- The problem
- Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 LR vehicles. The steering transfer case may have an insufficient amount of oil.
- The risk
- The internal bearings may fail without sufficient lubrication, causing steering lock-up and increasing the risk of a crash.
- The fix
- Dealers will replace the transfer case, free of charge. Owner notifications letters were mailed on May 12, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0424.
Vehicle safety record
2020 Mack LR Problems, complaints & recalls
No owner complaints about the 2020 Mack LR have been filed with NHTSA. It is covered by 1 recall, the latest in April 2021 for the steering.
NHTSA data checked
CAbout as many problems as a typical LR year, for its age
- Complaints
- 0
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2020 Mack LR recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
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No complaints about the 2020 Mack LR yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Mack LR: every year compared
All LR years2020 Mack LR vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2020 Mack LR | 0 | 1 | C | |
| 2020 Mack Anthem (AN) | 4 | 6 | C | Compare |
| 2020 Mack Granite (GR) | 2 | 7 | C | Compare |
| 2020 Mack Pinnacle (chu) | 1 | 4 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2020 Mack LR
Does the 2020 Mack LR have any recalls?
Yes - NHTSA lists 1 recall for the 2020 Mack LR: steering (April 2021). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2020 Mack LR had?
None have been filed with NHTSA so far.
Is the 2020 Mack LR a reliable vehicle?
Its Safety Index is 57 out of 100 (grade C: about as many problems as a typical Mack LR year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2020 Mack LR has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data