- The problem
- Motor Coach Industries (MCI) is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at highway speeds.
- The risk
- Loss of steering control may increase the risk of a crash.
- The fix
- MCI will inspect and repair axle alignment, as necessary, free of charge. MCI issued owners an interim notification on March 26, 2019. Owner notification letters were mailed on May 14, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 469.
Vehicle safety record
2011 Mci 102EL3 Problems, complaints & recalls
No owner complaints about the 2011 Mci 102EL3 have been filed with NHTSA. It is covered by 1 recall, the latest in January 2019 for the hydraulic power assist system.
NHTSA data checked
CAbout as many problems as a typical 102EL3 year, for its age
- Complaints
- 0
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2011 Mci 102EL3 recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
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No complaints about the 2011 Mci 102EL3 yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Mci 102EL3: every year compared
All 102EL3 yearsQuestions about the 2011 Mci 102EL3
Does the 2011 Mci 102EL3 have any recalls?
Yes - NHTSA lists 1 recall for the 2011 Mci 102EL3: hydraulic power assist system (January 2019). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2011 Mci 102EL3 had?
None have been filed with NHTSA so far.
Is the 2011 Mci 102EL3 a reliable vehicle?
Its Safety Index is 50 out of 100 (grade C: about as many problems as a typical Mci 102EL3 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2011 Mci 102EL3 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data