- The problem
- Certain fifth wheel and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in certain tubing in the refrigerator which could allow pressurized flammable coolant solution to be released into an area where an ignition source (gas flame) is present.
- The risk
- THIS COULD RESULT IN A FIRE.
- The fix
- Keystone rv will be working with dometic in order to repair these refrigerators (please see 06e076). Dometic will repair these refrigerators by installing a secondary burner housing and thermal fuses free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or keystone rv at 574-535-2100.
Equipment & accessories
2002 Keystone Sprinter Equipment problems
Owners have filed 3 complaints about the 2002 Keystone Sprinter's equipment & accessories with NHTSA - 60% of all its complaints, most recently on July 1, 2008. Trailer hitches, mobility equipment, accessories and aftermarket parts.
- Complaints
- 3
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Equipment recalls for the 2002 Keystone Sprinter
Equipment complaints
Tl*the contact owns a 2002 keystone sprinter rv. The vehicle has a dometic refrigerator, model rm2652. The refrigerator was repaired under recall. Recently, the contact observed a yellow residue leaking from the refrigerator and noticed that it was not cooling properly. Dometic stated that the recall repair was serviced and they would not be responsible for the replacement of the cooling unit, which has not yet been replaced. The part and recall numbers were unknown. Updated 07/29/08 *bf the consumer purchased a new refrigerator. Updated 08/07/08
Tl*the contact owns a 2002 keystone sprinter. The vehicle has a dometic refrigerator. The contact received a recall notice the second week in april of 2008, which stated that the refrigerator needed to be repaired under a recall. The dealer stated that they were no longer performing the repairs after april 1, 2008. The contact feels that the refrigerator should still be replaced because the recall notice was not received in time. There had been no failure to date. The recall number was unknown.
Tl*- the contact stated that the 2002 keystone sprinter's dometic refrigerator model # rm2852, serial # 14200164 was involved in recall 06e076000. The contact wanted to complain that the service center, pismo coast rv service center, will not the honor the recall because dometic was not paying enough money to do the job ,and they will not return the service center phone calls. There had been no failures to date.*Ak
Keystone Sprinter equipment complaints by year
Sprinter equipment problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data