- The problem
- Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
- The risk
- The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
- The fix
- MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
Vehicle safety record
2012 Mci D4500 Problems, complaints & recalls
No owner complaints about the 2012 Mci D4500 have been filed with NHTSA. It is covered by 7 recalls, the latest in December 2025 for the door.
NHTSA data checked
CAbout as many problems as a typical D4500 year, for its age
- Complaints
- 0
- Recalls
- 7
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2012 Mci D4500 recalls 7
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Motor Coach Industries (MCI) is recalling certain 2011-2016 D4500, D4505, D4000, D4005, and D4000 ISTV motor coaches equipped with ISX engines. Due to vibrations, the exhaust bellow pipes develop a hole.
- The risk
- If the pipe develops a hole, during a regeneration cycle, hot exhaust gases may leak out, increasing the risk of a fire.
- The fix
- MCI will notify owners, and dealers will replace the bellows pipe assembly with an improved part, free of charge. The recall began July 10, 2018. Owners may contact MCI customer service at 1-800-241-2947.
- The problem
- Motor Coach Industries (MCI) is recalling certain 2011-2012 MCI D4000, D4005, D4500 and D4505 coaches equipped with Cummins ISX 12 liter engines. The vehicles may have an incorrectly installed exhaust bellow pipe, resulting in a bend in the pipe which can cause its premature failure.
- The risk
- If the pipe fails and a diesel regeneration cycle occurs, the hot exhaust gases will increase the risk of a fire.
- The fix
- MCI will notify owners and dealers will inspect and replace any deformed or failed bellow pipes if necessary, free of charge. The recall began on June 15, 2017. Owners may contact Motor Industries at 1-800-241-2947. MCI's number for this recall is SB 397B.
- The problem
- Motor Coach Industries (MCI) is recalling certain model year 2011-2013 and 2015 J4500 coaches manufactured November 18, 2011, to July 10, 2015, 2011-2012 and 2014-2015 D4000 coaches manufactured manufactured September 24, 2010, to September 5, 2015, 2011-2013 and 2015-2016 D4005 coaches manufactured January 17, 2011, to November 23, 2015, 2012-2014 and 2016 D4000ISTV coaches manufactured July 18, 2012, to December 2, 2015, 2010-2016 D4500 coaches manufactured April 15, 2010, to December 18, 2015 and 2011-2016 D4505 coaches manufactured December 15, 2010, to December 4, 2015. The affected buses are equipped with certain Recaro Ergo-M Commercial Bus Driver Seats that have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
- The risk
- If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.
- The fix
- MCI will notify owners and dealers will inspect the seats and determined if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 15, 2016. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is SB 431.
- The problem
- Motor Coach Industries (MCI) is recalling certain model year 2012-2013 D4000, D4000ISTV, D4005, D4500, and D4505 motorcoaches manufactured from May 2012 through December 2012 and equipped with a Cummins ISX EPA 2010 engine. In the affected buses, the bellows pipe in the exhaust system may have been incorrectly assembled, which could result in a failure of the pipe during operation.
- The risk
- During a regeneration process to clean exhaust emissions, if the bellows pipe has failed, the hot exhaust gases may not be contained, resulting in a fire.
- The fix
- MCI will notify owners and dealers will inspect and replace the bellows pipes, as necessary, free of charge. The recall began on April 29, 2013. Customers may contact MCI at 1-847-285-2000.
- The problem
- Motor coach industries, inc (mci) is recalling certain model year 2012 d4505, d4500, and d4000istv motor coaches, equipped with a sedan style entrance door and an actia multiplex system. Thirty minutes after the park brake is set and the ignition is turned off, the entrance door will close without warning.
- The risk
- The entrance door will close without warning, increasing the risk of personal injury to people entering or exiting the bus.
- The fix
- Mci will notify owners, and remedy the affected coaches by reprogramming the multiplex system, free of charge. The recall began on april 11, 2012. Owners may contact mci at 1-800-241-2947.
- The problem
- Motor coach industries (mci) is recalling certain model year 2003, and 2007-2012 e and j models along with model year 2007-2012 d4000, d4005, d4500, d4505, d4000istv motor coaches equipped with meritor wabco electronic stability control (esc) modules, manufactured from october 2002, through october 2011. Under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (esc) system. This might cause the esc to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.
- The risk
- If the driver is slow to react during this esc intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.
- The fix
- Mci will notify owners and replace the control module free of charge. The safety recall began on january 4, 2012. Owners may contact mci customer service at 1-800-241-2947.
What owners say
Be the first D4500 owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
No complaints about the 2012 Mci D4500 yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Mci D4500: every year compared
All D4500 years2012 Mci D4500 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2012 Mci D4500 | 0 | 7 | C | |
| 2012 Mci J4500 | 1 | 7 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2012 Mci D4500
Does the 2012 Mci D4500 have any recalls?
Yes - NHTSA lists 7 recalls for the 2012 Mci D4500: door (December 2025); manifold / header / muffler / tail pipe (May 2018); exhaust system (May 2017); seats (January 2016) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2012 Mci D4500 had?
None have been filed with NHTSA so far.
Is the 2012 Mci D4500 a reliable vehicle?
Its Safety Index is 50 out of 100 (grade C: about as many problems as a typical Mci D4500 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Mci D4500 years have the most complaints?
2002 (1), 2004 (1). See every Mci D4500 year compared.
What should I do if my 2012 Mci D4500 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data