Leather dash is delaminating and shrinking starting at the defrost vents. This appears to impact the passenger airbag deployment. Chrysler/Stellantis is aware of the issue, but considers the dash to be an accessory and refuses to correct if not under warranty.
Visibility & wipers
2021 Ram 2500 Visibility problems
Owners have filed 4 complaints about the 2021 Ram 2500's visibility & wipers with NHTSA - 4% of all its complaints, most recently on September 3, 2025. Windshields, wipers, defrosters, mirrors, backup cameras and glare.
- Complaints
- 4
- Recalls
- 0
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Visibility complaints
The rear camera displayed in the 12" display goes full blast bright when reverse is selected at night. It blows out your night vision and makes it extremely difficult to see outside the vehicle via the mirrors. There is no dimming option available. The problem has been reported to FCA via "ram cares" and there has been no resolution over the last year.
Driver-side windshield does not defrost for a long time while the right side (passenger side) defrosts properly.
There is inadequate airflow in the front defrosters. It barely defrosts my windshield and makes it very hard to see. The vents just don't seem to produce enough air to defrost the windshield. The first incident happened in the late spring on a chilly wet day. It was ok during the warm summer weather.
Ram 2500 visibility complaints by year
2500 visibility problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data