- The problem
- On some heavy duty class 8 vehicles equipped with arvinmeritor axle assemblies which may have been manufactured with trw model 20edl ball sockets, the tie rod ball-socket bearings have a below specification case depth and/or hardness which can lead to premature wear out of the socket in some applications.
- The risk
- If this condition occurs, the driver can lose steering control, possibly resulting in a vehicle crash.
- The fix
- Dealers will replace the ball socket assemblies. This campaign will supersede nhtsa recall nos. 01V-140-005 (mack sc0270) and 00v-246-103 (mack sc0262). Owner notification began december 27, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 610-709-3337.
Steering
1999 Mack CX Steering problems
No owner has filed a complaint about the 1999 Mack CX's steering with NHTSA. Loss of power steering, stiff or loose steering, wandering, column and rack problems.
- Complaints
- 0
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Steering recalls for the 1999 Mack CX
- The problem
- Vehicle description: heavy duty trucks equipped with drag link assemblies containing 24-dl model ball sockets and manufactured by trw. Certain of the tie rod ball-socket bearings have a below-specification case depth and/or hardness, which can lead to premature wear of the socket.
- The risk
- If this condition occurs, the driver can lose partial control of the right front wheel, possibly resulting in a crash.
- The fix
- Dealers will replace the defective drag links. Owner/distributor notification began august 30, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 1-610-709-3011 or trw customer service at 1-866-280-3287.
- The problem
- Vehicle description: heavy duty trucks equipped with trw tie rod ends on certain meritor axles. The tie rod and drag link ball stud ends contain bearings that are below the specified case depth and/or hardness.
- The risk
- This can lead to premature wear with possible separation of the ball stud from the socket, increasing the risk of loss of control of the vehicle.
- The fix
- Dealers will remove and replace all affected tie rods and drag links with different designed ends.
Steering complaints
No complaints about this area yet.
Mack CX steering complaints by year
CX steering problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data