- The problem
- Mack is recalling 34,269 my 1999-2005 cx and my 2004-2008 cxn trucks. The headlight switch may prematurely fail resulting in inoperative or intermittent headlights.
- The risk
- The head lights may not operate properly which could result in intermittent or no headlight function. This could impair a driver's visibility, increasing the risk of a crash.
- The fix
- Dealers will replace the headlight switch. The recall began on february 27, 2009. Owners may contact mack at 1-800-528-6586.
Vehicle safety record
2004 Mack CX Problems, complaints & recalls
No owner complaints about the 2004 Mack CX have been filed with NHTSA. It is covered by 5 recalls, the latest in December 2008 for the switch.
NHTSA data checked
CAbout as many problems as a typical CX year, for its age
- Complaints
- 0
- Recalls
- 5
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2004 Mack CX recalls 5
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- On certain trucks equipped with aset ac model engines, the engine as configured with an external exhaust gas recirculation system makes servicing the fuel injection lines difficult when using traditional tools. Therefore, it is possible for fuel leaks to develop when removing and installing the fuel injection lines.
- The risk
- A leak in the fuel injection line may spray fuel on the hot surfaces of the exhaust gas recirculation system, which could result in an engine fire.
- The fix
- Dealers will replace the fuel injection lines free of charge. Note: this recall supersedes a previous campaign conducted in 2006 (please see 06v392). The recall began on september 11, 2007, with subsequent mailings every six weeks until april 2008. Owners may contact mack at 800-528-6586.
- The problem
- On certain trucks, a leak in the aset ac fuel injection line may spray fuel on the exhaust gas recirculation pipes that carry hot exhaust gases .
- The risk
- THIS COULD POTENTIALLY RESULT IN AN ENGINE FIRE.
- The fix
- Mack has issued a stop work on this campaign under further notice (2-22-2007). The remedy does not adequately address the issue on all vehicles. Mack will re-release the recall in the near future. (Please see nhtsa no. 07V159/mack recall no. Sco323 for vehicles that have had this repair already performed.) This recall has been superseded (please see 07v401/sc0324).
- The problem
- On certain heavy duty class 8 diesel trucks equipped with aset ac engines, the location of the fuel inlet hose may result in overheating or abrasion of the hose, which may lead to a premature failure.
- The risk
- If the hose fails, fuel can be sprayed on the exhaust manifold, which could potentially lead to an engine compartment fire.
- The fix
- Dealers will repair and replace the fuel inlet hose free of charge. The recall began on february 14, 2005. Due to some quality and supply issues with parts to support this safety recall, owners may have been informed during april 2005,that the safety recall was on hold. These issues have now been resolved. For owners who have not had their vehicle(s) repaired, contact a mack parts and service center immediately to schedule an appointment to have your vehicle(s) repaired. Owners may contact mack trucks at 610-709-2131.
- The problem
- On certain truck chassis, the steering gear mounting bolts were over-torqued at installation. The steering gear is mounted to the vehicle's frame rail with 3 bolts.
- The risk
- Failure of two of the three bolts could result in the loss of steering, which could result in loss of vehicle control, increasing the risk of a crash .
- The fix
- Dealers will inspect vehicles. New steering gear mounting bolts will be installed. The recall began october 2004. Owners should contact mack at 1-610-709-3337.
What owners say
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No complaints about the 2004 Mack CX yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Mack CX: every year compared
All CX yearsQuestions about the 2004 Mack CX
Does the 2004 Mack CX have any recalls?
Yes - NHTSA lists 5 recalls for the 2004 Mack CX: switch (December 2008); fuel system, diesel (September 2007); fuel system, diesel (October 2006); hoses, lines / piping, and fittings (January 2005) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2004 Mack CX had?
None have been filed with NHTSA so far.
Is the 2004 Mack CX a reliable vehicle?
Its Safety Index is 51 out of 100 (grade C: about as many problems as a typical Mack CX year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2004 Mack CX has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data