- The problem
- Mack Trucks, Inc. (Mack) is recalling certain 2025 LR, Granite, and Pinnacle vehicles equipped with Composilite EXS20 steerable lift axle suspension assemblies. The tie rod assembly ball stud could have been improperly heat treated and can fail.
- The risk
- The ball stud can separate from the vehicle becoming a road hazard, increasing the risk of a crash.
- The fix
- Dealers will inspect and replace the tie rod end assemblies as necessary, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0468.
Vehicle safety record
2025 Mack LR Problems, complaints & recalls
No owner complaints about the 2025 Mack LR have been filed with NHTSA. It is covered by 2 recalls, the latest in July 2024 for the tie rod assembly.
NHTSA data checked
FFar more problems than a typical LR year, for its age
- Complaints
- 0
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2025 Mack LR recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 LR natural gas vehicles. The methane detector may be inoperative due to a missing fuse.
- The risk
- An inoperative methane detector can fail to detect a gas leak, increasing the risk of a fire or injury.
- The fix
- Dealers will install a fuse, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0461.
What owners say
Be the first LR owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
No complaints about the 2025 Mack LR yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Mack LR: every year compared
All LR years2025 Mack LR vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2025 Mack LR | 0 | 2 | F | |
| 2025 Mack Granite (GR) | 1 | 8 | F | Compare |
| 2025 Mack MD | 1 | 2 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2025 Mack LR
Does the 2025 Mack LR have any recalls?
Yes - NHTSA lists 2 recalls for the 2025 Mack LR: tie rod assembly (July 2024); fuses and circuit breakers (March 2024). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2025 Mack LR had?
None have been filed with NHTSA so far.
Is the 2025 Mack LR a reliable vehicle?
Its Safety Index is 7 out of 100 (grade F: far more problems than a typical Mack LR year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2025 Mack LR has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data