to the wheel end bearings.
The risk
If the bearings are damaged, the wheel may separate and cause a sudden loss of vehicle control, increasing the risk of crash.
The fix
Navistar will notify owners, and dealers will inspect the steer axle wheel hubs for proper fluid level and repair any damaged wheel end components and spindles, as necessary, free of charge. The recall began May 1, 2020. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 20503.

Fuel system: pre-heater

20V21900027,421 vehicles affected

The problem
Navistar, Inc. (Navistar) is recalling certain 2017-2020 International WorkStar and International DuraStar, 2018-2019 IC 1300 FBC Commercial and IC HC Commercial, 2018-2021 IC CE Commercial, International MV and International HV, and 2019-2021 IC TC Commercial buses with Cummins B6.7 diesel engines with a fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also lead to engine stalling.
The risk
A fire increases the risk of injury. An engine stall can increase the risk of a crash.
The fix
Cummins will notify the affected Navistar customers and dealers will disable the fuel heater by either installing a plug in place of the heater or otherwise rendering the fuel heater inoperable and removing the fuse supplying electrical power to the fuel heater and installing a cover over the wire harness connector, free of charge. The recall began May 28, 2020. Owners may contact Cummins customer service at 1-800-286-6467.

Engine

19V84100012,539 vehicles affected

The problem
Navistar, Inc. (Navistar) is recalling certain 2019-2020 International MV and HV, 2018-2020 Workstar, and 2018-2019 Durastar vehicles equipped with feature codes 12VXT and 12VXU. With the parking brake applied and the automatic transmission in the 'Drive' or 'Reverse' position, when the stationary PTO switch is engaged by the operator, the engine RPM will ramp up and may overcome the parking brake's ability to hold the vehicle.
The risk
Unintended vehicle movement increases the risk of a crash.
The fix
Navistar will notify owners, and dealers will update the Engine Control Module to enable the PTO neutral interlock, free of charge. The recall began January 16, 2020. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19518.

Fuel system: pre-heater

19V21600023,122 vehicles affected

The problem
Navistar, Inc. (Navistar) is recalling certain 2017-2020 International DuraStar and WorkStar, 2018-2020 IC Bus CECB, International HV and MV, 2018-2019 IC Bus 1300 FBC and HCCB, and 2019-2020 IC Bus TCCB vehicles equipped with Cummins B6.7 diesel engines with fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also lead to engine stalling.
The risk
A fire increases the risk of injury. An engine stall can increase the risk of crash.
The fix
Cummins will notify the affected Navistar owners. Cummins dealers will replace the fuel heater with a newly designed fuel heater, free of charge. The recall began May 2, 2019. Owners may contact Cummins customer service at 1-800-286-6467 or Navistar customer service at 1-800-448-7825.

Power train: clutch assembly

18V82600021,740 vehicles affected

The problem
Navistar, Inc. (Navistar) is recalling certain 2019 International HV, MV, 2018-2019 HX, LT, RH, LoneStar, ProStar, WorkStar, and 2018 TranStar automated manual transmission vehicles, equipped with certain Eaton ECA heavy-duty truck clutches. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.
The risk
Unintended vehicle movement can increase the risk of a crash.
The fix
Navistar will notify owners, and dealers will recalibrate the Transmission Control Module (TCM), free of charge. The recall began January 18, 2019. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 18518.

Service brakes

18V5970002,089 vehicles affected

The problem
Navistar, Inc. (Navistar) is recalling certain 2019 International HX, DuraStar, WorkStar, HV, LoneStar, LT, MV, and RH vehicles, and IC Bus HC, CE, and RE vehicles equipped with long stroke brake chambers and spring actuated parking brakes. The spring actuated parking brake may be improperly crimped to the long stroke service brake chamber, causing a service brake air leak and the possible separation of the spring brake chamber from the service brake section.
The risk
An air leak or separation of the spring brake chamber can increase the needed stopping distance, increasing the risk of a crash.
The fix
Navistar will notify owners, and dealers will replace the brake chamber assemblies from the suspected lot, free of charge. The recall began October 23, 2018. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 18512.

Seat belts: anchorage

18V29300018,665 vehicles affected

The problem
Navistar, Inc. (Navistar) is recalling certain 2018-2019 International WorkStar, DuraStar, LoneStar, LT, ProStar, RH and IC Bus HC, 2018 International TranStar, 2019 International HV and MV trucks and transit buses. The front driver and passenger seat belt anchor D-ring bolt may break in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."
The risk
If the D-ring bolt breaks during a crash, the seat occupant may not be properly restrained, increasing their risk of injury.
The fix
Navistar has notified owners, and dealers will replace the D-ring bolt depending on the information found on the seat belt label, free of charge. The recall began May 23, 2018. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 18505.

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No complaints about the 2019 International Workstar yet

No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.

International Workstar: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20220100-A
20200400-C
201901000-F
20180900-D
20170500-C
20160400-B
20150500-C
All Workstar years

2019 International Workstar vs rivals

VehicleComplaintsRecallsCrashesGrade
2019 International Workstar0100F
2019 International LT2180CCompare
2019 International Lonestar180CCompare
2019 International MV1130CCompare
2019 International CV160DCompare

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2019 International Workstar

Does the 2019 International Workstar have any recalls?

Yes - NHTSA lists 10 recalls for the 2019 International Workstar: caliper (March 2025); wiring (April 2023); fuel rail (May 2021); axle assembly (April 2020) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

How many complaints has the 2019 International Workstar had?

None have been filed with NHTSA so far.

Is the 2019 International Workstar a reliable vehicle?

Its Safety Index is 22 out of 100 (grade F: far more problems than a typical International Workstar year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

What should I do if my 2019 International Workstar has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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