- The problem
- Motor Coach Industries (MCI) is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at highway speeds.
- The risk
- Loss of steering control may increase the risk of a crash.
- The fix
- MCI will inspect and repair axle alignment, as necessary, free of charge. MCI issued owners an interim notification on March 26, 2019. Owner notification letters were mailed on May 14, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 469.
Vehicle safety record
2002 Mci 102EL3 Problems, complaints & recalls
No owner complaints about the 2002 Mci 102EL3 have been filed with NHTSA. It is covered by 3 recalls, the latest in January 2019 for the hydraulic power assist system.
NHTSA data checked
FFar more problems than a typical 102EL3 year, for its age
- Complaints
- 0
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2002 Mci 102EL3 recalls 3
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- On certain motor coaches equipped with a slide switch to control the defroster blower speed, there is a speed controller for each of the two defroster fan motors. The speed controller may fail causing the fan motor to operate continuously in the "high" speed mode, and the carrier slide switch may fail to reduce or otherwise control the fan motor speed.
- The risk
- The speed controller may overheat and result in a thermal even, such as smoking or possible fire.
- The fix
- Dealers will replace the defroster speed controller free of charge. The recall began on july 20, 2006. Owners may contact motor coach at 1-800-241-2947.
- The problem
- On certain motor coaches equipped with detroit diesel series 60 engines, the turbocharger compressors can fail.
- The risk
- A FIRE CAN RESULT SHOULD THE TURBOCHARGER FAIL.
- The fix
- Detroit diesel is conducting this recall (please see 06e019000) and will remedy these motor coaches. The engines will be repaired free of charge. Owners may contact detroit diesel at 313-592-3708 or motor coach at 866-624-2622.
What owners say
Be the first 102EL3 owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
No complaints about the 2002 Mci 102EL3 yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Mci 102EL3: every year compared
All 102EL3 years2002 Mci 102EL3 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2002 Mci 102EL3 | 0 | 3 | F | |
| 2002 Mci D4500 | 1 | 7 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2002 Mci 102EL3
Does the 2002 Mci 102EL3 have any recalls?
Yes - NHTSA lists 3 recalls for the 2002 Mci 102EL3: hydraulic power assist system (January 2019); defroster / defogger / hvac system (July 2006); diesel (April 2006). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2002 Mci 102EL3 had?
None have been filed with NHTSA so far.
Is the 2002 Mci 102EL3 a reliable vehicle?
Its Safety Index is 16 out of 100 (grade F: far more problems than a typical Mci 102EL3 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2002 Mci 102EL3 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data