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1997-2022 · 26 model years

Keystone Sprinter Problems by year

Owners have filed 12 complaints about the Keystone Sprinter across 26 model years, and it has 19 recalls. The 2002 has the most complaints once its age is allowed for (5). The most reported problem area is the equipment & accessories, followed by the body, doors & structure.

Most complaints for its age20025 complaints · 1 recallSee the 2002
Complaints
12
Recalls
19
Crashes
0
Fires
0
Injuries
0
Deaths
0

Sprinter complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
20220200-D
20210200-D
20200100-B
20190200-C
20180100-B
20171100BrakesB
20160300-D
20150300-D
20140100-B
20130100-B
20121100Equipment & accessoriesB
20110400-D
20100200-C
20090200-C
20080200-C
20070300-D
20060300-D
20050400-D
20040300-D
20031200Equipment & accessoriesC
20025100Equipment & accessoriesD
20010200-C
20000100-B
19990100-B
19983100Equipment & accessoriesC
19971100Equipment & accessoriesB

Most common Sprinter problems

Keystone Sprinter recalls 19

Equipment

17V7550001,205,997 vehicles affected

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at...

Wheels

10V5970002,338 vehicles affected

Keystone is recalling certain model year 2011 travel trailers equipped with 15" x 6" white spoke or modular design steel wheels with a six hole bolt pattern. Some of the wheels may have inadequate weld penetration between the outer ring and the center plate...

Latest Sprinter complaints

2012 Keystone SprinterEquipment & accessories

The contact owns a 2012 Keystone Copper Canyon Trailer. The contact stated that while pulling away, the vehicle was low to the ground. The contact noticed a fracture to the trailer hitch. After removing the plastic, the contact noticed several fractures in the hitch box. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The contact was concerned that the fifth wheel might detach while being hauled.

Filed Incident Trailer hitchesNHTSA 11437149
2017 Keystone SprinterBrakes

Tl* the contact owns a 2017 keystone sprinter campfire travel trailer. The contact stated that the axle and brake system manufactured by lippert corporation had defective grease seals on the brake axles. The grease leaked onto the brake shoes, which prevented them from working properly. The trailer was inspected and the contact was informed that the brake axles needed $1,200 worth of repairs. The contact called alpin haus rv (1863 ny-5s, amsterdam, ny 12010, (518) 842-5900) and negotiated the repair cost. Lippert...

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stated that they would cover the part costs and the dealer charged $308 for labor. The contact was concerned that the lippert brake axles were a defective product. The failure mileage was 450.

Filed Incident Service brakesNHTSA 11234058
2002 Keystone SprinterOther & unknown

My dometic refrigerator rm2852, serial no.13505075 Under recall 06e-076. Crack in burner.This recall states that the cooling unit is defective as a crack will occur in the burner area causing the loss of refrigerant and loss of cooling and the possibility of fire exists if left in operation. Yet they advise not to operate the unit if ammonia odor or yellow residue from leakage exists. This has occurred with my unit. After talking to dometic directly, today, they advised me that they will install a kit to deter a...

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fire from spreading should one occur after the kit has been installed. They say they will not repair or replace my failed cooling unit, after which their implied recall remedy is of no value at all because the refrigerator will no longer operate. The woman I spoke with at dometic told me, when I asked why they were not replacing the cooling unit itself, it was because my unit was out of warranty. This answer was simply a diversion because this particular unit was out of warranty long before the recall campaign was ever developed. Warranty does not apply. She then said that once "i cover the cost" to have the cooling unit replaced then they will install the recall kit at no cost to me. Of course, once again, at that point the recall kit will no longer be necessary unless they are admitting that they are still shipping defective cooling units. Every effort seems to have been made by dometic to pass on the costs of their responsibility to their customers, be it caused by damage from fires, or assuredly the eventual replacement of the defective cooling unit. Research tells me that many times customers have been told to just replace the refrigerator even when repairable. These expenses, if the customer pays, can reach multi-thousands of dollars each in some cases. Domestic's costs for their kit, as offered, is less than 100 dollars per unit parts and labor.

Filed Incident Unknown or otherNHTSA 10824895
1997 Keystone SprinterEquipment & accessories

Tl*the contact owns a 1997 keystone sprinter. The contact received a recall notice approximately ten months ago, but he lost the letter. He found the letter and called dometic, but was informed that he needed a new refrigerator. The contact stated that the coolant was leaking as stated in the recall. The keystone sprinter is a pull behind trailer; therefore, there was no vin or failure mileage. The vehicle has not been repaired. The recall number was unknown.

Filed Incident EquipmentNHTSA 10236007
2002 Keystone SprinterEquipment & accessories

Tl*the contact owns a 2002 keystone sprinter rv. The vehicle has a dometic refrigerator, model rm2652. The refrigerator was repaired under recall. Recently, the contact observed a yellow residue leaking from the refrigerator and noticed that it was not cooling properly. Dometic stated that the recall repair was serviced and they would not be responsible for the replacement of the cooling unit, which has not yet been replaced. The part and recall numbers were unknown. Updated 07/29/08 *bf the consumer purchased a new refrigerator. Updated 08/07/08

Filed Incident EquipmentNHTSA 10232901
2002 Keystone SprinterEquipment & accessories

Tl*the contact owns a 2002 keystone sprinter. The vehicle has a dometic refrigerator. The contact received a recall notice the second week in april of 2008, which stated that the refrigerator needed to be repaired under a recall. The dealer stated that they were no longer performing the repairs after april 1, 2008. The contact feels that the refrigerator should still be replaced because the recall notice was not received in time. There had been no failure to date. The recall number was unknown.

Filed Incident EquipmentNHTSA 10226020

Questions about the Keystone Sprinter

Which Keystone Sprinter years have the most problems?

By the number of complaints owners filed with NHTSA: 2002 (5), 1998 (3), 1997 (1). Allowing for how long each has been on the road, the 2002 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Keystone Sprinter years have the fewest complaints?

Among model years that have been on the road for at least three years, 1999, 2000, 2013 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other Sprinter years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Keystone Sprinter problems?

Across every model year, owners report problems with the equipment & accessories (7), body, doors & structure (1), brakes (1) most often.

How many recalls does the Keystone Sprinter have?

NHTSA lists 19 recalls across all Keystone Sprinter model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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