Ram 3500 Equipment problems by year

The contact owns a 2024 Ram 3500 equipped with Weigh Safe Trailer Heavy Duty Transfer Hitch Model, Serial Number: (Unknown), also known as the Heavy-Duty Weight Distribution Hitch, True Tow Distribution Hitch Heavy Weight. The contact stated that while driving approximately 40 MPH, an aluminum pin sheared off, causing the trailer hitch to disconnect from the vehicle. The contact became aware that the trailer was slightly drifting towards the right. The contact released the accelerator pedal, and the trailer...

Norcold N641.3FL refrigerator (serial #[redacted]) installed in an Arctic Fox truck camper caught fire on June 2, 2026 due to cooling unit failure. This model is subject to a known Norcold fire risk recall. The unit had not been repaired under the recall. I extinguished the fire myself. I have photographic evidence and have reported the incident to Thetford/Norcold at [[redacted]] . Norcold LLC filed for Chapter 11 bankruptcy in November 2025 with over 10,500 similar fire-related claims. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 Ram 3500. The contact stated that the gooseneck ball hitch failed to remain secured. No warning light was illuminated. The vehicle was taken to dealer. The dealer confirmed the failure with the gooseneck ball hitch was related to the recall but did not replace the gooseneck ball hitch. The contact referenced NHTSA Campaign Number: 18E028000 (Trailer Hitches) as a possible solution however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 37,000.

The contact owns a 2023 Ram 3500. The contact stated that while inspecting the vehicle, the generator was turned on and the contact became aware of gasoline leaking. The contact related the failure to NHTSA Campaign Number: 23E030000 (Fuel System, Gasoline, Equipment). The vehicle was taken to the dealer, who informed the contact that the part to do the repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 14,000.

Traveling approximately 65 mph when tonneau cover blew off. Luckily no one was behind me so no accident occurred. Appears that wind got under a corner of the cover and put pressing on the locking handles. The rear two handles snapped off and we're still in the bed of the truck when the cover blew off. I saw online that this has happened to other people. I'm not sure the name of the tonneau cover but it is OEM from Ram.

Tl* the contact owns a 2017 ram 3500. The contact received notifications of nhtsa campaign numbers: 19v818000 (equipment, engine, and engine cooling) and 20v036000 (power train) however, the parts to do the recall repairs were not yet available. The contact stated that central valley chrysler jeep dodge ram (4460 mchenry ave, modesto, ca 95356) was contacted and he was informed that the parts would be ordered. The contact stated that the dealer recently informed him that the parts were on back-order. The contact...

Tl* the contact owns a 2017 ram 3500. The contact received notification of nhtsa campaign number: 19v818000 (equipment, engine and engine cooling) however, the part to do the recall repair was unavailable. Acadiana dodge chrysler jeep ram fiat (1700 sw evangeline trwy, lafayette, la 70508, (337) 232-7361) was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that there was an...

Tl* the contact owns a 2017 ram 3500. The contact received notification of nhtsa campaign number: 19v818000 (equipment, engine and engine cooling) however, the part to do the recall repair was unavailable. Cape coral chrysler dodge jeep ram (2200 ne pine island rd, cape coral, fl 33909, (239) 500-0000) was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.*Dt*jb

Tl* the contact owns a 2017 ram 3500. The contact received notification of nhtsa campaign number: 19v818000 (equipment, engine and engine cooling) however, the part to do the recall repair was unavailable. The contact called to dadeland dodge chrysler jeep ram (16501 s dixie hwy, miami, fl 33157, (305) 278-9994) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Tl* the contact owns a 2015 ram 3500. The contact received notification of nhtsa campaign number: 19v818000 (equipment, engine and engine cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact contacted bill bryan chrysler dodge jeep ram 3401 us-441, fruitland park, fl 34731 where they informed that the part was not available. The manufacturer was notified and informed the contact the parts would become available in march 2020. The contact had not experienced a failure. Vin tool confirms parts not available.

Tl* the contact owns a 2017 ram 3500. The contact received notification of nhtsa campaign numbers: 17v562000 (engine and engine cooling), 17v821000 (power train), and 17v824000 (equipment). The part was not available within a reasonable time frame to schedule the recall repair. The dealer (greenway dodge chrysler jeep ram orlando, 9051 e colonial dr, orlando, fl 32817, (888) 292-3985) was unable to verify when the remedy and parts would be supplied from the manufacturer. The contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect. *Tt updated 10/1/18*jb

Tl* the contact owns a 2015 ram 3500. While driving at various speeds, smoke appeared under the hood and the engine warning light illuminated on the instrument panel. The contact pulled over, looked under the hood, and noticed that the engine compartment was on fire. The contact was able to extinguish the fire. The contact sustained minor burns that required medical attention. The vehicle was towed to the dealer where it was diagnosed that the motor failed and needed to be replaced. The vehicle was repaired. The...

Tl* the contact owns a 2014 ram 3500. The contact stated that the gps in the vehicle would not work and the maintenance warning indicator would not clear off of the instrument panel after the maintenance service was performed. The vehicle was taken to the dealer where it was diagnosed that the gps failed and the unit needed to be replaced. The vehicle was repaired but the failure recurred. The contact stated that the vehicle was taken back to the dealer where it remained for over a month until it was repaired. The manufacturer was made aware of the failure. The failure mileage was 28,447.

Tl* the contact owns a 2015 dodge ram 3500. The contact stated that the radio failed in the vehicle. The part was unavailable to repair the vehicle. The contact stated that the manufacturer exceeded a reasonable amount of time to have the part available for the repair. The manufacturer was notified of the failure. The failure mileage was 11,000.