- The problem
- On some heavy duty class 8 vehicles equipped with arvinmeritor axle assemblies which may have been manufactured with trw model 20edl ball sockets, the tie rod ball-socket bearings have a below specification case depth and/or hardness which can lead to premature wear out of the socket in some applications.
- The risk
- If this condition occurs, the driver can lose steering control, possibly resulting in a vehicle crash.
- The fix
- Dealers will replace the ball socket assemblies. This campaign will supersede nhtsa recall nos. 01V-140-005 (mack sc0270) and 00v-246-103 (mack sc0262). Owner notification began december 27, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 610-709-3337.
Steering
2000 Mack CX Steering problems
No owner has filed a complaint about the 2000 Mack CX's steering with NHTSA. Loss of power steering, stiff or loose steering, wandering, column and rack problems.
- Complaints
- 0
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Steering recalls for the 2000 Mack CX
- The problem
- On certain class 8 heavy duty trucks equipped with r. H. Sheppard m90 steering gears, an incorrect hose was used for the high-pressure line between the power steering pump and the steering gear. The hose is rated at 2000 psi, while it should be rated at 3000 psi.
- The risk
- This hose could develop a leak or burst while in service. Should the line burst, steering control would still be maintained, but a loss of power assist will be experienced.
- The fix
- Dealers will replace the steering hose. Owner notification began march 22, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 1-610-709-3011.
- The problem
- Vehicle description: heavy duty trucks equipped with trw tie rod ends on certain dana/spicer axles (e12001) and mack axles through dana heavy axle (fawl 12). The tie rod and drag link ball stud ends contain bearings that are below the specified case depth and/or hardness.
- The risk
- This can lead to premature wear with possible separation of the ball stud from the socket, increasing the risk of loss of control of the vehicle.
- The fix
- Dealers will remove and replace all affected tie rods and drag links with different designed ends. Trucks that have been repaired under recall 00v246103/sc0262 will not be re-recalled. Trucks only inspected and determined to have an acceptable date code under sc0262 will be recalled under this campaign. Owner notification began january 8, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 1-610-709-3011.
Steering complaints
No complaints about this area yet.
Mack CX steering complaints by year
CX steering problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data