- The problem
- Certain fifth wheel and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in certain tubing in the refrigerator which could allow pressurized flammable coolant solution to be released into an area where an ignition source (gas flame) is present.
- The risk
- THIS COULD RESULT IN A FIRE.
- The fix
- Keystone rv will be working with dometic in order to repair these refrigerators (please see 06e076). Dometic will repair these refrigerators by installing a secondary burner housing and thermal fuses free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or keystone rv at 574-535-2100.
Vehicle safety record
2002 Keystone Challenger Problems, complaints & recalls
Owners have filed 2 complaints about the 2002 Keystone Challenger with NHTSA, most often about the equipment & accessories (2). It is covered by 1 recall, the latest in March 2007 for the recreational vehicle / trailer. For comparison, the 2001 has 2 and the 2003 has 1.
NHTSA data checked
BFewer problems than a typical Challenger year, for its age
#356 most complained-about 2002 vehicle
- Complaints
- 2
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2002 Keystone Challenger problems
Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2002 Keystone Challenger recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
Be the first Challenger owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
2 complaints about the 2002 Keystone Challenger
Newest first, as filed with NHTSA by owners.
Dometic refrigerator heat tube malfunction. Consumer states that only some parts were replaced. *Nj the consumer stated she defrosted the refrigerator and then she switched the control to gas. When she went to open the door, there was a strong smell of ammonia. It was discovered that ammonia was leaking from the boiler tube and was saturating the plywood and the insulation around the tube. The consumer stated the only thing that was done regarding the recall was placing a guard and a small portion of insulation...
Read the full complaint
around the boiler tube, in case the boiler tube failed. The consumer stated the recall should have been a complete replacement of the boiler tube system and not just a simple heat shield and a small amount of insulation. *Jb
Tl- the contact stated that he received his recall in the mail today 03/06/2007). The contact called dometic, who stated that the secondary burner housing will be installed to contain the fire and that it will not prevent the fire. *Ak
Keystone Challenger: every year compared
All Challenger years2002 Keystone Challenger vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2002 Keystone Challenger | 2 | 1 | B | |
| 2002 Keystone Montana | 7 | 2 | C | Compare |
| 2002 Keystone Springdale | 6 | 1 | C | Compare |
| 2002 Keystone Cougar | 6 | 1 | B | Compare |
| 2002 Keystone Sprinter | 5 | 1 | D | Compare |
| 2002 Keystone Outback | 2 | 1 | B | Compare |
| 2002 Keystone Laredo | 1 | 1 | B | Compare |
| 2002 Keystone Hornet | 1 | 1 | D | Compare |
| 2002 Keystone Montana-Big Sky | 1 | 2 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2002 Keystone Challenger
Does the 2002 Keystone Challenger have any recalls?
Yes - NHTSA lists 1 recall for the 2002 Keystone Challenger: recreational vehicle / trailer (March 2007). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2002 Keystone Challenger?
By the complaints owners filed with NHTSA, the most common problem areas are the equipment & accessories (2).
How many complaints has the 2002 Keystone Challenger had?
2 complaints have been filed with NHTSA, the first on March 6, 2007 and the latest on August 13, 2008. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2002 Keystone Challenger a reliable vehicle?
Its Safety Index is 65 out of 100 (grade B: fewer problems than a typical Keystone Challenger year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Keystone Challenger years have the most complaints?
2007 (3), 2001 (2), 2002 (2). See every Keystone Challenger year compared.
What should I do if my 2002 Keystone Challenger has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data