- The problem
- Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 LR natural gas vehicles. The methane detector may be inoperative due to a missing fuse.
- The risk
- An inoperative methane detector can fail to detect a gas leak, increasing the risk of a fire or injury.
- The fix
- Dealers will install a fuse, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0461.
Vehicle safety record
2024 Mack LR Problems, complaints & recalls
No owner complaints about the 2024 Mack LR have been filed with NHTSA. It is covered by 6 recalls, the latest in March 2024 for the fuses and circuit breakers.
NHTSA data checked
FFar more problems than a typical LR year, for its age
- Complaints
- 0
- Recalls
- 6
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2024 Mack LR recalls 6
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Mack Trucks, Inc. (Mack) is recalling certain 2023-2024 GR, AN, LR, and Terrapro vehicles. The engine may not return to idle within 2 seconds if the accelerator pedal position sensor becomes disconnected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 124, "Accelerator Control Systems."
- The risk
- An engine that does not return to idle quickly enough can cause a loss of vehicle control, increasing the risk of a crash.
- The fix
- Mack will replace the throttle pedal and update the vehicle software, free of charge. Owner letters were mailed February 27, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0455.
Do not drive
- The problem
- Mack Trucks, Inc. (Mack) is recalling certain 2024 LR vehicles. The fasteners that connect the power steering assist cylinder to steering arm may be loose or missing.
- The risk
- The power steering assist cylinder may separate from the steering arm, causing a loss of vehicle control and increasing the risk of a crash.
- The fix
- Owners are advised not to drive their vehicles until the repair has been performed. Dealers will inspect and tighten the steering gear fasteners and install a new cotter pin, free of charge. Owner notification letters are expected to be mailed December 15, 2023. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0451.
- The problem
- Mack Trucks, Inc. (Mack) is recalling certain 2024 LR garbage trucks. The reinforcing floor welds may be missing from around the passenger seat pedestal, reducing floor strength.
- The risk
- The pedestal may buckle during a crash, preventing the passenger seat from properly restraining a passenger.
- The fix
- Dealers will inspect and add welds as necessary, replace the missing floor welds, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0446.
- The problem
- Mack Trucks, Inc. (Mack) is recalling certain 2023-2024 LR garbage trucks. The wiper arm retention nuts may be loose, stripping, and causing the windshield wipers to fail.
- The risk
- Inoperative windshield wipers can reduce visibility, increasing the risk of a crash.
- The fix
- Dealers will inspect, tighten the retention nuts, and replace the windshield wiper arms as necessary, free of charge. Owner notification letters were mailed August 22, 2023. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0445.
- The problem
- Mack Trucks, Inc. (Mack) is recalling certain 2024 LR electric garbage trucks, equipped with electric horns. The circuit connecting the horn button to the horn is missing, making the horn inoperative.
- The risk
- A vehicle with an inoperative horn cannot alert other drivers, increasing the risk of a crash.
- The fix
- Dealers will add the necessary circuits to connect the horn button to the horn, free of charge. Owner notification letters were mailed June 20, 2023. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC443.
What owners say
Be the first LR owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
No complaints about the 2024 Mack LR yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Mack LR: every year compared
All LR years2024 Mack LR vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2024 Mack LR | 0 | 6 | F | |
| 2024 Mack Anthem (AN) | 5 | 6 | F | Compare |
| 2024 Mack MD | 1 | 5 | F | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2024 Mack LR
Does the 2024 Mack LR have any recalls?
Yes - NHTSA lists 6 recalls for the 2024 Mack LR: fuses and circuit breakers (March 2024); vehicle speed control (November 2023); steering (October 2023); structure (July 2023) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2024 Mack LR had?
None have been filed with NHTSA so far.
Is the 2024 Mack LR a reliable vehicle?
Its Safety Index is 2 out of 100 (grade F: far more problems than a typical Mack LR year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2024 Mack LR has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data