Keystone Sprinter Equipment problems by year

The contact owns a 2012 Keystone Copper Canyon Trailer. The contact stated that while pulling away, the vehicle was low to the ground. The contact noticed a fracture to the trailer hitch. After removing the plastic, the contact noticed several fractures in the hitch box. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The contact was concerned that the fifth wheel might detach while being hauled.

Tl*the contact owns a 1997 keystone sprinter. The contact received a recall notice approximately ten months ago, but he lost the letter. He found the letter and called dometic, but was informed that he needed a new refrigerator. The contact stated that the coolant was leaking as stated in the recall. The keystone sprinter is a pull behind trailer; therefore, there was no vin or failure mileage. The vehicle has not been repaired. The recall number was unknown.

Tl*the contact owns a 2002 keystone sprinter rv. The vehicle has a dometic refrigerator, model rm2652. The refrigerator was repaired under recall. Recently, the contact observed a yellow residue leaking from the refrigerator and noticed that it was not cooling properly. Dometic stated that the recall repair was serviced and they would not be responsible for the replacement of the cooling unit, which has not yet been replaced. The part and recall numbers were unknown. Updated 07/29/08 *bf the consumer purchased a new refrigerator. Updated 08/07/08

Tl*the contact owns a 2002 keystone sprinter. The vehicle has a dometic refrigerator. The contact received a recall notice the second week in april of 2008, which stated that the refrigerator needed to be repaired under a recall. The dealer stated that they were no longer performing the repairs after april 1, 2008. The contact feels that the refrigerator should still be replaced because the recall notice was not received in time. There had been no failure to date. The recall number was unknown.

Tl*the contact owns a 2003 keystone sprinter. The contact received a recall notice from keystone on march 28, 2008. He scheduled an appointment for the recall repair to be performed. The contact asked keystone if they could send a technician to his home because it would cost too much to pull the vehicle to the repair shop. Keystone stated that they would not send anyone to his location and, if he wanted the free repair, he would have to bring them the vehicle. The contact does not wish to travel that far and have to pay for gas. No other vehicle information was available. The recall number was unknown.

Tl*the contact owns a 1998 keystone sprinter fifth wheel. The contact received a recall notice. Prior to receiving the notice, the contact took the vehicle to the dealer and had the failure repaired at the cost of $1,000. After receiving the recall notice, the contact called the dealer regarding reimbursement. The dealer agreed to reimburse the contact, but later declined even though his vehicle was included in the recall. The recall number, failure, and vehicle information were unavailable. Updated 3/19/08 *cn the consumer stated everything was available to dometic and refuse to reimburse consumer on recall. Updated 03/19/08 *tr

Tl*- the contact stated that the 2002 keystone sprinter's dometic refrigerator model # rm2852, serial # 14200164 was involved in recall 06e076000. The contact wanted to complain that the service center, pismo coast rv service center, will not the honor the recall because dometic was not paying enough money to do the job ,and they will not return the service center phone calls. There had been no failures to date.*Ak