- The problem
- Jayco Corporation (Jayco) is recalling all model year 2006-2014 Jayco, Starcraft, and Entegra towable travel, fifth wheel and camping trailers manufactured January 1, 2006, through April 30, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
- The risk
- If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.
- The fix
- Jayco will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The began on January 31, 2014. Owners may contact Jayco at 1-574-825-5861 or Fastec at 1-800-837-2505.
Vehicle safety record
2011 Jayco Towable Trailer Problems, complaints & recalls
No owner complaints about the 2011 Jayco Towable Trailer have been filed with NHTSA. It is covered by 1 recall, the latest in November 2013 for the latches / locks / linkages.
NHTSA data checked
CAbout as many problems as a typical Towable Trailer year, for its age
- Complaints
- 0
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2011 Jayco Towable Trailer recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
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No complaints about the 2011 Jayco Towable Trailer yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Jayco Towable Trailer: every year compared
All Towable Trailer years2011 Jayco Towable Trailer vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2011 Jayco Towable Trailer | 0 | 1 | C | |
| 2011 Jayco Greyhawk Class C | 4 | 3 | F | Compare |
| 2011 Jayco Pinnacle | 2 | 2 | C | Compare |
| 2011 Jayco Melbourne Class C | 2 | 2 | D | Compare |
| 2011 Jayco Jay Flight | 1 | 3 | C | Compare |
| 2011 Jayco Eagle Super Lite | 1 | 3 | F | Compare |
| 2011 Jayco Jay Feather | 1 | 3 | F | Compare |
| 2011 Jayco Recon ZX | 1 | 1 | - | Compare |
| 2011 Jayco Jay Series | 1 | 3 | F | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2011 Jayco Towable Trailer
Does the 2011 Jayco Towable Trailer have any recalls?
Yes - NHTSA lists 1 recall for the 2011 Jayco Towable Trailer: latches / locks / linkages (November 2013). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2011 Jayco Towable Trailer had?
None have been filed with NHTSA so far.
Is the 2011 Jayco Towable Trailer a reliable vehicle?
Its Safety Index is 50 out of 100 (grade C: about as many problems as a typical Jayco Towable Trailer year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Jayco Towable Trailer years have the most complaints?
2008 (2), 2013 (1). See every Jayco Towable Trailer year compared.
What should I do if my 2011 Jayco Towable Trailer has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data