- The problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Vehicle safety record
2004 Keystone Sprinter Problems, complaints & recalls
No owner complaints about the 2004 Keystone Sprinter have been filed with NHTSA. It is covered by 3 recalls, the latest in November 2017 for the equipment.
NHTSA data checked
DMore problems than a typical Sprinter year, for its age
- Complaints
- 0
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2004 Keystone Sprinter recalls 3
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Keystone is recalling 161,250 my 2004-2007 fifth wheel and travel trailers equipped with a two-door refrigerator manufactured by the dometic corporation. The refrigerator may have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
- The risk
- If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire.
- The fix
- Keystone is working with dometic to repair these refrigerators (please see 08e032). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or keystone at 1-866-425-4369.
- The problem
- Certain fifth wheel and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in certain tubing in the refrigerator which could allow pressurized flammable coolant solution to be released into an area where an ignition source (gas flame) is present.
- The risk
- THIS COULD RESULT IN A FIRE.
- The fix
- Keystone rv will be working with dometic in order to repair these refrigerators (please see 06e076). Dometic will repair these refrigerators by installing a secondary burner housing and thermal fuses free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or keystone rv at 574-535-2100.
What owners say
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No complaints about the 2004 Keystone Sprinter yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Keystone Sprinter: every year compared
All Sprinter years2004 Keystone Sprinter vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2004 Keystone Sprinter | 0 | 3 | D | |
| 2004 Keystone Cougar | 26 | 3 | F | Compare |
| 2004 Keystone Montana | 7 | 5 | D | Compare |
| 2004 Keystone Laredo | 4 | 1 | C | Compare |
| 2004 Keystone Outback | 3 | 2 | C | Compare |
| 2004 Keystone Everest | 2 | 3 | C | Compare |
| 2004 Keystone Montana-Big Sky | 2 | 3 | D | Compare |
| 2004 Keystone Montana-Mountaineer | 2 | 2 | D | Compare |
| 2004 Keystone Springdale | 1 | 3 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2004 Keystone Sprinter
Does the 2004 Keystone Sprinter have any recalls?
Yes - NHTSA lists 3 recalls for the 2004 Keystone Sprinter: equipment (November 2017); recreational vehicle / trailer (July 2008); recreational vehicle / trailer (March 2007). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2004 Keystone Sprinter had?
None have been filed with NHTSA so far.
Is the 2004 Keystone Sprinter a reliable vehicle?
Its Safety Index is 35 out of 100 (grade D: more problems than a typical Keystone Sprinter year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Keystone Sprinter years have the most complaints?
2002 (5), 1998 (3), 1997 (1). See every Keystone Sprinter year compared.
What should I do if my 2004 Keystone Sprinter has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data